Job Title: Director of DISCOVERe (Administrator II)
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 13674
Job Code: 3312 Administrator II
Job Grade: Range A
Department: DiscoverE  
Overview

The Director of DISCOVERe serves as the campus strategist overseeing the Fresno State DISCOVERe program. This strategic leadership role supports student success efforts through the digital transformation of the student learning experience. The director will provide administrative leadership for the DISCOVERe program and its expansion by being the visionary strategist, champion, innovator, and enabler of technology-enabled learning. The Director of DISCOVERe partners closely with the Center for Faculty Excellence to support the development innovative teaching practices consistent with program goals; collaborates with Technology Services to identify and prioritize infrastructure needs; partners closely with the AVP of Institutional Effectiveness to assess program effectiveness; works in partnership with faculty, department chairs, associate deans, deans, administration, and other key campus stakeholders to coordinate and facilitate effective communication, processes, and initiatives; and builds and nurtures relationships with external partners to enhance support and raise funding for the program. In close partnership with faculty and the Center for Faculty Excellence, the director will bring positive impact to student success efforts through the curation of a digital learning strategy that aligns with the President’s bold vision and Fresno State’s campus strategic plan through supporting improvements in pedagogical research and curriculum design, graduation and workplace preparation, increased student engagement, digital literacy efforts, cost savings, and the cultivation of inquiry and lifelong learning. The Director of DISCOVERe reports to the Chief Information Officer (CIO).

Program goals:

The Director of DISCOVERe partners with university stakeholders to advance the goals of the DISCOVERe program, which are to:

redesign and improve pedagogy through the use of mobile technology,

improve student learning as evidenced by content mastery,

• improve student digital literacy, and

• lower the cost of instructional materials to students.

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Compensation

The salary is competitive and is negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position with an attractive benefits package which includes but is not limited to: a vacation accrual rate of 16 hours per month; 12+ paid holidays; excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance; and retirement benefits.

Anticipated Hiring Range: $80K-$95K

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Position SummaryAll members of the Technology Services management and staff must perform their work in accordance with the principles below. Specific service levels and procedures associated with these responsibilities may vary depending on the duties, tasks and projects assigned.

Maintain positive working relationships and appropriate interpersonal interactions with colleagues and members of the university community. For example, Show courtesy and respect towards others. Communicate in an effective and timely manner and take steps to ensure proper understanding. Collaborate willingly with others to help advance the goals of the department and university.

Interact with customers, and those supporting services to customers, in a manner that ensures that we deliver the best possible service. For example, Respond quickly and affirmatively to ensure that customers and support staff are aware that their issues are being addressed and know when they have been resolved.Complete work of a quality that helps ensure ongoing customer satisfaction with the capability, performance and timeliness of services provided. Provide timely communication to customers and support staff to so that they are kept up to date on progress of their Incidents, Service Requests and Problems. Communicate appropriately to internal and vendor support teams regarding operational matters.

Work towards the stated goals and outcomes of the department and university and take an active role in maintaining your understanding of these goals and outcomes. Comply with university and departmental policies and take an active role in maintaining your understanding of these policies. Comply with university and departmental procedures and practices as defined by employees manager and take an active role in maintaining your understanding of these procedures and practices.Maintain regular attendance and respect your colleagues time by arriving promptly for work, shared tasks and meetings. Maintain appropriate security and confidentiality according to University policies and industry best practices.

General MPP Responsibilities:

Management Supervisory duties include interviewing, selecting, and training of employees; setting and adjusting their rates of pay and hours of work; directing their work; appraising their productivity and efficiency for the purpose of recommending retention, salary adjustments or other changes in their status; handling or recommending resolution to their complaints and grievances and recommending disciplinary action when necessary; planning the work; determining the techniques to be used; proportioning the work among the employees; determining the types of materials, supplies, machinery or tools to be used.

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Qualifications

Provide administrative leadership and vision for the use of digital technologies in teaching and learning environments, workforce preparation, experiential learning opportunities, and lifelong learning opportunities.Partner closely with the Senior Academic Technology Officer and the Center for Faculty Excellence to support faculty and the development of innovative teaching practices consistent with program goals.Partner with the AVP of Institutional Effectiveness to assess effectiveness of the DISCOVERe program as well as the quality of the faculty and student experience.Promote the DISCOVERe program to students, faculty, staff, the university community and the higher education community.Partner effectively with deans, department chairs, faculty, key university offices, community stakeholders, and technology partners to advance the program goals of DISCOVEReWork to make the DISCOVERe program sustainable.Provide administrative and strategic leadership of the DISCOVERe team, which includes leadership of the DISCOVERe Hub.

Secondary duties of the job include:

Serve as an active, engaged, and effective member of the Technology Services leadership team to plan for and implement projects, policies, procedures, protocols, processes, and structures that align with the Technology strategic plan and the Fresno State strategic plan.Participate and collaborate within the campus technology shared governance structures.Other duties as assigned.

Qualifications:

The ideal candidate will possess many, if not all, of the following skills, qualifications and characteristics.

Extensive experience supporting the use and integration of mobile devices and innovative technologies into a learning environment.Strong understanding of high-impact practices in teaching and learning strategies to promote student success.Experience working with or supporting digital textbook initiatives.Ability to effectively develop collaborative relationships with a diverse set of constituents, such as with faculty, technical and non-technical staff, and administrators.Demonstrated ability to work autonomously with general direction.Excellent written and verbal communication skills, with both technical and non-technical audiences.Extensive experience with technology and digital transformation.Demonstrated effectiveness managing a financial budget, preferably one that is greater than $1M. Demonstrated experience with strategic planning.Successful experience with personnel supervision and administration skills.Demonstrated ability to successfully manage vendor relationships.Demonstrated ability to effectively facilitate shared decision-making meetings with diverse audiences, such as in the context of shared governance.Ability to effectively develop collaborative relationships with a diverse set of constituents, such as with faculty, technical and non-technical staff, and administrators.Demonstrated ability to work autonomously with general direction.Excellent written and verbal communication skills, with both technical and non-technical audiences.Demonstrated ability to prepare effective written reports and other written communications.Demonstrated problem-solving abilities and critical-thinking skills.High ethical standards, work ethic, and strong business acumen with a commitment to service, integrity, and excellence.A commitment to diversity, equity, and inclusion.

Education and Experience:

A bachelor's degree from an accredited university in technology, business, information systems, educational technology or a related field of study.Three or more years’ experience in a leadership or management position responsible for leading and supporting mobile and digital learning technology initiatives, preferably in a higher education environment, or related experience.

Preferred Skills:

Advanced degree in technology, education, business, information systems or a related field, with a preference for a doctorate degree.Five or more years’ experience in a leadership or management position responsible for leading and supporting mobile and digital learning technology initiatives, preferably in a higher education environment.Demonstrated experience supporting or leading initiatives or programs with curriculum design and pedagogical development, including incorporating digital technologies in K-16 or higher education classrooms.Demonstrated experience with program assessment and user experience assessment.Demonstrated ability to lead collaborative, interdisciplinary teams in matrix-managed environments.Experience working effectively in a role that requires a high degree of operational efficiency and customer service skills with a proven commitment to promoting and maintaining a continuously-improving service-oriented culture.Experience working effectively in a role that requires a high degree of organizational awareness and savvy, emotional intelligence, tactfulness, and collaboration.Demonstrated awareness and successful integration of emotional intelligence into relationships, workflows, and processes.Change management certification with demonstrated change management experience, preferably within large or complex organizations.Demonstrated experience working successfully with students from diverse backgrounds with a broad range of digital literacies.Experience working in higher education and/or large corporate environment.Experience working in a union environment.

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Filing Deadline

Applications received by March 13, 2019 will be reviewed for minimum qualifications and given full consideration by the hiring manager and/or search committee. Qualified applicants received after that date will be forwarded upon request to the hiring manager and/or search committee.

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Application Procedures

Individuals interested in being considered for this position should submit an on-line application and attach the following supporting documents: 1) resume, 2) letter of interest which includes a narrative detailing how the candidate fulfills each of the required and preferred items listed under Qualifications, and 3) names, email addresses and telephone numbers of three references who can provide current assessments of the candidate's qualifications for the position.

Pursuant to Executive Order 883, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

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How To Apply

To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/

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Other Requirements

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: https://www.calstate.edu/eo/EO-1083-rev-7-21-17.html

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

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Other Applicant Information

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

This is a full-time management position covered by the California State University Management Personnel Plan. Under this plan, employees are subject to management reviews and serve at the pleasure of the University President of that campus.

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Equal Employment Opportunity

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

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General Information

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and
culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

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