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ANALYST, IT, SR - SR. AUTOMATION ENGINEER

Employer
Duke University
Location
Durham, NC

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


diversity employer



ANALYST, IT, SR - SR. AUTOMATION ENGINEER
Duke OIT

DUKE OIT

POSITION SUMMARY
:
Duke University's Office of Information Technology (OIT) Automation team develops software to handle many of our internal IT tasks. Many of these are self-service web applications that simplify common tasks for IT staff, or allow end users to quickly provision complex resources. We regularly automate IT processes that integrate a growing list of technologies including VMware, server OS installation, DNS/network assignment, storage provisioning, Linux containers, Splunk, and many others. The chosen candidate will work closely and collaborate with many colleagues across OIT to create new solutions to improve the efficiency of OIT, as well as maintain and improve existing solutions. In addition to creating new solutions, it will be key for these solutions to be reliable and supportable both today as well in the future.

The ideal candidate will have a background developing software and some level of systems administration.

Must have skills:
Programming experience with Ruby, Python, or similar languages
Understanding of relational databases (i.e. MySQL)
Familiarity with standard API protocols (REST, SOAP)
Fundamental knowledge of OS installation/management (Windows and Linux)
Fundamental knowledge of standard networking services

Nice to have skills:
Ruby on Rails
Experience with Linux containers
Graph databases (i.e. Neo4J)
Programming with JavaScript
Familiarity with VMware

Beyond technical knowledge, the senior developer should have demonstrated the ability to work as an effective team member with both technical and non-technical groups, introduce new technology to large organizations, and lead large-scale technical projects to completion.

DUTIES & WORK PERFORMED:
The candidate in this role will:
  • Identify candidates for automation in our current workflows. Design and develop software solutions to solve those problems.
  • Work with subject matter experts across OIT and the University to implement new automation solutions.
  • Function as a full-stack developer.
  • Effectively use existing open source projects and services and current, proprietary systems in use at Duke.
  • Efficiently prototype and deploy systems that automate provisioning of a broad array of IT services
  • Possess proven design and debugging skills
  • Write end-user documentation for non-technical staff and bridge the gap between systems engineers, network engineers, software developers and automation engineers.
  • Interact with developers, researchers, and staff inside of OIT as well as from University and Health System departments.

SOFT SKILLS:
The role requires working well as a team member, both with people who are technically and computationally astute and those who are not, though are knowledgeable in other areas important to an infrastructure or a scholarly project. Communication skills are essential, both within the team and beyond it, into the Office of Information Technology and the University. The person serving in the role will frequently call upon written and oral communication skills in the conduct of work.
QUALIFICATIONS & EXPERIENCE:

The candidate should have a high level understanding of major components of a large IT enterprise, including concepts of networking, virtualization, storage, monitoring, security, identity management, application development methods, documentation, development of APIs, and workflows relating to provisioning of various IT services. The candidate will possess a deep understanding and hands-on experience with specific technologies used in integration and automating provisioning, configuration, and maintenance of whole infrastructures. Expertise in scripting and coding skills in common languages is a requirement. Familiarity with a broad range of scripting and programming languages is also required.

The candidate will possess superior problem solving skills and be able to clarify technical issues relating to a desired outcome in automating IT services of all kinds. They will have personal qualities that add to the depth of competence and intelligence of the development teams at the Office of Information Technology.

The candidate will possess the ability to not only integrate & develop automation tools, but to be able to determine where such tools can have the greatest impact to efficiencies and customer improvements.

EDUCATION:
Required: BS in a quantitative field such as computer science, statistics, mathematics, data sciences.

Preferred: Advanced degree is desirable. Advanced training in specific areas, technical or not, are an indicator of intellectual ability and curiosity.

EXPERIENCE & SKILLS:
Required: A progressive record of accomplishment in technical and computational areas, including such areas as systems development, systems administration and "DevOps," and/or web and application development.

Demonstrated ability to work effectively in a team environment


Requisition Number
401251831

Location
Durham

Duke Entity
CENTRAL ADMIN MANAGEMENT CTR

Job Code
2426 ANALYST, IT, SR

Job Family Level
D

Exempt/Non-Exempt
Exempt

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Shift
First/Day

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Refer to Job Description

Auto req ID

89162BR

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

PI106671148

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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