Trainer - Business Operations

Job description


Requisition Number

Job Title
Trainer - Business Operations

Official Title
Trainer - Business Operations

Position Number

Administrative Services - 152400


Is this an internal posting only?

Work Schedule

Department Overview
Established in 1890, UNT is one of the nation's largest public universities with over 38,000 students. As a public research university, UNT is deeply committed to advancing educational excellence and preparing students to become thoughtful, engaged citizens of the world. This is accomplished through a broad and balanced array of programs where well-prepared students and dedicated scholars and artists collaborate with our local and global communities in the creation, integration, application and dissemination of knowledge. In this way, UNT creates an enriched and sustainable future for our students, state, nation and world.

Job Description
The Administrative Services Department at the University of North Texas is seeking to hire a Trainer - Business Operations to join our team. The Trainer-Business Operations is primarily responsible for facilitating professional training in the delivery and implementation of learning and development solutions that helps the organization prepare for growth and change through end-to-end design, development and implementation of programs. This position will assist with coordination of assigned training, events and programs in including: course set up, preparation, problem solving, enrollment, and measuring outcomes. This position may also be required to handle a variety of administrative duties in support of assigned function.

Responsibilities of the position include, but are not limited to:

* Facilitates learning via classroom instruction and the web; incorporates a variety of presentation methods and applications to accommodate adult learning styles; manages classroom environment, analyzes results and identified gaps in training needs.
* Handles all administration of programs, presentations, and events, which may include but is not limited to setting up courses, processing training-related paperwork, creating rosters, scheduling and preparing rooms, assembling materials, collecting fees and handling cash, and others.
* Creates exercises, instructional activities, and training assessments that reinforce learning and partners with Subject Matter Experts (SME's) to develop and improve curriculum.
* Utilizes learning management system to support registration, attendance and course completion data. Also serves as customer support if needed.
* Provides outstanding customer service to stakeholders. Serves as first point of contact for registrants/attendees via phone, email, and in person. Serves as liaison between event coordinators and participants.
* Participates in special projects and other assignments as required.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications
The successful candidate will possess a Bachelor's Degree in related field and three (3) years of professional related experience; or any equivalent combination of education, training and experience.

Special Instructions to Applicants
Applicants must submit a cover letter, resume, and references with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate
Salary Commensurate with Experience

Pay Basis

Job Type
Full-time Permanent

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Job No:
Posted: 2/9/2019
Application Due: 3/27/2019
Work Type: