About Oakton Community College :

For over 40 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.

We offer:

Continuing education
Great benefits
Paid winter break
FRIDAYS OFF during the summe

Job Description:

Basic Function and Responsibility:

Under the direction of the Vice President for Administrative Affairs and Director of Business Services, this position manages the day-to-day operations of the Auxiliary Services Division.

• Manages and directs the Bookstore, Print/Copy Center, Food & Vending Services, and Receiving/Shipping Departments.
  
• Advances Auxiliary Services Division goals and objectives through strategic project management, customer surveys and educational campaigns, and representation of Auxiliary Services internally and externally.
  
• Establishes and administers budgets, policies, and procedures for the Auxiliary Services Division to ensure its efficient and cost effective operations.
  
• Supervises and directs the Auxiliary Services Division supervisors and staff in their operation and management of the Auxiliary Services departments.
  
• Provides leadership to Auxiliary Services committees in developing strategies and operational plans to better serve Auxiliary Services Division customer groups.
  
• Conducts research on best practices to identify gaps and develop recommendations for change.
  
• Advocates for innovative and creative approaches to better serve the customer as well as improving business processes.
  
• Provides management oversight and direction to supervisors in bookstore, print/copy center and receiving/shipping departments to prioritize, coordinate, and manage projects.

Essential Duties and Responsibilities:

• Plans, organizes, monitors and manages the day-to-day processes and operations of Auxiliary Services departments.
  
• Manages and directs activities, including coordinating, implementing, administering, and evaluating projects and services in Auxiliary Services departments.
  
• Reviews, evaluates, and recommends improvements, and modifications to Auxiliary Services department processes, procedures, work flow, and/or standards, ensuring alignment with College mission, values, goals and objectives and compliance with local, state, and federal laws and regulations.
  
• Establishes, monitors, and administers operational policies, procedures, and processes in support of Auxiliary Services departments, including compliance with approved policies, procedures, and processes.
  
• Supervises supervisors and staff in Auxiliary Services departments including effectively recommending hiring, training, evaluating, disciplining, and dismissing Auxiliary Services personnel.
  
• Develops, prepares, and administers, Auxiliary Services department budgets, approves expenditures, reviews financial statements, manages financial operations, and implements and allocates resources following budget approval.
  
• Manages and oversees the installation, configuration, maintenance, and repair of technology and equipment in Auxiliary Services departments.
  
• Participates in or on a variety of meetings, committees, and/or other related groups to communicate information regarding programs, information resources, services, and/or other pertinent information as appropriate.
  
• Cultivates and manages relationships with key stakeholders.
  
• Serves as a liaison to internal departments within the College, consumers, the general public, and/or outside agencies, contractors and vendors to respond to inquiries and provide information on available resources and services.
  
• Perform other duties and responsibilities as assigned and directed by the Vice President of Administrative Affairs and Director of Business Services.

Additional Departmental Oversight Responsibilities:

Bookstore

Auxiliary Services Manager will also be responsible for:

• Monitoring the fiscal integrity of bookstore operations, including accounts payables and receivables, approving invoices, reviewing financial records and monitoring proper cash handling procedures.
  
• Overseeing the procurement of bookstore materials that meet the needs of the College community. Researching and addressing textbook affordability issues for the College.

Food & Vending Services

Auxiliary Services Manager will also be responsible for:

• Working with contractors for Food and Vending Services to design and implement food services for special events and catered functions.

Print/Copy Center

Auxiliary Services Manager will also be responsible for:

• Monitoring the fiscal integrity of the department, including analyzing revenue versus expenses, and evaluating the competitiveness of pricing models, overseeing chargebacks from proprietary systems for print projects and fleet copiers, and/or performing other related activities.
  
• Researching and recommending contracts or purchases for equipment upgrades and additions.

Requirements:

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Business Administration or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis.
  
• Five years progressively responsible, professional experience related to area of assignment, including minimum two years of supervisory experience.

KNOWLEDGE AND SKILLS

• Supervisory principles;
• Budgeting, financial and business management principles and practices;
• Project management principles and practices;
• Community college operations and administration principles and practices;
• Policy and procedure development and implementation practices;
• Inventory management principles and practices; and
• Applicable Federal, State, and local laws, rules, regulations, codes and/or statutes.

Demonstrated Skills in:

• Supervising subordinate staff;
• Coordinating activities with other internal departments and/or external agencies and vendors;
• Achieving and/or exceeding financial management goals within the retail business sector;
• Developing and monitoring budgets;
• Managing projects;
• Preparing a variety of reports related to operational activities, including statistical analysis;
• Managing, marketing and promoting programs in an entrepreneurial environment;
• Monitoring compliance with applicable policies, procedures, rules, and regulations;
• Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
• Utilizing computer technology for communication, data gathering and reporting activities; and
• Communicating effectively through oral and written mediums.

Additional Information:

HOURS: Monday - Friday 8:15 am - 5:00 pm

SALARY: $71,090

Application Instructions:

For further details, visit our website at www.oakton.edu and select the Employment link to view Employment Opportunities.

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application. One (1) of the references must be your most recent, direct supervisor.

Oakton Community College is an equal opportunity, affirmative action institution, committed to employing competent, qualified individuals. Oakton Community College does not discriminate on the basis of race, color, creed, religion, national origin, disability, age, marital status, military status, socioeconomic status, sex or gender, gender identity, or sexual orientation in admission to and participation in its educational programs, college activities and services, or in its employment practices.

Posted positions may be removed from the Oakton website without notice when it is determined that no additional applicants are required.

URL: www.oakton.edu