Student Services & Data Manager

Boston, MA
Jan 08, 2019
Faculty Jobs
Arts & Humanities
Institution Type
Four-Year Institution
Posting Details

Certain positions will be posted internally for 5 business days from the posting date. External Candidates please be sure to use the External Application form. If the External Application form is not available, this posting is not yet open to External Candidates.

Position Information

Position Title Student Services & Data Manager Requisition Number STFR005184 Division/College College of Engineering Interdisciplinary Division/College Location Boston Main Campus Full-time/Part-time Full Time Grade 10 Posting Date 01/03/2019 Responsibilities

The Multidisciplinary Graduate Engineering Department is seeking a Student Services and Data Manager who will provide support to MGEN’s Faculty Co-op Coordinators in the day-to-day workflow and effective operation of the co-op program, assist Coordinators with projects to prepare students and guide co-op employer partners through the hiring process, and manage data reporting and administrative support for a growing fast-paced team.
The Student Services and Data Manager will focus in two key areas with the following tasks:
Student & Employer Support, which entails assisting with preparation of co-op class materials; provide support for Blackboard course administration and course enrollment activities. Review and comment on student guided inquiries, updating Co-op Coordinators; review status of responses and send reminders as needed. Review employer evaluations and student self-assessments of the student co-op work experience. Lead and/or assist with organization of co-op related events and on-campus employer interviews. Conduct industry research on companies and opportunities that align with the college’s job development efforts.
The second item is Data and Operations Support, which entails compiling and analyzing data/information, and develop advanced data reports to evaluate student hiring, co-op events, etc.; create forms and summarize data sets through Google Apps, Microsoft Excel, Tableau and other applications. Coordinate efforts to uphold the completeness and integrity of data in various co-op systems; serve as liaison with central co-op technology team. Maintain relevant student and co-op databases including Banner, SalesForce and Orbis.
Develop and administer surveys, update/manage content on co-op websites and LinkedIn group(s). Develop communication materials for students and employers. Manage work-study students; effectively delegate projects and ensure completion to meet deadlines. Provide general administrative support to the Director of Co-op as needed, including staffing meetings and planning events.


Bachelor’s degree required in a related field. Candidate should have a minimum of two years of relevant professional experience in an academic or business environment. A high level of proficiency with technology, along with excellent verbal and written communication skills, are expected. Applicant must demonstrate strong organizational and time management skills, including attention to detail and the ability to manage multiple projects and complete tasks for a number of different people. Proven success working both independently and as a member of a team in a fast-paced and diverse environment is preferred.

Additional Information Documents Needed to Apply Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
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