Posting Details

Posting Information

Vacancy Type EHRA Non-Faculty Is Internal Transfer Only No Working Title Associate Director of Web Development and User Experience Salary Range Anticipated Hiring Range $48,000- $52,000 Position Number 00107409 Work Schedule 8 AM - 5 PM; some weekend and evening work Full Time Equivalent (FTE) 1.00 Department 321001 - EMAS-Enrollment Mgt & Services Department EMAS-Enrollment Mgt & Services Job City & State Raleigh, NC Primary Function of Organizational Unit

The mission of the Division of Enrollment Management and Services is to support and enhance the total educational experience of NC State students through a commitment to quality service that is responsive to student needs. Further, the Division seeks to attract and enroll a highly diverse class of new and continuing students with outstanding ability and potential and subsequently to improve student retention and graduation commensurate with the goals of the University.

Essential Job Duties

This position reports to the Associate Vice Provost for Communication, Marketing and Outreach and performs as a core member and technical lead for the team while working with professionals within the various units across EMAS and the campus.

As communication technologies continue to evolve, this position is required to stay up-to-date, provide assessment and evaluations of these new outreach communication technologies and adapt, supplement, and/or integrate existing technologies to meet the business needs of the Communication, Marketing and Outreach unit. This position is required to have high-level knowledge and expertise in user experience design, multimedia design and web development to support the broad range of outreach efforts and initiatives of the unit.

She/he will work closely with other EMAS staff including internal EMAS IT staff to manage and execute related projects. This position will be responsible for developing and maintaining strong, working relationships with internal colleagues across the division and be a consummate working professional in all situations.

Must possess exceptional customer service skills and produce high-quality work which meets the needs, standards, and expectations of the various clients across the division.

He/she will be responsible for working with the AVP to create sophisticated solutions for the outreach efforts of EMAS while also maintaining accessibility, usability, brand and web standards for the University.

Other Work/Responsibilities

This position requires excellent problem solving and decision-making skills with the ability to multi-task and delegate work appropriately within the priority deadlines of the units.

This position will be required to manage workflows for ongoing maintenance of web products and services in collaboration with developers across campus including University Communications and OIT.

This position will develop wireframes, prototypes, and tasks flows based on user needs and can both implement and work with developers on their implementation.

This position will also assist the AVP on various tasks as requested.

This position will also assist the Associate Vice Provost on tasks as requested.

Minimum Education/Experience

Bachelor’s degree required; in computer science, interactive telecommunications, design, media/multimedia design, or a closely related field is required.

Departmental Required Skills

Experience in the following areas is required:

Expertise in information visualization, visual communication, multimedia design, experiential design, and related areas of design. Knowledge of best practices in user experience design.

Strong working knowledge of web development, web design and related software tools including standard web development languages, content management systems and tools.

High-level of expertise and knowledge in front-end development including knowledge of HTML, CSS, JavaScript, PHP development, MySQL database administration, cPanel administration, web and accessibility standards and information architecture.

Experience with design, prototyping and wireframing tools (Illustrator, Lucidchart, InVision).

Strong interpersonal and organizational skills.

Ability to independently prioritize and manage multiple projects with competing deadlines.

Demonstrated ability as a team player and effectively interact with teammates at all levels; ability to work independently and as part of a team.

Ability to maintain an upbeat positive attitude under tight timelines, and able to prioritize and enforce deadlines diplomatically.

Ability to learn and use new technologies.

Must possess a strong work ethic.

Preferred Experience, Skills, Training/Education

Experience with WordPress and other content management systems.

Experience with usability testing and other user research methods.

Experience with web analytics and marketing research to inform decisions.

Expertise in Adobe Creative Cloud (After Effects, Dreamweaver, Illustrator, InDesign, Photoshop, Premiere, etc.)

Ability to quickly learn new technologies and programming languages as required to meet business needs of the unit.

Previous working experience in a higher education setting.

Required License or Certification

N/A

Special Instructions

Upload required resume or CV, cover letter, contact information for professional references to the designated areas and examples of web design and development work via additional document one and two if needed.

Job Open Date 02/04/2019 Anticipated Closing Date Is this position partially or fully funded on ARRA stimulus monies? No Proposed Hire Date 03/01/2019 AA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Question

Required fields are indicated with an asterisk (*).

1. * Do you have (or will you have by date of hire) a bachelor's degree or higher?
   • Yes
   • No
2. * How did you learn of this opportunity?
   • NCSU Website
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other
3. * If you learned about this vacancy from "other source" or "other website", please provide the source.

   (Open Ended Question)

Application Materials Required Required Documents

1. Resume
2. Cover Letter
3. Other Document (1)
4. Contact Information for References

Optional Documents

1. Curriculum Vitae
2. Other Document (2)