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Staff - Residence Hall Manager

Employer
Southwestern Michigan College
Location
Dowagiac

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Administrative Jobs
Student Affairs, Residence Life
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



Staff - Residence Hall Manager

Posting Number: 20110763-2
Job Category: Staff

Job Description Summary:
The Department of Residence Life at Southwestern Michigan College is committed to providing residents an on-campus environment that promotes student success, engages students through intentional interactions, and challenges them to grow both academically and personally.

The Residence Hall Manager position is a full-time, 12-month, live-in position with primary responsibility for a co-ed residence hall community of 130 residents. The Residence Hall Manager reports directly to the Director of Residence Life. In addition, this position may have collateral responsibility in other Student Activity departments or campus offices.

Essential Duties and Responsibilities:

Supervision, Selection, Training and Evaluation of student staff.

  • Supervise a staff of 3 Resident Assistants, 20-25 Desk Assistants, a Front Desk Coordinator, and a Student Custodian
  • Plan and facilitate weekly staff meetings
  • Plan and facilitate bi-weekly one-on-one meetings with Resident Assistant staff
  • Facilitate and participate in Resident Assistant recruitment and selection
  • Facilitate and participate in extensive Resident Assistant and Desk Assistant training
  • Facilitate and participate in Hall Council and Hall Council initiatives
  • Facilitate and participate in staff morale events
  • Complete student evaluations once per semester

    Administrative/Operations.

  • Direct overall management and operation of a residence hall
  • Participate in a weekly on-call duty rotation
  • Establish office hours for availability to residents and staff
  • Submit administrative reports and forms (e.g. Room condition reports, damage assessments, health and safety forms, program planning paperwork, procurement card expenditure reports)
  • Manage administrative spreadsheets (Rosters, Guest Logs, etc.)
  • Supervise hall opening and closing procedures at the beginning and end of each semester and during extended holiday breaks
  • Maintain updated inventories of all residence hall equipment and lounge furniture
  • Oversee department projects as assigned
  • Conduct monthly health and safety inspections
  • Assist with pest management procedures
  • Provide consistent academic support to students in assigned residence hall
  • Supervise a 24-hour front desk
  • Attend weekly departmental staff meetings
  • Attend bi-weekly one-on-one meetings with Director of Residence Life

    Programming.

  • Supervise staff in educational programming initiatives
  • Track residence hall programming efforts
  • Support and attend departmental events and programs
  • Incorporate living/learning communities into programming efforts
  • Partake in departmental training and development workshops
  • Encourage maximum participation in programs by staff and residents

    Student Conduct and Security.

  • Educate staff and students to self-enforce policies and respect the rights of others through community standards
  • Adjudicate first time offenses for minor residence hall violations
  • Serve as a member of Conduct Board as needed
  • Advise and support Resident Assistant staff in student conduct matters
  • Consult with the Coordinator of Student Conduct and Community Standards regarding referrals and other necessary conduct actions
  • Enforce College and Residence Life policies

    Other Duties.

  • Facilitate and participate in professional staff recruitment, selection, and training
  • Maintain close contact with maintenance and custodial staff
  • Coach and assist students with interpersonal conflicts
  • Have knowledge of all front desk procedures
  • Coordinate various summer projects
  • Serve on College committees as assigned
  • The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

    Required Qualifications:
    • Bachelor’s degree.
    • Previous residential life leadership, or similar, experience.
    • Strong communication, problem-solving, technical, and organizational skills.
    • Conflict mediation knowledge or experience.
    • Demonstrated ability to effectively multitask and prioritize responsibilities.
    • Demonstrated ability to cope with stress and crisis concerns.
    • Ability to develop, initiate, and participate in educational student programming.
    • Ability to work as a member of a Residence Life team with students and professionals with varying levels of experience.
    • Sound administrative and supervisor skills.
    • Working knowledge of issues facing community college student populations.

    Preferred Qualifications:
    • Master’s degree

    Other Information:


    Special Instructions to Applicants:


    To apply, visit https://swmich.peopleadmin.com/postings/2656





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    • Organization

    Working at Southwestern Michigan College

    Accreditations/Affiliations

    Since joining the ranks of other prestigious Michigan colleges in 1964, Southwestern Michigan College has continually expanded its curriculum and now offers more than 30 Associate degrees. Accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools, Southwestern Michigan College is also a member of the American Association of Community Colleges.

    Colleges and universities periodically engage in a process of self-study and external review in order to renew their accreditation status. Southwestern Michigan College completed its self-study and was re-accredited through 2021.

    Core Values

    The core values of Southwestern Michigan College describe the beliefs that direct the college in all that it does.

    • “Excellence with a Personal Touch” is a working principle guiding our actions.
    • High quality is inherent in all that Southwestern Michigan College does.
    • We have a commitment to be responsible managers of college resources: human resources by promoting growth, satisfaction, and empowerment; financial resources by operating with a balanced budget and investing in the future; physical resources by maintaining a high quality physical plant.
    • We believe in “Knowledge for all.” As the only institution of higher education in the district, Southwestern Michigan College has the dual responsibilities of providing postsecondary career preparation for those who are seeking immediate employment and college coursework and degrees for those seeking baccalaureate degrees.
    • We have a commitment to being a learner-centered college, developing students through a total college life experience and providing them with 21st century services.

    Mission Statement

    The mission of Southwestern Michigan College is to serve our community by providing affordable local access to high quality postsecondary career preparation and college education – including the total college life experience.

    Degrees/Certificates

    A Michigan community college that averages in the top 5 percent for student transfer success, Southwestern Michigan College offers programs that lead to Associate degrees and/or certificates.

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