Assistant Director of Graduate Admissions - Professional Services Specialist 2

Job description


                       PROFESSIONAL SERVICES SPECIALIST II                       


JOB SUMMARY: Under the coordination of the Associate Director of Admissions, the Assistant Director plays a key role in the improvement and maintenance of application services, as well as recruitment initiatives, necessary to meet University enrollment goals.  The Assistant Director is responsible for independently performing basic professional functions of unusual difficulty, sensitivity and/or complexity; for functioning as an accomplished professional within the context of established policies, procedures, precedents and guidelines with minimal supervision and direction; does related work as required.

RESPONSIBILITIES: Assures coordination of recruitment and admission activities between University Admissions and the individual college’s graduate programs by acting as a liaison between University Admissions and the colleges, establishing and maintaining effective communication channels, identifying and addressing problems, coordinating the roles of the colleges in the recruitment and admission process, and assuring effective communication of policies, procedures, and requirements. Provides faculty with training on policies and technology necessary to review applicant files. Ensures the constant flow of graduate application review by monitoring the status of applicant files and maintaining constant communication with faculty reviewers. Manages prospective student inquiries, including monitoring general email account and ensuring new prospects are entered into the CRM system. Assists with developing and implementing communication campaigns for prospects, applicants and admitted students. Advises potential students on admission requirements, policies and procedures. Works with graduate program directors to ensure application requirements and deadlines are up to date on application, web and print materials. Collaborates with Associate Director and faculty to organize and attend day, evening and online recruitment events, both on and off campus. Coordinates activities with other staff or organizations that relate to or impact on assigned responsibilities. Prepares clear, technically sound, accurate and informative reports containing findings, conclusions and recommendations. Prepares correspondence in the course of official duties. Maintains essential records and files. Assists the Associate Director in assessing the effectiveness of proposed publications. Runs and analyzes PeopleSoft and Hobson’s reports on an ad-hoc basis. Consults with supervisor concerning progress on assignments and how to resolve problems. Serves on special and/or standing committees of the University, as needed. Assumes responsibility for special projects as assigned 

REQUIREMENTS: A record of effective interpersonal communication, consensus-building, decision-making, and problem-solving skills. High degree of initiative and independent judgment.

EDUCATION: Master’s degree in a field related to the position.

EXPERIENCE: Minimum of three (3) years of professional experience in an institution of higher education required, admissions experience preferred.

REQUIRED:  Cover letter, resume, and contact information for three professional references.

PREFERRED: Ability to communicate verbally and in writing clearly and concisely. Ability to perform presentations for small and large groups of people. Ability to maintain confidentiality. Ability to take care of the customers’ needs while following institutional procedures. Ability to be organized and pay attention to the minute details of a project or task. Ability to maintain effective relationships with students, faculty, staff and members of the community. Ability to make decisions or take actions to solve a problem or reach a goal. Ability to be dependable and trustworthy. Ability to comprehend complex technical topics and specialized information. Ability to learn computer technology and university systems to access data, maintain records, generate reports, and communicate with others. Knowledge of basic math, office methods and procedures, interpersonal skills, understanding of English grammar and usage, business letter writing, spelling, punctuation, and vocabulary, telephone etiquette is required.

We offer a competitive Compensation and Benefits Package

New Jersey City University is an equal opportunity institution. Applications from women and underrepresented minorities are strongly encouraged.

Cut-Off Date for Filing Applications:  Monday, January 28, 2019




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Job No:
Posted: 1/14/2019
Application Due: 1/28/2019
Work Type: