ANALYST, IT, SR - SR. AUTOMATION ENGINEER
ANALYST, IT, SR - SR. AUTOMATION ENGINEER
Duke University's Office of Information Technology (OIT) Automation team develops software to handle many of our internal IT tasks. Many of these are self-service web applications that simplify common tasks for IT staff, or allow end users to quickly provision complex resources. We regularly automate IT processes that integrate a growing list of technologies including VMware, server OS installation, DNS/network assignment, storage provisioning, Linux containers, Splunk, and many others. The chosen candidate will work closely and collaborate with many colleagues across OIT to create new solutions to improve the efficiency of OIT, as well as maintain and improve existing solutions. In addition to creating new solutions, it will be key for these solutions to be reliable and supportable both today as well in the future.
The ideal candidate will have a background developing software and some level of systems administration.
Must have skills:
Programming experience with Ruby, Python, or similar languages
Understanding of relational databases (i.e. MySQL)
Familiarity with standard API protocols (REST, SOAP)
Fundamental knowledge of OS installation/management (Windows and Linux)
Fundamental knowledge of standard networking services
Nice to have skills:
Ruby on Rails
Experience with Linux containers
Graph databases (i.e. Neo4J)
Familiarity with VMware
Beyond technical knowledge, the senior developer should have demonstrated the ability to work as an effective team member with both technical and non-technical groups, introduce new technology to large organizations, and lead large-scale technical projects to completion.
DUTIES & WORK PERFORMED:
The candidate in this role will:
- Identify candidates for automation in our current workflows. Design and develop software solutions to solve those problems.
- Work with subject matter experts across OIT and the University to implement new automation solutions.
- Function as a full-stack developer.
- Effectively use existing open source projects and services and current, proprietary systems in use at Duke.
- Efficiently prototype and deploy systems that automate provisioning of a broad array of IT services
- Possess proven design and debugging skills
- Write end-user documentation for non-technical staff and bridge the gap between systems engineers, network engineers, software developers and automation engineers.
- Interact with developers, researchers, and staff inside of OIT as well as from University and Health System departments.
The role requires working well as a team member, both with people who are technically and computationally astute and those who are not, though are knowledgeable in other areas important to an infrastructure or a scholarly project. Communication skills are essential, both within the team and beyond it, into the Office of Information Technology and the University. The person serving in the role will frequently call upon written and oral communication skills in the conduct of work.
QUALIFICATIONS & EXPERIENCE:
The candidate should have a high level understanding of major components of a large IT enterprise, including concepts of networking, virtualization, storage, monitoring, security, identity management, application development methods, documentation, development of APIs, and workflows relating to provisioning of various IT services. The candidate will possess a deep understanding and hands-on experience with specific technologies used in integration and automating provisioning, configuration, and maintenance of whole infrastructures. Expertise in scripting and coding skills in common languages is a requirement. Familiarity with a broad range of scripting and programming languages is also required.
The candidate will possess superior problem solving skills and be able to clarify technical issues relating to a desired outcome in automating IT services of all kinds. They will have personal qualities that add to the depth of competence and intelligence of the development teams at the Office of Information Technology.
The candidate will possess the ability to not only integrate & develop automation tools, but to be able to determine where such tools can have the greatest impact to efficiencies and customer improvements.
Required: BS in a quantitative field such as computer science, statistics, mathematics, data sciences.
Preferred: Advanced degree is desirable. Advanced training in specific areas, technical or not, are an indicator of intellectual ability and curiosity.
EXPERIENCE & SKILLS:
Required: A progressive record of accomplishment in technical and computational areas, including such areas as systems development, systems administration and "DevOps," and/or web and application development.
Demonstrated ability to work effectively in a team environment
CENTRAL ADMIN MANAGEMENT CTR
2426 ANALYST, IT, SR
Job Family Level
Full Time / Part Time
Regular / Temporary
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Refer to Job Description
Auto req ID
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.