Financial Aid Administrator - Default Aversion

Job description


Requisition Number

Job Title
Financial Aid Administrator - Default Aversion

Official Title
Financial Aid Administrator

Position Number

Financial Aid - 164860


Is this an internal posting only?

Work Schedule
Monday - Friday 8 am - 5 pm

Department Overview
The Student Financial Aid & Scholarships (SFAS) department is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, SFAS remains a vital contributor to UNT's enrollment success.

The Student Financial Aid & Scholarships (SFAS) department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Loan Team.

This is professional work providing immediate and comprehensive service to customers relative to Federal, State and Institutional regulatory requirements, awarding financial aid, calculating Federal need analysis eligibility, performing detailed technical duties, conducting financial aid presentations, maintaining professional knowledge, performing special projects and providing intensive educational loan program data.

Job Description
The Financial Aid Department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our team. Responsibilities of the position include, but are not limited to:

* Serve as team lead for default aversion, oversee student loan counseling sessions and monitor compliance with the plan to assure lowest possible default rates.
* Counseling and routing incoming inquiries regarding financial aid application processes, aid program availability, need analysis, verification requirements, satisfactory academic progress and ineligibility for aid.
* Assume accountability for and maintain knowledge of Federal, State and Institutional guidelines and regulations which include reading, interpreting, evaluating, training, and proposing recommendations for office operations.
* Assessing program eligibility for various financial aid programs, including federal need analysis eligibility.
* Determining and explaining formulas and calculations.
* Performing detailed technical duties primarily focused on student loan programs.
* Serve as a first point of contact for the department to other university personnel and outside entities related to student loans.
* Accessing, utilizing and updating information into the PeopleSoft system, ImageNow, NSLDS, COD, FAA Access and other associated software programs.
* Sending, retrieving and reviewing daily electronic loan transmissions, loan entrance/exit counseling reports, and other loan area specific tasks.
* Write and update procedural documentation.
* Participate in orientations and other events as needed to promote awareness of Financial Aid and Default Aversion.
* Design and create communications and Newsletters to borrowers.
* Serve as liaison between students/parents and other university personnel and related federal and state agencies.
* Perform other job-related duties as assigned.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications
The successful candidate will possess a Bachelor's Degree in related field and three years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

* Proficiency in Microsoft Office.
* In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate.
* Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment.
* Ability to effectively communicate.
* Develops and maintains effective working relationships.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Two years of experience within a Financial Aid Office.
* Customer service experience in multiple settings.
* The physical ability to sit at a computer for long periods of time.
* Strong problem-solving skills and ability to make decisions.
* Strong critical thinking skills.
* Skill in composing routine letters and preparing reports.
* Skill in recording and compiling material for reports.
* Skill with HTML to create communications and Newsletters.
* Excel and Data Analysis experience.
* Strong public speaking skills.
* Ability to communicate effectively with diverse populations verbally and in writing.
* Ability to work independently.

Special Instructions to Applicants
Applicants must submit a resume and cover letter with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate

Pay Basis

Job Type
Full-time Permanent

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Job No:
Posted: 1/12/2019
Application Due: 3/13/2019
Work Type: