Assistant Director of Student Awards

Job description

Assistant Director of Student Awards

Stanford University

Job Number:


Job Code: 7628
Grade: F

The Financial Aid Office strives to enable all admitted students to take advantage of the opportunities at Stanford through one of the most generous financial aid programs in the nation. We are a dynamic team of dedicated professionals committed to serving all students, both undergraduate and graduate, and their families. We maximize use of technology to provide funding, tools and information necessary to meet educational expenses for all students. We ensure that institutional, governmental and private funds are administered in compliance with the highest standards of fiscal responsibility.

The Financial Aid Office (FAO) seeks an Assistant Director of Student Awards who, as part of a team, will administer the University's financial aid programs for undergraduate and/or graduate students, their families and supporters, Stanford colleagues and the general public related to financial aid programs and policies. Counsel and communicate complex information to students and their families.

Your responsibilities include:

  • Analyzing applications and completing need analyses for a high volume of financial aid applications using a thorough understanding of both the philosophy and the detailed procedures of institutional and federal need analysis methodologies.
  • Reviewing detailed financial documents, including tax returns, for accuracy of reported financial information.
  • Applying professional judgment and knowledge of institutional and federal policies in determining the most appropriate and equitable decisions, reviewing appeals on changes in student or family financial condition.
  • Determining student awards based on computed financial need and other factors, adjusting budget and package based on special circumstances.
  • Communicating complex financial and other information to students and parents and possibly donors or other agencies in a clear, timely and professional manner, providing referral to other departments when necessary, and remaining available as a resource for future questions.
  • Corresponding with parents and students in writing and via email regarding revision requests.
  • Collaborating with university staff in other offices to resolve complex student issues.
  • Performing outreach functions in the local community; responding to requests for informational meetings.
  • Reviewing a wide variety of reports to identify changes or conflicting data in financial systems, making corrective adjustment to student data records when necessary and communicating changes.
  • Receiving and processing large volume of outside award checks, prepare deposits, reconciling fund accounts (e.g., outside awards clearing account, federal work study, Cal Grants, etc.).
  • Preparing reports and maintaining records on funding transactions, preparing extensive reports to appropriate agencies regarding fellowship disposition.
  • Evaluating student request for use of fellowship funds, making decisions based on interpretation of program guidelines and discussion with program personnel and student departments.
*Other duties may also be assigned.
To be successful in this position, you will bring:
  • Experience in need analysis and packaging of student financial aid.
  • Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, and staff.
  • Expertise in counseling and working with students individually with ability to provide excellent customer service in difficult situations.
  • Demonstrated ability to set priorities, managing time and workflow and to managing multiple, concurrent high priority projects in a time-pressured environment.
  • Demonstrated understanding and ability to explain University policy to others with detailed knowledge of financial aid regulations.
  • Knowledge of multiple financial aid systems, document imaging systems, and window based environment and office applications.
  • Demonstrated analytical and quantitative skills and good judgment.

In addition, preferred requirements include:

  • A Bachelor's degree and three years of relevant experience or a combination of education and relevant experience.
  • Knowledge of multiple financial aid systems, document management systems, and window based environment and office applications.
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or auditing a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and resume along with your online application.


Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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Job No:
Posted: 1/10/2019
Application Due: 3/12/2019
Work Type: