STUDENT EMPLOYEE - New Student & Transition Ambassadors
- Employer
- Ithaca College
- Location
- Ithaca, NY
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- Faculty Jobs
- Arts & Humanities
- Administrative Jobs
- Student Affairs, Career Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Responsibilities:
New Student & Transition Ambassadors will work alongside the New Student and Transition Programs team to assist with the development, coordination, and implementation of services and programs. NSTA’s will serve as ambassadors to the campus community and should represent the vision and values of the Office. Through continued opportunities of education and training, NSTA’s will have the opportunity to expand their skills in the areas of customer service, public speaking, marketing, and program development. This is a great opportunity for detailed-oriented students interested in working with people and events.
Daily Tasks:
Assist in the development and day-of logistics of retreats, and on-going programs or projects.
Assist in the day-to-day administration of the NSTP office; not limited to answering phones, filing, collecting mail, opening and closing the office, faxing, copying, creating files and forms, maintaining databases, and greeting walk-in appointments.
Serve as a resource to individuals and student groups and connect them with campus and community resources.
Participate in training and development workshops and attend regularly scheduled student staff meetings.
Knowledge/Skills:
Customer Service: serve as a reliable, confident, and approachable resource for transitioning students and their families via phone, email, etc.
Project Development: work in a team environment, oversee projects, and following through with ideas from conception to completion.
Time Management: be on time and be present for all shifts.
Role Model: serve as a role model and conduct oneself in a professional manner representing the NSTP office.
Knowledge: familiarity with the programs and services related to NSTP.
Organization: utilize organized decision and problem-solving skills.
Independence: take initiative and work independently.
Communication: demonstrate excellent written and oral communication skills.
Diversity/Inclusion: set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.
Marketing: demonstrate ability to produce creative and innovative marketing materials.
Additional assignments by skill set.
Requirements:
Good academic standing with Ithaca College
An ability to plan proactively
Strong organization skills and the ability to work independently
Willing and able to work promotional events during evening and weekend hours
Comfort with managing and working with peers
Capability of contacting and coordinating external groups
Ability to communicate effectively with department administrators, operations and facilities staff to implement promotional events
Working knowledge of Microsoft Office, Canva/Design, and Outlook.
Knowledge of Photoshop/Video skills encouraged but not required.
Demonstrated commitment to a diverse work environment
Employment Details:
All NSTA’s will be required to attend a training.
NSTA’s will attend a weekly staff meeting/bi-weekly 1:1s throughout the semester.
NSTA’s must have a minimum GPA of 2.75 and be in good judicial standing.
Pay is $11.10 an hour and students typically work 12-15 hours a week (in and out of the office).
Instructions to apply:
https://www.ithaca.edu/sacl/new-student/joinourteam/nsta
Application Materials Needed:
Cover Letter
Resume
Required fields are indicated with an asterisk (*).
Organization
Ithaca College is a private residential college in the scenic Finger Lakes region of upstate New York. Located in one of America’s top college towns, IC boasts a lively and sophisticated residential community that takes full advantage of its stunning natural backdrop and a local community rich in arts and culture.
At Ithaca College, faculty and staff work together to make students ready for success in an evolving world. Challenging academic programs promote critical thinking and hands-on learning, and students work closely with experienced and accomplished faculty on innovative research and enlightening coursework. Ithaca’s new strategic plan, IC 20/20, positions the college to offer a truly distinct integrative learning experience.
From its founding in 1892 as the Ithaca Conservatory of Music, Ithaca College has had a distinguished history of interweaving the threads of liberal and professional education. Students are encouraged to study across disciplines at each of the college’s five schools: Business, Communications, Health Sciences and Human Performance, Humanities and Sciences, and Music.
The college is an internationally known and respected coeducational and nonsectarian institution with approximately 6,200 undergraduate and 470 graduate students, who come to Ithaca from nearly every state and over 70 countries. The curriculum provides more than 2,000 courses in over 100 programs of study. While the breadth of its curriculum is normally found only at larger universities, Ithaca holds fast to its tradition of close, personal instruction (11:1 student-faculty ratio).
Rewards of Working at Ithaca College
A preferred employer in its upstate New York region, Ithaca College provides employees with a comprehensive benefits package. Faculty and staff also enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.
Ithaca College’s benefits program includes medical, dental, and life insurance, long-term disability plans, and a flexible spending reimbursement account for eligible expenses not covered by other benefits.
Ithaca contributes to the personal and professional development of faculty and staff, and emphasizes the importance of maintaining a healthy work-life balance. With workplace flexibility, community service opportunities, and tools for individual growth, employees are encouraged to take advantage of everything IC has to offer.
Additionally, the college offers educational benefits, retirement options, vacation, sick, and personal leave, statutory benefits, at least 11 paid holidays per year, use of the college's many recreational facilities, and free parking. Employees also enjoy access to many services, including the college library, the Campus Center, and the college’s campus store.
For a more detailed description of benefits available to Ithaca College employees, visit ithaca.edu/hr/benefits.
About the Area
Nestled in the heart of New York State’s Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the vibrant city center. Home to several parks and surrounded by more than 150 waterfalls, Ithaca is an outdoor lover’s paradise. And with more restaurants per capita than New York City, it’s also a food lover’s dream. Activity thrives downtown, where live music, independent cinema, and artistic performances can be found almost any night of the week. Whether you’re looking for natural beauty or urban sophistication, Ithaca has something for everyone.
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