Communications Associate

Job description

Communications Associate

Stanford University

Job Number:

Communications Associate (Digital Community & Social Media Specialist 2)

Job Family: Marketing
Job Series: Digital Community & Social Media
Job Code: 4912
Grade: F
Exemption: Exempt

For consideration, please submit resume and cover letter. All final candidates must complete background check.

The Freeman Spogli Institute for International Studies (FSI) is Stanford University's primary interdisciplinary research and teaching institute on international policy and international affairs. FSI is home to more than fifty faculty scholars and hundreds of other researchers and students—undergraduates, graduate and post-doctoral—who share an academic interest in international policy questions and challenges. FSI sponsors research and teaching programs, convenes conferences and seminars and hosts lectures by leading scholars and policymakers to advance understanding of the most pressing international policy challenges facing the world today. FSI also seeks to influence and shape policy by communicating research, data and ideas both in public and private to journalists and policymakers.

FSI seeks a Communications Associate who can produce content for a variety of platforms and manage our social media presence. The Communications Associate will be responsible for creating and sharing timely, high-quality content that highlights FSI research and faculty expertise. S/he will also handle the day-to-day requirements of our email newsletter and social media platforms, and work with the Assistant Director for Communications to develop and execute social/content strategies that support FSI's institutional goals. The ideal candidate is a strong writer who can create content quickly in response to breaking news, and a savvy social media user who knows how to target specific audiences. The ability to produce additional types of content (photography, video, audio) is desired.

Note: Not all unique aspects of the job are covered by this job description

Under minimal supervision, build, cultivate, advocate for, respond to, monitor, and grow a digital community on behalf of, and while representing, a department.


  • Produce and curate digital content to engage users, increase user base, and grow channels. Optimize content delivery strategies; build content topics, tailor content to outlet platform, target specific audiences, and make editorial decisions.
  • Strategize to build and grow digital community through social media channels, paid advertising campaigns, blogs, and the web.
  • Manage social listening efforts based on comments and online conversations. Respond to reputation risks by taking appropriate action and recommend solutions to minimize harm.
  • Compile data, analyze and report on social media use. Analyze how content is performing and create reports with recommendations to management.
  • Build support for social initiatives among internal stakeholders by acting as internal advocate for digital community efforts, building support and driving digital best practices.
  • Contribute to overall development and refinement of digital community strategy, and innovative social initiatives by proposing and implementing recommendations.
  • Provide customer service to constituents across digital channels; Represent organization to constituents, campus, media
  • May supervise interns, entry-level staff, and volunteers.
* - Other duties may also be assigned

  • Develop platform-appropriate content and/or source it from FSI's research centers; execute promotional/engagement strategies for each social media platform.
  • Work with faculty/scholars to schedule, prepare, edit, produce and share content for Medium, both timely responses and trend pieces. Promote these pieces through Facebook, Twitter, and other channels. Experience with Sprinklr is a plus.
  • Produce (or coordinate production of) a mix of podcasts, short news videos/interviews, photo essay projects.
  • Create and send email newsletters (weekly news digest, monthly newsletter, other email communications as needed).
  • Compose written material for diverse audiences, across a variety of channels, including the FSI website.
  • Strategize and implement outreach to key audiences, including platform-specific thought leaders and the Stanford community.
  • Constantly compile and analyze data, and use it to shape future strategy.
  • Work with freelancers as needed to produce visual, video, and/or audio content.

Education & Experience:
Bachelor's degree and minimum 1 year of relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:
  • Strong oral and written communication skills.
  • Ability to build lasting relationships and strong communities; customer focus.
  • Knowledge of the web, technology, social platforms, current and future trends.
  • Highly organized and creative.
  • Ability to work independently to meet expected deadlines and schedules.
  • Demonstrated team player.

Certifications and Licenses:

  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
  • Occasionally grasp forcefully, writing by hand.
  • Rarely sort/file paperwork.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

  • Occasional work on evenings and weekends.

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


Location: Dean of Research, California, United States
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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Job No:
Posted: 2/13/2019
Application Due: 3/18/2019
Work Type: