Operations Assistant

Job description

Requisition Information

Position Information

Posted with Limited Access No Limited Access Period Ending Date Title Operations Assistant Posting Number S01177 Full-Time/Part-Time Temporary Typical Hours Per Week 10-20 Regular, Temporary or Term Temporary If temporary or term, enter anticipated end date 08/09/2019 Benefits Eligible? No Hourly/Salaried Hourly Band/Level OP2 Hiring Minimum $16.14 Department GSTILE-LPP Location Monterey, CA Campus Hire contingent upon successful completion of the following post-offer screening Criminal Background Check Position Summary

Position Summary

The SILP Operations Assistant works closely with the program’s Associate Director and other Language & Professional Programs staff to manage operational processes for SILP. This person serves as a key link between the program administration and student body and therefore needs to demonstrate a passion for working with people and for cultivating excitement about language learning. The position requires approximately 15 hours of work per week from January to May and approximately 20 hours of work per week from June to August. More information about SILP can be found at http://go.miis.edu/silp.


Essential Functions

Before summer session (January to May):
•Manage the program’s social media presence for admitted students
•Respond to admitted student inquiries about housing, payments, and other concerns
•Update program documents (e.g., orientation materials, student handbook)
•Assist in ordering materials for the program
•Coordinate logistics for program events
•Help design new program events
•Assist the Marketing and Admissions Manager with student application process

During summer session (June to August):
•Coordinate all logistics for program events like the orientation, trivia nights, career workshops with CIA and CACS, and closing ceremony
•Stimulate interest in program events
•Write a report detailing successes and challenges in role, in addition to workflow recommendations

General Responsibilities

•Occasionally respond to general inquiries
•Assist the Associate Director, Marketing and Admissions Manager, and Operations Manager with any projects that arise



•B.A. or M.A. in language teaching, international education management, or a related field preferred

Knowledge, Skills and Abilities

•Demonstrated record of coordinating projects and/or programs with extensive logistical demands
•Excellent writing and communication skills
•Capacity to prioritize and organize work requests and projects, often under pressure
•Attention to detail and record keeping skills
•Skilled command of English grammar and spelling
•Experience working with social media platforms
•Advanced computer skills to include word processing, email and database management (Word, PowerPoint, Excel, G Suite like Sheets and Docs)
•Ability to use common office equipment such as telephones, printer, and copier


•Demonstrated interest in working with language students
•Demonstrated commitment to working with the program through August 2019
•Experience working on an administrative team preferred
•Experience working with people of diverse cultural and linguistic backgrounds preferred

Physical Demands

The Middlebury Institute maintains a smoke-free/drug-free workplace. This job requires ability to sit for extended periods of time, ability to handle lightweight parcels and supplies, and dexterity for repetitive action such as keyboarding, writing.

Posting Information

Close Date Open Until Filled No Special Instructions to Applicants Recommendations

Some postings require contact information for reference providers for confidential letters of recommendation.

Recommendation Letter Requirements Supplemental Questions for Posting

Required fields are indicated with an asterisk (*).

Applicant Document Required Documents
  1. Resume/C V
  2. Cover Letter
Optional Documents




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    Job No:
    Posted: 1/23/2019
    Application Due: 2/5/2019
    Work Type: