Job location: University Campus

Employment Type: Full-time
Posted data: 2018-08-09
Req: R1191
Job Description Summary

The Dean of Student Success is the senior administrative leader responsible for the operation and management of student success efforts University wide. He/she provides oversight and leadership for programs and services contributing to student success including, but not limited to First Year Experience and its accompanying introduction to the university course, New Student Orientation, Program for Advanced Learning (PAL), Student Success, Supplemental Instruction, Learning Resources and Tutoring. He/she leads efforts to evaluate and eliminate barriers to student success, working closely with the Office of Institutional Effectiveness to assess and evaluate efforts and outcomes. Success will be demonstrated by improved student retention, six-year graduation rates, and student satisfaction.

The Dean must have the ability to work collaboratively and creatively in a widely distributed and complex organization with a student body diverse in age, location, and ethnicity. He/she must be passionate about student development, well organized, able to use technology creatively in the delivery of services and community building; possess excellent interpersonal communication, writing, and speaking skills; successfully facilitate cross functional activities; effectively engage faculty; and be committed to team building and teamwork.

Job Description

Duties and Tasks:

• Develop goals and measurable objectives related to improving student success. 
• Coordinate and lead cross-functional initiatives to improve retention and graduation rates through improved research, service, and special interventions as required.
• Promote effective working relationships with all student-facing departments (including admissions, academics, student affairs, and athletics) to enhance student success.
• Oversee all matters related to the development and oversight of effective and efficient programs and processes that help all students make the most seamless transition possible into the University and progress through to graduation.
• Lead the development of service-level agreements with colleges, departments, and offices to improve the students’ experience when needing assistance and/or support.
• Ensure the effective promotion and marketing of programs and services to students, faculty and staff.
• Implement strategies for assessing the need, measuring the effort, and evaluating the effectiveness of services, initiatives, programs and areas within Student Success. 
• Lead the offices’ efforts to use the results to drive improvements that will make positive, noticeable improvements to students.
• Maintain engagement with related national trends and best practices to help shape continuous improvement of student success efforts and to inform on-going processional development.
• Ensure effective recruitment, selection, development, and evaluation of staff. 
• Build and maintain a strong and stable staff of professionals passionate about working with students and committed to Saint Leo University’s mission, vision and values.
• Develop, promote, and maintain a customer-centric culture that is student focused and fosters employee engagement, collaboration, and contribution.
• Lead, manage, and operate in a manner consistent with the University core values of community, respect, integrity, excellence, personal development, and responsible stewardship.
• Perform other related duties as required.

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• Master’s Degree from an regionally accredited college or university.
• Minimum 3 years’ experience administering student affairs/life/support programs.
• Doctorate or appropriate terminal degree from a regionally accredited institution preferred.
• Significant relevant experience as a leader in student services or student affairs including progressive management responsibility.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrated ability to work cooperatively with key stakeholders and constituent groups and foster the spirt of engagement.
• Demonstrated ability to develop effective programs and services.
• Excellent communication skills including the ability to listen effectively, build consensus, and keep constituents informed of policy, plans, and vision.
• Ability to use technology to analyze data, manage projects, and facilitate decision-making.
• Demonstrated skills in writing, making presentations, and managing projects.
• Ability to use all products in the Microsoft Office Suite including Work, Excel, and PowerPoint.
• Ability to balance many tasks and responsibilities simultaneously.
• Ability to excel in a customer-centric culture.

ENVIRONMENT: 

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.   The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.