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FINANCIAL AID ASSISTANT - SUBSTITUTE ASSIGNMENT

Employer
Grossmont-Cuyamaca Community College District
Location
92020

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Community College

Job Details



FINANCIAL AID ASSISTANT - SUBSTITUTE ASSIGNMENT




GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT DISTRICT EMPLOYMENT SERVICES

The following position is available as an out-of-class assignment for Grossmont Cuyamaca Community College District, Payroll Department. The assignment is for approximately four (4) months or until the hire of a full-time permanent employee.

The assignment will primarily assist in these tasks:
  • Serve as one of the main front line customer service representatives to ensure adequate office coverage is available to service students
  • Process financial aid application forms and records using the financial aid and imaging systems to enter, update and retrieve data
  • Provide students with technical assistance and answer questions regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications
  • Assist in financial aid outreach including assisting students at the financial aid workshops

    Interested applicants should submit a current resume and cover letter ASAP. Your cover letter should clearly state your qualifications and experience for this position.

    Submissions will be reviewed on a daily basis. Qualified candidates will be contacted to schedule an interview.
    Please send your resume and cover letter to both shirley.hughes@gcccd.edu and ray.reyes@gcccd.edu with the subject line of: Temporary FA Assistant Position
    Open until filled.

    SALARY CL-25, Step A: $3,033 per month
    START DATE Desired start date is as soon as possible
    STATUS/ASSIGNMENT Temporary/Approximately four (4) months
    SCHEDULE/HOURS Monday-Thursday 8:00 a.m. to 5:00 p.m.; Friday 8:00 am - 4:30 pm


    EDUCATION:
    Graduation from high school or equivalent.

    EXPERIENCE:
    Increasingly responsible clerical experience, preferably including experience involving financial aid activities, procedures, public contact and clerical duties. Personal computer experience in entering and retrieving data in an efficient and effective manner.

    Applicants who are protected under the Americans with Disabilities Act due to a disability and require accommodations for completing the application process please notify the District Human Resources Department, 619-668-1735.

    Complete Job Description

    GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT

    CLASS TITLE: FINANCIAL AID ASSISTANT RANGE 25

    SUMMARY:
    Under the direction of an assigned supervisor, perform specialized clerical duties and provide technical assistance in support of financial aid programs and services.

    ESSENTIAL FUNCTIONS:

    Provide technical assistance and information to students regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.
    Evaluate and compare financial aid application with verification documents submitted by the student; determine if documentation is accurate and substantial for file processing; perform initial review of files and clear income, dependency and citizenship discrepancies prior to advisor review. Request supporting documentation required to determine financial need.

    Provide assistance and information to students regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

    Operate and troubleshoot scanner hardware and software. Scan and link financial aid documents to student's identification number for future file review.

    Process financial aid applications and forms; type and mail student loan applications, review records for changes in status; request transcripts, records and other information as needed to assure complete and accurate documentation.

    Operate a personal computer to obtain, verify or update financial aid information and records; input a variety of information and data to maintain records and files; generate letters and reports.

    Develop and maintain the financial aid application database; code and enter data from forms and records; operate back-up systems and generate reports.

    Answer telephones and provide information and assistance; explain departmental policies, procedures and functions according to established guidelines; respond to requests for information from district officials, faculty, students and other institutions.

    Read, interpret, apply and explain a variety of rules, regulations, policies and procedures related to student financial aid programs; evaluate dependency and citizenship status and request appropriate documentation.

    Type and mail student loan applications; dispense loan checks as required.

    Establish and maintain a variety of files and records; maintain confidentiality of information and records.

    Perform a variety of clerical duties in support of assigned functions; receive, sort and route mail; order and maintain supplies and materials; mail applications, forms and letters.

    SECONDARY FUNCTIONS:

    Coordinate communication and activities with other district departments and personnel, educational institutions, governmental and private agencies, and the public. Conduct presentations to educate students and parents on financial aid eligibility; participate in college fairs.

    Assist in determining student need and eligibility as assigned.

    Train and provide work direction to hourly and student workers as assigned.

    Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations.

    Maintain currency of qualifications for area of assignment. Perform related duties as assigned.

    KNOWLEDGE AND ABILITIES:

    KNOWLEDGE OF:
    Modern office practices, procedures and equipment, including telephone techniques and etiquette. Correct English usage, grammar, spelling, punctuation and vocabulary.

    ABILITY TO:
    Perform specialized clerical and technical duties in a financial aid office.
    Learn to interpret and explain laws, rules, regulations and policies regarding financial aid programs. Work effectively with students with special needs.
    Operate a personal computer, including various software packages, used in assigned area to enter and retrieve data in an efficient and effective manner consistent with requirements of the position. Operate other standard office equipment (e.g., calculator, copier, etc.)
    Prepare and maintain financial and statistical records and reports; make mathematical calculations. Communicate effectively both orally and in writing.
    Work independently with little direction; plan and organize work to meet schedules and time lines. Understand and follow oral and written directions.
    Establish and maintain cooperative and effective working relationships with others. Analyze situations accurately and adopt an effective course of action.
    Evaluate complex data and apply pertinent rules and regulations.
    Train and provide work direction to others.

    EDUCATION:
    Graduation from high school or equivalent.

    EXPERIENCE:
    Increasingly responsible clerical experience, preferably including experience involving financial aid activities, procedures, public contact and clerical duties. Personal computer experience in entering and retrieving data in an efficient and effective manner.
    WORKING CONDITIONS:
    College financial aid office environment.


    To apply, visit http://shirley.hughes@gcccd.edu.

    The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

    The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

    The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.






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  • Organization

    Working at Grossmont-Cuyamaca Community College District

    The mission of the Grossmont-Cuyamaca Community College District is to provide educational leadership through learning opportunities that anticipate, prepare for, and meet the future challenges of a complex democracy and a global society.

    The Grossmont-Cuyamaca Community College District realizes that staff diversity in the academic environment fosters cultural awareness, mutual understanding and respect, harmony and creativity, while providing suitable role models for all students.

    Both Grossmont and Cuyamaca College are comprehensive academic institutions located in El Cajon, a city in eastern San Diego County. Both are close to beaches, mountains, the desert, and varied cultural and recreational attractions.

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