STUDENT SERVICES COORD
STUDENT SERVICES COORD
Assistant Director, Office of Student Life
Daytime MBA Programs Office, Duke Fuqua School of Business
The Assistant Director of Student Life (ADSL) is responsible for a broad range of activities supporting student life and culture for the Daytime MBA students at The Fuqua School of Business. This position is student-oriented, with the primary goal being to ensure that daytime MBA students enjoy excellent support and advice as they move through the program thereby creating an optimal end-to-end student experience. This position requires outstanding organizational and project management skills, excellent interpersonal and written communication skills, sensitivity to counseling issues and the ability to prioritize in a fast-paced environment. Demonstrated ability to work effectively under pressure, meet deadlines and exercise sound judgment and discretion. The ADSL must have the ability to work and communicate well with students, faculty, Fuqua administrators and University offices. This is a full time position reporting to the Director of Student Life for the Daytime MBA Program.
Counseling and Student Support Services
Support daytime MBA students with regard to academic and personal issues (~900 daytime students) in collaboration with the Director of Student Life, DukeReach, and Duke Counseling and Psychological Services where appropriate to coordinate and provide support services. Counseling cases range from dealing with academic and career stressors, chronic medical issues, mental health issues, as well as stressors at home with partners and families. This aspect of the job can require evening and weekend work.
Assist in the development and implementation of school-wide programming focused on student health and wellness; i.e., stress management, mental health support, exercise and physical well-being. The MBA program is a fast-paced and stressful environment; supplemental extra- and co-curricular programming helps students to thrive, not just get by. The ADSL will seek out options available at Duke and externally to make program recommendations.
Coordinate resources and testing logistics for students with University-approved accommodations based on a documented disability. This requires working with the Duke Student Disability Access Office, students, and faculty. Within each class of students there are individuals with approved for testing and classroom accommodations which require alternate exam arrangements including separate rooms, extended exam time, priority registration, alternate format classroom materials, and notification of impairment to faculty. The ADSL may work directly with faculty and publishers to secure required readings in alternative format for students approved with this accommodation. Additionally, students may need support and counseling to help them understand and learn to live with their learning disability, especially for students being diagnosed with a learning impairment for the first time.
Event Management and Support
Lead coordination and execution of CLEAD2 Program, a four day experience for second year students to reorient them to Fuqua after their summer internship. The ADSL provides logistical support, working with faculty and staff. In particular, this role provides risk management and coordinates a team of individuals to execute operational tasks required for programming at Fuqua and offsite locations. The ADSL works directly with program venues to provide meals, services, and needs for the group.
Coordinate the SY Awards Ceremony and end of program celebration. This annual spring ceremony is one of the highlights of the two-year program, allowing students to recognize peers, faculty, and staff for their service to Fuqua. The ADSL will oversee the online nomination and voting process, select the awards and coordinate the ceremony's presenters and content.
Work with team onboarding incoming classes of Daytime MBA students to facilitate their integration into the Fuqua community as well as the Duke and the Durham area. Specific responsibilities include correspondence for individual inquiries and contributing content on the incoming student website (ISW). The ISW provides general information and deliverables for incoming students. ISW management and updates require coordinated efforts with Fuqua departments as well as numerous Duke administrative offices [Student Health Services, Duke Card Office, IHouse, Visa Services] to ensure accurate content and consistent messaging.
Assist in planning and executing the Daytime MBA Student Orientation programming, a three day program for each incoming student class (~450 students). Specific responsibilities and tasks will be assigned by the Director of Student Life.
Serve as a member of the planning team for the annual May graduation ceremony and reception, a one day event held on a Saturday. The ADSL's responsibilities may include updating and maintaining the graduation website, catering oversight, multiple site management, ceremonial programming, and special accommodations for attendees.
Communication and Publications
Serve as primary coordinator in updating and editing The Fuqua School of Business Bulletin; an annual publication outlining binding degree requirements and academic regulations. This deliverable requires excellent project management skills as content must be coordinated across all Fuqua departments and in partnership with the University Bulletins Office.
Fuqua and University Committees
Serve on various Fuqua and University committees where asked, which may include: University Affairs, Health & Wellness, Harassment Prevention Advisors Roundtable, Student Health Insurance Advisory Committee, and the Graduate and Professional Student Affairs Council.
Participate in other activities as needed at the discretion of the Director of Student Life.
3760 STUDENT SERVICES COORD
Job Family Level
Full Time / Part Time
Regular / Temporary
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program. Master's degree in counseling, higher education, or similar field strongly preferred.
Work requires three years of experience in a student advising or other student services function OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Ideal candidate will have 3-5 years' experience in a student life or other student engagement role, preferably including experience counseling/advising students.
Auto req ID
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.