2018-2019 Student Worker, University Technology Services Technician

Job description

Job location: University Campus


Employment Type: Part-time
Posted data: 2018-06-20
Req: R0909
Job Description Summary

Student Worker, UTS Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

You will assist University Technology Services Staff with Job duties as needed and Help all Student/Staff/Faculty with Computer issues as a first response Service desk.

Job Description

Incumbents will be responsible for the following duties and tasks:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

Qualifications:

  • Federal Work Study preferred
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles

 

 

 

Diversity Profile: University

 

AAUP COMPENSATION SURVEY DATA

View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 1/3/2019
Application Due: 7/16/2019
Work Type:
Salary: