Classroom Support/Media Tech- University Temporary Services

Job description

Position Details

Position Information

Vacancy Type Temporary Is Internal Transfer Only No Working Title Classroom Support/Media Tech- University Temporary Services Salary Range Anticipated Hiring Range $16 hr Position Number 48ebc66 Work Schedule varies (29 max) Full Time Equivalent (FTE) Department 480501 - HR University Temporary Services Department Job City & State Raleigh, NC Essential Job Duties

The job of Media Technician under general supervision, performs a wide variety of moderately difficult media/production to support Distance Learning Classrooms, capturing and/or streaming live on campus classes, assisting faculty with computer applications, and ensuring faculty has all that is necessary to teach both the face-to-face class but also to effectively capture the class for online distance education viewing and instruction; may assist with technical work involving digital media production and duplication activities; assists with videotaping, editing, and duplicating of instructional media and special presentations; performs other job related duties as required.

•Assists/instructs faculty and personnel in basic operations of classroom technologies, digital media applications, SMART boards, and computer equipment.
•Provides support for internal/external circulation of specific technology equipment.
•Performs general task as assigned in classroom and studio environments.
•Promotes a professional image while assisting with videotaping, special presentations, and/or
assisting end users with their technology needs.
•Performs other digital media/production work as assigned or necessary on a relief basis.
•Maintain excellent customer services skills
•Must have the ability to work independently
•Deliver/stock supplies for classrooms
•Perform routine cleaning of classrooms
•Assist with Video Conferencing as needed (once trained)
•Provide administrative and office support
•Perform other duties as assigned by supervisor
•Must dress appropriately for work at all times
•Must be punctual at all times (tardiness will be cause for dismissal)
•Must advise supervisor when unable to report to work

Other Work/Responsibilities Minimum Experience/Education

KNOWLEDGE: Possess general knowledge of digital media/production equipment; equipment used in media presentations, teleconferences, duplication and integrated media systems. Maintains a good understanding of video, audio, encoding equipment (such as Sonic Foundry Mediasite and NCast), as well as instructional classroom tools like PCs, MACs, Smartboard, Polycom, projectors and displays. In addition, the incumbent must have a basic understanding of control systems and support software (such as Crestron or AMX, Windows, Notebook, MATLAB, MS Office, Adobe, etc.) The incumbent will also be expected to learn other technologies and implement effectively to capture courses.

ABILITY: Perform general computer application tasks; work without close supervision; communicate effectively, orally, and in writing; maintain, establish, and cultivate cooperative working relationships with faculty and staff reflecting a service attitude; perform quality control measures to accurately proof work; effectively utilize required knowledge, skills, and experience in assisting users as described in above functions; operate electronic and Digital Media equipment in the field when required.

WORKING ENVIRONMENT: Closed control/server room spaces, occasional lifting, pushing/pulling loads, kneeling/reaching overhead, climbing stairs and walking, twisting, stooping/bending, lifting 40-60 lbs., carrying 20-50 lbs.; and each day spending 50-70% sitting, 20-30% standing, 10-20% walking.

Hours: Based around class schedule with approval of Supervisor, occasional weekend assignments

Departmental Required Skills

SKILLS: Demonstrate sufficient skills and ability to operate a keyboard, mouse, and joystick at a rate for successful job performance; must possess excellent customer service skills that are implemented to assist faculty, students, and visitors to the classroom with whatever challenges may arise in regards to instruction in the classroom and the effective capture of the class material. Maintain a good working understanding of Polycom and other H.323 videoconferencing systems so that excellent picture and sound can be recorded or transmitted to and from remote locations.

Preferred Experience, Skills, Training/Education


Required License or Certification


Special Instructions Job Open Date 02/12/2019 Must Be Open Until

Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time. 02/28/2019 Is this position partially or fully funded on ARRA stimulus monies? No Proposed Hire Date AA/EOE

AA/EEO In addition, NC State welcomes all persons without regard to sexual orientation or genetic information. Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Application Materials Required Required Documents
  1. Resume
  2. Contact Information for References
Optional Documents




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    Job No:
    Posted: 2/13/2019
    Application Due: 3/1/2019
    Work Type: