Student Registration Assistant
Position: Student Registration Assistant Location: Wheaton, IL Job Id: 293 # of Openings: 1 STUDENT REGISTRATION ASSISTANT THIS JOB IS A PART TIME POSITION - 29 HOURS PER WEEK, 9 MONTHS PER YEAR HoneyRock Job Description Responsibilities:This position is responsible to the Residential Camp Program Manager to fulfill the mission, vision, and commitments of HoneyRock by assisting with processing all undergraduate and graduate student applications on the Wheaton campus and assisting with the administration of the HoneyRock office in Wheaton, IL. Student program registrations/applications this position will facilitate include: Vanguard, Wheaton Passage, Leadership Certificate, Wheaton in the Northwoods, Outdoor and Adventure Leadership Graduate Program, seasonal employment applications, internship applications, adventure trips, retreats, and other HoneyRock-based student events. This is a permanent, part-time position located in Wheaton, IL from late August through early May (25/9). Functions:
- Student Registration Processer: Coordinate all student registration and application processes during the school year. Perform all duties including registration, billing, receivables, data entry, communication to provide timely and quality customer care and service. Manage Wheaton College student room and board billing (OAL, Vanguard) and ensure student entrance requirements are met.
- Southwoods Office Coordinator: Support Southwoods office operations. Perform constituent relations communication through phones, mailings, and follow-up procedures. Maintain a welcoming environment in the office for students, campers, and parents to come and interact with HoneyRock. Coordinate with HoneyRock staff on student and staff status, student account billing, housing, meals, special diets, health services and transportation to ensure customer needs are met.
- Process application files for new and returning students applying to HoneyRock Undergraduate Programs: Ensure the accuracy of applicant information in the Recruiter and Banner databases, through data entry and/or checking student-submitted application information. Maintain paper applicant files, track credentials, and check credentials to make sure they fulfill application requirements. Monitor the status of incomplete application files. Regularly check for completed applications, and prepare completed files for evaluation by appropriate Program Manager.
- Communicate with applicants, parents, guidance counselors, admissions counselors, and other Wheaton offices: Acknowledge receipt of applications and confirmation deposits, and send regular emails to incomplete applicants regarding any missing credentials or requirements. Respond to applicants’ and guidance counselors’ administrative questions via phone and email. Clarify application policies for admissions counselors and answer questions about applicant files. Communicate with other campus departments regarding applicants as necessary.
- Assist hiring managers with application screening process as needed: At decision times, ensure all completed applications are included in the decision process. Update manager on cancelled or closed applicant files.
- Process admitted student responses, by tracking enrollment confirmations and cancellations: Update applicant’s Banner and Recruiter records to reflect current status and most recent student/parent information. Deposit checks and prepare a deposit report for Student Accounts. Complete employment paperwork when appropriate.
- Transportation Coordination: Work with transportation staff at HoneyRock to coordinate bus logistics for student transportation to HoneyRock. Assist with camper check-ins during the summer if available (2 hours on five Mondays over the summer).
- Resource: Perform other duties as assigned, including student recruitment efforts on campus.
- Bachelor’s degree preferred.
- HoneyRock experience desired.
- Computer skills, and a willingness to learn Recruiter CRM and the Banner database system.
- Highly organized, with high attention to detail.
- Typing speed and accuracy.
- Strong interpersonal and communication skills, spoken and written.
- Ability to work independently or as part of a team.
- Proficiency in Microsoft Office, particularly Word, Access, and Excel.