ADMINISTRATIVE ASSISTANT II
Position Summary: The CAPS Administrative Assistant schedules client appointments, greets and assists clients, manages telephone calls, enters patient and other critical data, verifies charges, and performs other clerical functions in the area of check-out in CAPS. Works closely and collaborates with clinicians, case managers, and the administrative support team to assist with scheduling clients and reconciling clinician's schedules. This position requires you to remain calm and diplomatic in stressful situations and communicate effectively with distressed students, students' parents and families, and faculty/staff. Reports to and is directly supervised by the Office Coordinator in the Counseling and Psychiatric Services Department.
Responsibilities: Provides customer service to clients/patients, parents and faculty and staff of UGA. Responsible for answering multiline phone and greeting customers that come into department. Responsible for scheduling students from the "CAPS Disposition Team" as directed by the CAPS Office Coordinator or the CAPS Associate Director for Clinical Services.
Qualifications: Depending on departmental requirements, high school diploma or equivalent OR two years of relevant experience OR Associate's Degree may be required.
About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
Full time/Part time: Full Time
EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.