Associate Vice Chancellor, Student Affairs and Enrollment Management

Job Title: Associate Vice Chancellor, Student Affairs & Enrollment Management
Job ID: 1013751
Location: Downtown Long Beach
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code 3300
Job Grade Range A

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Student Affairs & Enrollment Management. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.

Position Information

The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Student Affairs and Enrollment Management to provide leadership, advice, analysis and reporting, strategies and solutions to executive vice chancellor, chancellor, CSU Board of Trustees, and campus leaders, regarding student affairs, enrollment management, legislative, legal and management issues and initiatives in the 23-campus CSU system.

The incumbent ensures compliance with systemwide academic policy, state and federal laws related to higher education, and the university mission and is a highly effective internal and external ambassador for the CSU's commitments to access, affordability, student success and academic excellence. As needed, considers issues, poses strategic responses, and drafts related letters, memoranda, policies and reports to be issued under signatures of executive vice chancellor, chancellor, and CSU Board of Trustees members. The incumbent will reshape scripts for the Board of Trustees and revise presentations for Division focus.

The Associate Vice Chancellor, Student Affairs and Enrollment Management provides leadership and coordinates support and services to CSU's twenty-three campuses in the areas of admission, athletics, California State Student Association, (CSSA), enrollment management, financial aid, the educational opportunity programs, former foster youth services, residency appeals, services for students with disabilities, student services, student health, student mental health and student well-being and basic needs. The incumbent works closely with campus leaders to increase access, and provide appropriate student programs that support the ability of students to succeed in and outside of classroom, all of which contribute to student success and degree completion. The incumbent represents the CSU to the Legislature, Department of Finance, Legislative Analyst's Office, and other educational leadership bodies. The incumbent provides advice to the Chancellor, Executive Vice Chancellor, Academic and Student Affairs, campus presidents, provosts, and other leadership, and to the offices in Academic and Student Affairs and other Chancellor's Office divisions and offices.


Under the general direction of the Executive Vice Chancellor, Academic & Student Affairs, the Associate Vice Chancellor, Student Affairs & Enrollment Management will:
-Address division matters in the absence of the EVC and Chief of Staff;
-Serve as a senior liaison to the Academic Affairs Council, Student Affairs Council, Academic Senate CSU committees and the Admission Advisory Council;
-Provide leadership, motivation, and support to program staff to help them meet their performance objectives;
-Oversee the systemwide California residency appeals process;
-Manage academic outreach, admission, enrollment management, financial aid, transfer, student health, students with disabilities, remediation and other student service programs;
-Play a central role in developing system positions on proposed legislation dealing with matters directly related to academic and student affairs;
-Identify, develop and implement appropriate programs designed to meet legislative, Trustee, and Chancellor policy and programmatic goals;
-Work closely with campus presidents, provosts, and vice presidents for student affairs to resolve difficult campus situations;
-Work with provosts and vice presidents for student affairs on issues critical to student development, enrollment and academic quality;
-Work with provosts and vice presidents for student affairs to implement system initiatives to improve retention, degree completion and student success, particularly for historically underserved student populations;
-Support student affairs and enrollment managers and staff in exploring and embracing emerging and innovative services and programs;
-Support student affairs and enrollment managers and staff in assessing services and programs;
-Strengthen student affairs and enrollment managers and staff understanding of the critical relationship between curriculum and academic support and how to integrate both within the learning environment;
-Write agenda items and prepare presentations for the CSU Board of Trustees meetings; present the information and answer questions from the governor, lieutenant governor, trustees, academic senators and the public;
-Identify administrative impediments to student success and degree completion and provide
recommendations for policy changes;
-Explain CSU policies and programs to external audiences such as legislators, governmental staffers, state agencies, high school and community college counselors, and other constituent groups;
-Develop, implement, monitor and evaluate system admission and enrollment management policies, practices and services leading to retention and completion on behalf of the Board of Trustees and the Chancellor;
-Develop, implement, and monitor compliance with relevant student affairs and enrollment policies and procedures;
-Respond to emerging issues related to enrollment, student wellbeing, financial aid and undergraduate student transfer;
-Review and approve campus enrollment management and admission impaction requests;
-Assume leadership in the development, enhancement and maintenance of student administrative and information systems and technology to improve student success;
-Manage relationships with vendors supporting systemwide contracts for technology supporting student success;
Lead the Student Information Systems and Services (SISS) committee and serve on the Advisory Council or Enterprise Systems (ACES) to provide strategic direction on technology;
-Oversee analyses of state and federal legislation relating to student programs, including analysis of the impact on the CSU;
-Coordinate strategic planning and resource allocation related to enrollment and technology supporting student success with leadership in the division of Business and Finance;
-Monitor campus compliance with relevant sections of California Education Code, Title 5
Administrative Code and CSU policies;
-Engage in interviews with journalists, maintaining integrity while delivering strategic messaging and providing the information necessary to advance the appropriate narrative;
-Serve as a liaison to the Office of Advocacy and State Relations on education-related legislation that impacts the CSU;
-Work with the California State Student Association (CSSA) staff and board;
-Work with the Academic Senate of CSU, including engagement with committees as requested;
-Exercise judgment in handling difficult campus situations;
-Develop and assist in the presentation of agenda items to Board of Trustees;
-Oversee the preparation of system responses to reports and studies mandated by the legislature, Department of Finance, the Legislative Analyst Office and other entities;
-Coordinate management response to Trustee audit recommendations;
-Provide oversight for on boarding, retention and professional development of senior student affairs and enrollment management leaders;
-Represent CSU, as appropriate, on statewide advisory boards and committees;
-Supervise and manage staff as assigned;
-Prepare reports and deliver presentations as needed; and
-Perform other duties as assigned.


This position requires:
-Earned postbaccalaureate degree from an accredited university; terminal degree highly preferred;
-Ten years of administrative leadership in student affairs, student development, enrollment management or a related area in a college, university or educational setting, including policy development and program management; and
-Demonstrated experience in interacting effectively with members of the educational community from diverse backgrounds;
-Demonstrated record of ability to communicate effectively both orally in and writing;
-Demonstrated experience in successful negotiation resulting in consensus among disparate internal and external groups with differing views;
-Demonstrated familiarity with the dynamics of academic-decision making;
-Ability to synthesize information effectively and quickly;
-Ability to formulate, analyze, and advocate effective policy;
-Ability to represent the system regarding complex and important issues;
-Ability to multitask and work easily with ambiguity and shifting priorities;
-Ability to assimilate information quickly, arrive at conclusions and accurately represent a position.
-Advanced knowledge of the organizational environment of higher education and large complex universities to understand organizational priorities, issues, motivations and constraints;
-Demonstrated expertise with national, regional and campus-based student affairs and enrollment management matters;
-Extensive knowledge of emerging research and practice in student success and the higher education environment;
-Advanced knowledge of the legal constraints and opportunities for higher education in the State of California and through Federal programs and regulations;
-Experience in managing comprehensive, centralized enrollment systems for a complex university system;
-Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve;
-Advanced knowledge of organizational processes, protocols and procedures.
-Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with the mission;
-Excellent consulting, relationship building, and strategic thinking skills;
-Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues;
-Ability to determine the most salient issues in a discussion of student policies and to imagine and evaluate alternative courses of action;
-Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU;
-Understanding of the dynamics of a public multi-campus university system;
-Skill in working in and with academic governance in a complex multi-campus system;
-Ability to develop and convey CSU positions on student affairs and enrollment issues;
-Ability to negotiate CSU positions with internal and external constituencies;
-Ability to deal with highly sensitive and controversial issues;
Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups;
-Ability to attend to details, manage multiple responsibilities, organize and prioritize, work collaboratively, tolerate ambiguity, and exhibit integrity in the furtherance of the university mission.

Application Period

Priority consideration will be given to candidates who apply by Friday, March 15, 2019. Applications will be accepted until the job posting is removed.

CANDIDATE NOMINATIONS: The CSU Office of the Chancellor welcomes nominations. If you would like to nominate an individual you believe is highly qualified for the position, please send an email to [email protected] and include the name, phone number and email address of the individual you are nominating. In the subject header of the email, please provide the "Job ID # and job title" of the open position.

How To Apply

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Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

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