Student Assistant (NE)

Job description

Posting Details

Posting NumberG/R00517PWorking TitleStudent Assistant (NE)DepartmentFranklin College Dean's OfficeAbout the University of Georgia

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

The Franklin College Office of Information Technology (Franklin OIT) is a member of the Dean’s Office and employs more than 40 full-time employees and student workers. As a Help Desk Institute (HDI) Team Certified Organization, Franklin OIT is dedicated to providing exceptional IT support and leadership characterized by optimism, accountability, teamwork, and continuous improvement. Franklin OIT offers a variety of college-wide IT services for free and cost recovery rates. The office is responsible for overseeing department-level and college-wide technology purchases including computer lifecycle, faculty start-up, and student technology fee needs.

College/Unit/Department websitehttp://oit.franklin.uga.eduEmployment TypeEmployeeAdditional Schedule Information

M-F; 20 hours a week

Advertised SalaryAnticipated Start Date02/21/2019Posting Date02/07/2019Closing DateOpen Until FilledYesSpecial Instructions to ApplicantsLocation of VacancyAthens Area EOO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.


Please approximate the percentage of time spent on each task (out of 100%) during a typical work week. List these tasks in order of importance, with the most critical task coming first. Do not list more than 6 entries – do not go below 5% time per assigned duty.

Position Details

Classification TitleStudent Assistant (NE)FLSAUGA Job CodeJob FamilyFTEMinimum QualificationsPosition SummaryRelevant/Preferred Education, Experience, Licensure, Certification in Position

The position will serve as a member of the support team in Franklin College OIT. Primary duties will include support for Windows 7 and 10 in an Active Directory environment and macOS desktop computers, peripherals and productivity software. The position will also support classroom technology (LCD projector, A/V equipment, DVD, etc.) and may assist with Tier 1 customer support and administrative tasks.

Ideal candidate will be:

- Approachable, with strong people skills
- Able to anticipate client’s needs
- Able to maintain good relationships
- Able to communicate effectively
- Able to educate and demonstrate technology effectively

Knowledge, Skills, Abilities and/or Competencies Physical Demands

- This position spends long periods of time sitting/standing at a desk

- Lift and move computer equipment independently or with assistance from colleagues

- Travel to clients in buildings that are geographically near each other and the individual’s primary office

Is this a Position of Trust?Does this position have operation, access, or control of financial resources? NoDoes this position require a P-Card? NoIs having a P-Card an essential function of this position? NoIs driving a requirement of this position?Does this position have direct interaction or care of children under the age of 18 or direct patient care?Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)Posting Specific Questions

Required fields are indicated with an asterisk (*).

    Applicant DocumentsRequired Documents
    1. Resume/CV
    2. Cover Letter
    Optional Documents




      Diversity Profile: University



      View more

      Learn more on Inside Higher Ed's College Page for University

      Arrow pointing right
      Job No:
      Posted: 2/9/2019
      Application Due: 12/14/2020
      Work Type: