Job Title: Part-Time Program Assistant I, Continuing Education (Gibson Education Center)
Location: Wolfson Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 994899
Job Details

Job Family

STAFF - Support Staff

Grade

C1

Salary

$10.25 - Base Rate

Department

Continuing Education and Professional Dev.

Reports To

Program Manager

Closing Date

Posted On An Ongoing Basis

FLSA Status

Non-Exempt

First Review Date

April 4, 2016

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The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.

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• Receives, screens, and directs phone calls from the general public
• Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions
• Creates letters of completion and attendance
• Assists instructors with drops and adds
• Prepares packages, for pre and post-testing, as needed
• Monitors student attendance
• Provides class rolls and grade rolls to instructors and alerting them to problems
• Performs other duties as assigned

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• High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Thorough knowledge of Continuing Education departments, policies, and class offerings
• Familiarity with College organization and policies
• Possess excellent telephone and customer service skills
• Ability to follow instructions and work with minimal supervision
• Possess excellent interpersonal and communication skills
• Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department
• Ability to work a flexible schedule to include evening and weekend assignments
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

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