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SENIOR ASSISTANT DIRECTOR, Enrollment, Financial Assistance

Boston University
BOSTON, United States
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Job Details

SENIOR ASSISTANT DIRECTOR, Enrollment, Financial Assistance

Tracking Code5279 Job Description

About the Role

Boston University Financial Assistance seeks a Senior Assistant Director. The Senior Assistant Director supervises a team of professionals to support the recruitment and retention efforts of the BU Financial Assistance undergraduate office, assists BU’s graduate aid office in administering aid program and manages all aspects of federal, state and private loan activities. This role supervises three professional staff members: one Assistant Director and two Financial Aid Counselors.

The Senior Assistant Director works closely with colleagues within the central financial aid office, as well the graduate and professional school's financial aid offices. This role also interacts with the Department of Education as it relates to student loans. This role reports to the Associate Director of Financial Assistance.

The Senior Assistant Director’s primary duties include:

  • Supervision and leadership;
  • Training staff;
  • Problem resolution, and;
  • Fund reconciliation and ensuring timely disbursement of funding and compliance with federal regulations and University policies.

About the Organization

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA’s mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit

Required Skills

A cover letter is required for consideration.

About the Candidate

A Bachelor’s degree is required for this position. We are seeking a candidate who:

  • Has at least three years of previous experience in a similar role;
  • Possesses strong analytical and organizational skills;
  • Is detail-oriented;
  • Is an effective problem solver and communicator, and;
  • Is able to work well in a fast-paced, team-oriented environment;

Prior supervisory experience is preferred, but not required for consideration.

Up to two days per week of remote work may be available for this role.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location BOSTON, United StatesPosition TypeFull-Time/Regular


The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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