Aquatics Program Manager

Job description

About Mills College:
Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.

Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit

Job Description:


Reports to: Aquatics Operations Manager
Supervises: Lifeguards, Head Lifeguards, Pool Attendants, other student and temporary employees.

Job Description:

Summary of Position:
The Aquatics Program Manager is responsible for program development, including program expansion and supporting ongoing programs to maximize the pool usage, expand the Mills brand and support the internal and external community. Other responsibilities include supporting and developing staff, improving marketing approaches, and ensure strong customer satisfaction. In keeping with the Mills College Strategic Plan, the Aquatics Program Manager helps to ensure that through staff recruitment and training, policy development and enforcement, and supervision of ongoing maintenance and R&R, the Trefethen Aquatic Center is operated in a safe and compliant manner. Employment opportunities are provided which assist with student satisfaction and retention, and programming supports the development of a vibrant campus community.

Essential Job Functions:

  • Hire and manage Lifeguards, Pool Attendants and Swim Instructors.
  • Schedule the staff using When to Work software, and substitute when needed.
  • Oversee CASHNet and safe responsibilities.
  • Assess Lifeguard performance through in-service training as well as ongoing drills.
  • Provide general customer service; assist with signage, schedules and website updating.
  • Manage and coordinate special events (swim team practices and meets, water polo practices and games/tournaments, swim-a mile, campus, summer program, etc.)
  • Plan, organize, schedule, and coordinate summer swim lesson programs.
  • Coordinate American Red Cross classes and provide certificates.
  • Establish and maintain an effective customer service orientation toward all campus users.
  • Conduct surveys, as needed.
  • Evaluate and recommend marketing and advertising venues that align with the Mills mission.
  • Establish and maintain effective and productive working relationships while working in a diverse and multicultural environment.
  • Remain abreast of developments in all aspects of aquatics by reading, and attending conferences, workshops, trainings, and clinics.
  • Participate in Staff Meetings and professionals training, as appropriate.
  • Assume and perform other related duties as needed.


    Required Knowledge, Skills, and Abilities
    Knowledge of:

  • Program, activity and industry best practices in Aquatic Facility management.
  • Understanding of Mills College policies and procedures.
  • Knowledge of youth, aquatic and outdoor program development and management.


  • Demonstrated proficiency in Microsoft Office and Excel.
  • When To Work software.
  • Interpersonal skills
  • Excellent written, oral and organizational skills with attention to detail.
  • Problem-solving skills, resourcefulness, ability to think creatively.
  • Strong leadership and interpersonal skills.
  • Customer service
  • Sound judgment and decision-making, critical thinking, and problem solving skills in a varied and challenging environment.
  • Ability to work independently under pressure and meet deadlines.

    Education and Training

  • Minimum of 3 years related experience and or training or equivalent combination of education and experience
  • Current Water Safety Instructor certification (preferred)
  • Current Lifeguard Instructor certification required within 2 months of hire
  • Current First Aid for Public Safety Personnel certification (Title 22) (preferred)
  • Certified Pool Operator/Aquatic Facility Operator (preferred)

    Physical, Mental and Environmental Demands:

  • Must be able to perform duties of a physical nature, including standing, lifting, sitting, walking and swimming.
  • Variable hours, week end and evenings possible.
  • Must be able to see to observe life guards.
  • Deadlines and multiple tasks might cause stress.
  • Must be able to hear and speak in order to supervise staff and oversee pool.

    This position description is not intended to contain a comprehensive list of activities, duties, or responsibilities. Additional duties may be assigned based on business operational needs.

    Additional Information:

    This is a full-time, exempt position with an FTE of 1.0. Salary is commensurate with experience and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan with college-matching after 6 month qualifying period and 22 days of vacation per year, 12 sick days and 17 paid holidays (subject to annual review). Staff members also receive free admission to campus events, use of the pool, fitness center, and tennis courts. Tuition remission is also available after an introductory period. Voluntary benefits include: pet insurance, long-term care insurance, legal-assistance insurance, cellular provider discounts and computer hardware discounts.

    Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills non-discrimination policy, please go to

    All positions are subject to a background check. Prior to the first date of employment, an applicants background check must be cleared.

    Application Instructions:

    To apply, submit the following documents at

  • Resume
  • Salary Requirements and
  • Lifeguard Certificate

    Please note that you can only upload 6 "Other" documents. You can consolidate multiple pages/documents into one file upload. The file size limit for each upload is 10Mb.

    Review of applicants will begin immediately; applications will be accepted until the position is filled.

    Copyright ©2017 Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency





    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 2/8/2019
    Application Due: 2/8/2031
    Work Type: Full Time