Title:Residence Life Specialist Department:Director - Student Life Job Category:Staff Regular/Temporary:Regular Salary:$12.65 Open Date:02/06/2019 Description:

MAJOR DUTIES:

• Supports the academic mission of the institution by supporting departmental and campus programs designed to promote student success and retention
• Implements programs and services to support a safe and welcoming living/learning environment
• Directs residence hall operations including the opening and closing of the buildings
• Controls access to the housing facilities through the use of specialized systems including Onity and Blackboard
• Works cooperatively with staff members from the Physical Plant and Housekeeping to assure that the residence halls are maintained at an optimal level
• Establishes and maintains effective relationships with other campus departments/offices
• Supervises the Resident Assistants and Desk Assistants employed by the Office of Residence Life and Housing
• Assists with the selection and training of the Resident Assistant Staff
• Assists with the staff development activities/programs for the Resident Assistant staff
• Coordinates the training of the Desk Assistants assigned to work in the residence halls
• Participates in the Professional Staff On-Call Duty Rotation
• Responds appropriately to all crisis situations and coordinates efforts with Campus Police, local emergency service providers, the Physical Plant and SGSC Administrators to effectively resolve crises
• Educates students about SGSC policies relating to residential living and consistently and fairly enforces those policies
• Oversees all departmental programing efforts
• Serves on campus committees and other groups as needed
• Reports to work as scheduled by immediate supervisor
• Assists with other Campus Life functions as needed, including S.O.A.R.
• Performs other job-related duties as assigned by the supervisor

KNOWLEDGE REQUIRED BY THE POSITION:

• Ability to maintain and keep records and to organize data in preparation of records and reports
• Ability to establish and maintain effective and appropriate working relationships with students, faculty/staff, and the general public
• Knowledge of computer software to include word processing, database, spreadsheet, and presentations
• Ability to train and supervise student employees effectively
• Ability to exhibit a positive attitude and to deal with coworkers, students, faculty, staff, and community housing users tactfully and courteously in order to maintain effective service-oriented relationships
• Ability to communicate effectively and follow oral and written instructions

SUPERVISORY CONTROLS:

The Residence Life Specialist will report to the Residence Life and Housing Coordinator. The Residence Life Specialist will supervise the Resident Assistants and Desk Assistants employed by the Office of Residence Life and Housing.

GUIDELINES:

Guidelines include college policies and procedures, department policies and Board of Regents policies and procedures. These guidelines require judgment, selection and interpretation in application.

COMPLEXITY/SCOPE OF WORK:

• The work consists of varied administrative duties and coordination of primary functional areas. Strict regulations contribute to the complexity of the position.
• Success in this position contributes to the efficiency, effectiveness, and regulatory compliance of all department operations.

CONTACTS:

• Contacts are typically with students, co-workers, other college personnel and members of the general public.
• Contacts are typically to provide services; to give or exchange information; to resolve problems; to motivate or influence persons; or to justify, defend or negotiate matters.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The work is typically performed while sitting at a desk or table, or while intermittently sitting, standing, stooping, bending or crouching.
• The employee occasionally lifts light objects.
• The work is typically performed in an office setting.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY:

• The work consists of varied administrative and supervisory duties and coordination of primary functional areas.
• Strict regulations and responsibilities related to department systems and applications contribute to the complexity of the position.

Required Qualifications:

MINIMUM QUALIFICATIONS:

• The completion of an Associate’s or Bachelor’s Degree from an accredited college or university and experience in a campus housing environment; ability to work both collaboratively and independently with diverse constituencies; strong interpersonal communication skills; ability to provide strong leadership as a member of the Residence Life and Housing team.

Desired Qualifications:

PREFERRED QUALIFICATIONS:

• The completion of a Bachelor’s Degree with undergraduate work experience within Residence Life and Housing (i.e. Resident Assistant) or other Student Affairs service areas (i.e. Student Activities).