Clinical Program Manager - Sylvester Plantation

Job description

Job location: Plantation, FL

Employment Type: Full-time
Posted data: 2019-04-01
Req: R100029539
Current Employees:
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Where Excellence Meets Purpose

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful purpose to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value.  Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The University has been named on Forbes's Best Employers list for two consecutive years, and is the only university in Florida to receive this honor.

The Clinical Program Manager provides administrative assistance in the support of various clinical programs. An employee in this position supports their supervisor with researching and resolving patients’, physicians’, and staff’s concerns, preparing reports, processing information requests, and preparing clinical documentations. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures.

CORE JOB FUNCTIONS                                                                                                          

Supervises, directs, and coordinates, through subordinate supervisors, assignments for program operations.Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow. Supervises clinical operation and quality assurance procedures.Implements projects and procedures to ensure program performance is exceeding expectations. Triages requests for patient appointments with appropriate staff. Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities. Performs assessment of needs within the organization and develops clinical programs to meet those needs.Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes. Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.Establishes and continuously assesses the effectiveness of the internal controls within the unit

and compliance with University policies and procedures. Ensures employees are trained on

controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         


Bachelor’s degree in relevant field

Certification and Licensing:



Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes:

  • Knowledge of business and management principles
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:





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Job No:
Posted: 2/4/2019
Application Due: 7/18/2019
Work Type: