Practice Manager - Prosthodontics, School of Dental Medicine-18001908

Job description

Job Description

Practice Manager - Prosthodontics, School of Dental Medicine-18001908

This advert is for two open positions.

Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. Students obtain an interdisciplinary education, integrated with medicine, with access to training in dental specialties. Clinics managed at TUSDM provide quality comprehensive care to more than 20,000 individuals annually. Nationally and internationally, the school promotes health and educational programs and researches new procedures, materials, and technologies to improve oral health.

The clinical administration staff provides courteous, professional and effective support services and is committed to providing patient, student, and faculty with information, guidance, and quality service to contribute to a successful dental clinic experience. This includes maintaining a safe environment, assuring that patients’ dental needs are addressed in a caring, confidential, timely, and thorough manner that patients are informed about their treatment and clinic procedures, and those patients’ finances are handled accurately and efficiently.

This position is responsible for managing a team of staff: practice administrators, patient registration coordinators, scheduling assistants, dental hygienists, dental assistants and dispensary assistants that support the overall operations of the clinics. This includes, but is not limited to, patient registration, scheduling and inventory management. The individual will be responsible for developing and implementing operational procedures for the clinics. The individual will supervise the team to conduct ongoing analysis to ensure that these areas are entering the treatment and services in a timely manner and accurately posting charges for billing. The individual and the team will be responsible for assisting the business office with monitoring accounts receivable and analyzing aged patient accounts in a timely manner.

The individual will have significant interaction with patients, residents, faculty and staff to ensure the accurate treatment is entered in the system and to establish suitable financial arrangements consisting of self pay, budget plans and/or insurance coverage. The individual will provide ongoing support and training (insurance, software, policy) to students, faculty and staff. This position collaborates with clinic faculty leadership, finance department and clinic business office to enhance overall production, operational efficiencies and point of service revenue collections of the specialty clinics.
Basic Requirements:

  • 5+ years experience in a dental, medical or healthcare setting.
  • High School and 5+ years in a medical, dental or healthcare setting OR BA/BS and 3+ plus years of professional work experience
  • Advanced computer skills, including knowledge of MS Word, Excel and PowerPoint. Experience with a patient care system.
  • Individual must have 3+ years of supervisory experience; ability to multitask and meet concurrent deadlines.
  • The individual must have strong customer service and communication skills.
Preferred Qualifications:
  • Billing certifications, knowledge of electronic billing, dental assisting experience, experience managing a medical/dental department or practice.
  • Bilingual - English, Spanish, Cantonese, Mandarin, Portuguese.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

Primary Location: United States-Massachusetts-Boston
Job: Administration
Organization: Prosthodontics
Employee Status: Regular
Schedule: Full-time
Job Posting: Dec 27, 2018, 9:26:49 AM





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Job No:
Posted: 12/28/2018
Application Due: 2/26/2019
Work Type: