Posting Details

Posting Details

Reference Number 07-30336 Posted Job Title SYSTEMS ADMINISTRATOR C School Name Wharton School Org Wharton Computing and Instructional Technology (WCIT) Posted to the Web 11/07/2018 Posted Job/Salary Grade C Employment Type Exempt Hours N/A Position Type Full Time Position Schedule 9:00am-5:00pm Months 12 Position Length Ongoing Position End Date University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business School

JOSEPH WHARTON, FOUNDER
In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually. https://www.wharton.upenn.edu/

Duties

Are you passionate about enabling premier education and research through the use of technology? Are you eager to work with cloud service and platform providers to transition old services and build new ones? Are you seeking an employer who values both your time at work and away from it?

We encourage all who value an inclusive and positive environment to apply for this position.

We are looking for a team member who is:
* Engaged when working with colleagues and clients to solve complex technical challenges
* Able to learn from, and teach, their peers
* Enjoys helping team members refine their ideas as well as bringing your own to the table
* Wants to be challenged to develop new skills as well as demonstrate existing ones

As a System Administrator in Wharton Computing you will work with us to handle scalable enterprise-class services and solutions. You will build and deploy services with automated workflows for replicability and consistency. You will maintain a balance between supporting and re-architecting legacy systems as we migrate away from a physical datacenter. You will have the opportunity to drive your own professional development with training and conferences. You will participate in teams that spin up new projects or address the continuous improvement or retirement of existing offerings.

We use tools including Amazon Web Services, Ansible, Git, Jira, OpsGenie, Salesforce, Splunk and Zendesk to assess and deliver services effectively. Our daily work is a balance of projects, operational duties, service requests, and incident management. We support Windows and Linux servers offering a variety of services from Active Directory to Python/Django web hosting.

You will form part of a rotating 24/7 on call team that responds to system alerts and phone communications. We collaborate to reduce the number of services that page after hours and are dedicated to reducing the after hours burden.

To excel you will:
* Value inclusion and teamwork
* Strengthen our technical skills
* Bring new skills and perspectives
* Display leadership and accountability
* Understand security and privacy principals

As a Grade C System Administrator you will be expected to:
* Exhibit domain expertise for services and products
* Take Leadership of complex and lengthy projects with broad impact
* Expand your own skills by helping to teach other team members
* Demonstrate both judgement and insight in crisis and in planning

Qualifications

A combination of the following will help you be successful:
* Proficiency with a configuration management system like Ansible, Chef or Puppet
* Understanding of continuous integration components, like Jenkins
* A general understanding of DevOps philosophies
* A familiarity with ITIL procedures and language
* Familiarity with the Software Development Process
* Demonstrated knowledge of principals of technical troubleshooting
* TCP/IP networking and the fundamentals of network security

For Grade C Systems Administrators: A Bachelor’s Degree and at least 2 years of experience or equivalent combination of education and experience is required.
To be considered you should:
* Have at least two years of Linux or Windows system administration experience
* Know at least one virtualization technology such as Docker, Hyper-V or VMware
* Communicate with technical colleagues and business users successfully
* Have experience with source control and be able to use Git, specifically
* Demonstrate familiarity with at least one scripting language such as Bash, PowerShell or Python
* Proven ability to adopt troubleshooting roles during high pressure incident response
* Display the empathy necessary for customer-first support
* Experience with technical troubleshooting
* Knowledge of configuration management, continuous integration, or networking and security


Experience building services in AWS and/or administering Salesforce a plus.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Quick Link http://jobs.hr.upenn.edu/postings/41309 Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Jobs@Penn
   • Contacted by a Penn Recruiter
   • Referred by a Penn Employee
   • Referred by a friend or family member
   • Higher Education Recruitment Consortium (HERC)
   • Inside Higher Ed
   • Indeed.com
   • Other Internet Advertisement
   • Linkedin
   • Twitter
   • Other Social Media Site
   • Professional Affiliation/Trade Website
   • Diversity Association/Publication Website
   • Heard about it at a conference or career fair
   • Apple One
   • Recruitment and/or staffing agency
2. * What is your highest level of education completed?
   • Less than high school education
   • High School Diploma or GED
   • Vocational or Technical School
   • Associate's Degree or Two Year College
   • Bachelor's Degree
   • Master's Degree
   • PHD/MD/JD or equivalent doctoral degree
3. * How many years of experience do you have related to this position?
   • 0 to 1 Year
   • 1 to 2 Years
   • 2 to 3 Years
   • 3 to 5 Years
   • 5 to 7 Years
   • 7 to 10 Years
   • Over 10 Years

Applicant Documents Required Documents

1. Resume

Optional Documents

1. Cover Letter