Study Abroad Advisor
Princeton University is seeking an experienced Study Abroad Advisor who will join the Study Abroad Program, part of the larger Office of International Programs. With oversight from the Director of Study Abroad, the Study Abroad Advisor advises students on the full array of study abroad options for the semester or year (Princeton-led, direct-enroll, and third-party programs).Located about 50 miles from New York City and 50 miles from Philadelphia, Princeton University is a highly selective private liberal arts university with an undergraduate enrollment of approx. 5,200. The Study Abroad Office offers a wide variety of intellectually challenging, culturally enriching and socially diverse academic programs abroad. At Princeton, approximately 200 students study abroad for a semester or year. The Study Abroad Office also manages approximately ten Exchange Programs with leading universities worldwide. The Office provides support and assistance to other departments offering short-term international programs and also advises students for summer study abroad. This full-time, twelve-month position takes place in a high-volume, fast-paced work environment. The Study Abroad team is composed of the Director, Assistant Director, one additional Study Abroad Advisor and a Study Abroad Coordinator.The Study Abroad Advisor's duties include (but are not limited to):
- Conduct individual and group advising for students on academic and personal goals, program selection, health and safety issues, inter-cultural competency, etc.
- Lead large-group information or pre-departure sessions for students; assist with pre-departure sessions for faculty and with information sessions for prospective students and parents
- Develop expertise and understanding of the University's curriculum, degree requirements, and academic policies to ensure accurate and proactive advising for students
- Develop knowledge and expertise for an assigned regional portfolio of programs, for which the advisor will be the primary resource
- Administer online nomination/application/approval processes for programs, monitoring compliance with requirements and policies and maintaining accurate and up-to-date student records (through the use of Terra Dotta software).
- Maintain, collect, and update program data in the Terra Dotta system and pull reports and queries as needed
- Assist with management/administration and marketing of Princeton-led programs as needed
- Work cooperatively with faculty and other administrative offices/units on campus
- Liaise with appropriate colleagues inside and outside the University (on-campus offices, partner schools, security and insurance agencies, etc.) to handle case and crisis management in the event of study abroad emergencies; rotating on-call duties with the rest of the Study Abroad team
- Develop and manage an effective Global Ambassadors program for returnees and assist the Study Abroad team with re-entry programming
- Assist with the collection and analysis of study abroad data and program feedback/ learning outcome assessment strategies
- Working in close contact with the Office of International Programs' Communications and Outreach Coordinator, organize promotional and recruitment strategies (especially for less popular or newer programs) by leveraging traditional communication channels as well as new social media and less traditional marketing venues
- Maintain, or develop, content for handbooks, newsletters, website, and other informational literature for students, faculty, parents, and other offices, following best practices for study abroad
- Assist with visa advising as needed; stay current with evolving immigration issues, policies, and regulations
- Assist with other OIP administrative tasks and other special projects and emerging tasks as needed.
We seek an experienced, capable person with knowledge of important principles and issues in study abroad advising, intercultural competency, and engaged learning. Applicants are required to have:
- Bachelor's degree in international education or a related field;
- At least 2-3 years previous relevant experience in higher education, advising/mentoring undergraduate students, with a special focus on academic advising in a high-caliber liberal arts environment (including STEM students), and in student programming;
- Demonstrated familiarity with international higher education systems and different program models for study abroad;
- Understanding of student development, outcome assessment;
- Previous site visit experience and familiarity with the major third-party study abroad providers and direct-enroll programs the university is affiliated with;
- Familiarity with passport/visa advising and visa application processes for both domestic and international students; experience with US Department of State resources and requirements for travelers;
- Familiarity with major professional organizations in the field of international education, basic understanding of the Forum on Education Abroad's Code of Ethics and Principles of Good Practice;
- Excellent customer service and communications skills, both oral and written;
- Ability to effectively communicate in a variety of situations, including interpersonal and formal large-group settings;
- Ability to distill and convey information to multiple audiences (students, parents, faculty, staff) and to work in a diverse environment;
- Outstanding organization skills and superb attention to detail;
- Ability to work under pressure and to multi-task in a fast-paced environment, especially during peak times of the year;
- Keen problem-solving skills;
- Excellent technology skills: previous extensive experience with Terra Dotta data management software and proficiency with People Soft;
- At least a basic understanding of web design and video editing; proficiency with standard office software (word processing, database, presentation, spreadsheet, desktop publishing);
- Proficiency with social media;
- Ability/willingness to work some evenings and week-ends as needed.
- Master's degree in international education, higher education, or public administration or a related field;
- Some experience living, studying or working abroad, and competency in at least one foreign language.