Program Mentor, Healthcare Management
- Employer
- Western Governors University
- Location
- Salt Lake City, UT
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- Faculty Jobs
- Arts & Humanities
- Administrative Jobs
- Institutional & Business Affairs, Program Administration, Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
A new kind of U. As a competency-based, student-focused, online, nonprofit university, we do things a bit differently at WGU. From the bottom up, we're designed with students in mind—particularly, the busy, working, adult student who wants to earn a bachelor's or master's degree but for whom a traditional university education simply won't do. As a Program Mentor your primary focus is student support!
WGU Program Mentors serve our students with personalized on-on-one support from the very first day in their program through graduation! Program Mentors shepherd students through their academic journey. The Program Mentor is responsible for providing highly engaged, student centered support to a caseload of undergraduate or graduate students. They are responsible for providing resources, removing roadblocks, inspiring & developing, and building levels of trust with their assigned students.
This is a very dynamic and fast-paced position requiring organizational skills. Flexible schedule is required. Comfort with significant amounts of contact via phone with potential contact via web cam and additional methods.
A master’s degree is required with 2-3 + years of experience in Healthcare Management
Required Skills- Master’s degree in Healthcare Management/ Healthcare Administration
- Minimum of 2-3 years of industry experience in Healthcare Management
- Demonstrated ability to coach and mentor; help at-risk and struggling students overcome life’s challenges
- Adaptable in a fast-paced environment; heavy phone work
- Ability to manage a fast-paced schedule; with ability to dedicate at least 2 evenings per week to support our non-traditional students
- Ability to travel for training, Academic Meetings and/ or Commencements
- Ability to deliver exceptional customer service (AKA “Student Obsession”) to our students
- Travel/Commute: works primarily from home in the continental U.S., but is available to travel to meetings as required.
- Ability to work a student-friendly schedule (evenings/weekends).
Organization
Truly a university without boundaries, Western Governors University is a non-profit university founded and supported by 19 state governors to serve the needs of today's citizens. At no other time in the history of higher education have the governors of several states joined together to create a university. In addition, WGU is supported by over 20 leading U.S. corporations and foundations. With students throughout the United States, WGU continues to open doors for individuals who need flexibility to achieve their education and career goals.
WGU's founding governors understood the importance of continuing education to meet the challenges of a changing economy and society. WGU was built from the ground up based upon two essential criteria. The first is a commitment to producing highly competent graduates. The second is to use flexible distance education techniques to expand access. Both are critical to enriching the lives of WGU students.
WGU was created specifically to help adult learners fit college into their already busy lives. The adult learner has always been WGU's focus, unlike many other universities that focus on young college students. WGU is the only university that has been granted regional accreditation by four regional accrediting commissions. The Northwest Commission on Colleges and Universities is now WGU's home accrediting body. WGU is the first online university in the United States to be competency-based. This approach focuses on demonstrating competence to advance in a program, not sitting in a classroom.
WGU State Institutions
WGU Indiana
WGU Missouri
WGU Tennessee
WGU Texas
WGU Washington
The university is an innovative leader in distance higher education, receiving numerous accolades from educators and business. WGU currently offers bachelor's and master's degree programs in education, business, information technology, health professions and nursing. The university is experiencing tremendous growth, adding new positions monthly. WGU headquarters is located in Salt Lake City, Utah at the foot of the beautiful Wasatch Mountains (site of the 2002 Winter Olympics!). While Utah is an outdoor person's dream with alpine forests in the north and the red rock canyons in the south, the state also boasts a world-class symphony, theater, opera, and ballet, in addition to professional basketball, football and soccer.
Western Governors University looks for leaders with a strong commitment to the mission of the university. It also actively engages in recruiting and retaining a diverse workforce and student body that include members of historically underrepresented groups.
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