Interim Director, Student Success and Support Program

Job description

Position Details

Classification Information

Classification Title Director, Student Success and Support Program Position Information

Job Title Interim Director, Student Success and Support Program Position Number SIM974 Location North Orange Continuing Education - Wilshire Campus Department Counseling/Student Success and Support Program Percentage of Employment 100% Months of Employment Temporary One-Year Term Work Schedule Monday – Friday, 8:00 am – 5:00 pm (However, some flexibility such as evenings and weekends will be required to meet the needs of the department.) About Us:

Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students’ educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 80,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California’s premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education.

What We Offer: Primary Purpose

Under the direction of a college Vice President, North Orange Continuing Education Provost, or designee, this position is responsible for performing a variety of administrative and supervisory duties related to the functions and activities of the college or the North Orange Continuing Education Student Success and Support Program.

Essential Functions

Examples of essential functions are interpreted as being descriptive and not restrictive in nature.

Job Description

Provides leadership in the administration of the college or North Orange Continuing Education Student Success and Support Programs, including resource development and personnel management, in accordance with laws, regulations, District policy and collective bargaining agreements.

Formulates and develops program plans, goals and objectives, including staffing, facilities, curriculum and educational philosophy; assures consistency of plans with other college, North Orange Continuing Education, and/or District plans.

Plans and coordinates course offerings; develops and prepares instructor schedules and room assignments; visits program sites and classrooms to monitor and evaluate program effectiveness; assists in the preparation of the catalogue, class schedules, and other public information materials for assigned programs.

Supervises the planning, development and recommendation of new courses; reviews standing courses and recommends deletion of courses no longer appropriate to the curriculum; maintains current course outlines to accurately reflect the instruction program.

Develops and prepares the annual preliminary budgets for assigned programs; monitors and controls budget expenditures; directs the preparation and maintenance of detailed and comprehensive reports, records and files regarding programs, operations, and activities.

Administer and direct various phases and operations of the matriculation process including educational planning, assessment, orientation, advisement and follow-up; evaluate the effectiveness of matriculation to improve or facilitate procedures.

Directs the preparation and maintenance of detailed and comprehensive records, reports and files related to program personnel, facilities and activities; ensures the collection, recording and reporting of required student enrollment data.

Conducts outreach activities and serves as a liaison with community agencies to promote program enrollment and effectiveness.

Develop and prepare publications relating to counseling, Student Success and Support Program, and other assigned student development services; prepare and maintain relevant sections of the class schedule.

Maintains communication with District, college, and North Orange Continuing Education administrators, faculty members and classified staff to resolve conflicts and issues, exchange information and coordinate program activities.

Trains, supervises, evaluates and directs the work of personnel as assigned; participates in selection and hiring processes.

Plans, organizes and arranges appropriate staff development programs and activities for faculty and staff; provides orientation for new employees.

Organizes, attends, or chairs a variety of administrative and staff meetings as required; serves on committees and special projects as assigned; coordinates programs and services as appropriate with other District, college, and North Orange Continuing Education personnel.

Maintains current knowledge of instructional methods and new technologies pertinent to assigned programs; learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized, and timely manner.

Sensitivity to and understanding of the disabilities and diverse academic, socioeconomic, cultural, and ethnic backgrounds of students.

Performs related duties as assigned.

Working Relationships

The Director, Student Success and Support Program maintains frequent contact with District, college and North Orange Continuing Education administration, faculty and staff.

Knowledge, Skills and Abilities

Knowledge of District organization, operations, policies and objectives

Knowledge of state education code and requirements, including Title 5

Knowledge of research project policies, procedures and practices, including data collection and analysis

Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary

Knowledge of record keeping procedures

Knowledge of budget preparation and maintenance

Knowledge of appropriate software and databases

Ability to interpret, apply and explain rules, regulations, policies and procedures

Ability to assess, analyze, implement and evaluate research project activities

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate efficiently both orally and in writing

Ability to supervise, train and provide work direction to others

Ability to establish and maintain effective working relationships with others

Special Requirements

This position requires a valid driver’s license. Incumbent may be required to travel off site for business reasons. All employees driving personal, leased, or district-owned vehicles for District related activities must certify possession of a valid Driver’s License. Employees must certify that personal vehicles are covered by automobile insurance as required by California law. (Board Policy 6360, Section 4.0)

The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions.

Minimum Qualifications

Possession of a master’s degree from a regionally accredited institution and at least one year of formal training, internship or leadership experience reasonably related to the assignment.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Desirable Qualifications

Possession of a master’s degree in counseling, education, psychology or related field

Management experience in post-secondary education

Experience with counseling/matriculation educational program development and administration

Teaching and/or counseling experience, preferably at the community college level

Working Conditions

Office environment; subject to constant interruptions and frequent interaction with others; sitting for long periods at a time (up to 2-3 hours); may require off-site duties and activities.

Salary Range $112,232 - $142,009 Annually Posting Detail Information

Posting Number 201567P Open Date 01/17/2019 Close Date 02/01/2019 Special Instructions Summary

This is a temporary position subject to change in dates of employment and eligible to limited employee benefits.

Applicants must complete the driver’s license section of the application. If not completed, the application will be deemed incomplete and will not be considered.

The minimum required number of references for this position is three (3).

Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: official transcripts and verification of experience prior to the first duty day, identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview. At the time of the interview a written exercise and/or an oral presentation related to the assignment may be required. Subsequent to the interviews, the screening committee will select candidates for final consideration. A second interview will be required of candidates selected as finalists.

NOCCCD offers reimbursement for candidate travel expenses. Visit to view the administrative procedures – AP 7120-10.

Evaluations of foreign degrees and/or course work are required. See our website at for information regarding evaluation of foreign degrees.

If you would like to add additional transcripts not required by the position, you may upload them to the “Additional Transcripts” link when completing your application.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Master's degree or higher from a regionally accredited institution?
    • Yes
    • No
  2. * Do you have at least one year of formal training, internship, or leadership experience reasonably related to the position?
    • Yes
    • No
  3. * This position requires a valid driver's license. Did you fill out the driver's license portion of the application?
    • Yes
    • No, I do not have a valid driver's license.
  4. * Describe your experience, training, and/or education which demonstrates your understanding and sensitivity to diversity.

    (Open Ended Question)

  5. * How did you hear about this employment opportunity?
    • CalJobs
    • CCC Registry
    • Cypress College
    • Employee Referral
    • Fullerton College
    • Human Resources
    • Indeed
    • Monster
    • NOCCCD Website
    • OC Register
    • North Orange Continuing Education
    • Other (list below)
  6. Other, please specify.

    (Open Ended Question)

Documents Needed to Apply Required Documents
  1. Cover Letter
  2. Resume
  3. Transcripts with degree posted (may be unofficial)
Optional Documents
  1. Additional transcripts with degree posted (may be unofficial)
  2. NACES Evaluation of Foreign Degree




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Job No:
Posted: 1/23/2019
Application Due: 2/1/2019
Work Type: