Position Details

POSITION REQUIREMENTS

Job Title Student Account Specialist Department Business Office Location Sheridan Posting Category Staff Desired Start Date Hiring Range $15.32 to $19.15 Full Salary Range $15.32 - $22.98 Benefits Summary

•Employer paid retirement plan (16.87%
employer paid; .25% employee paid)
•Group Health, Dental and Life
Insurance, including Flex Benefits
•20 days paid annual leave
•Four days per year paid personal leave
•16 paid holidays per year
•Paid medical, emergency and
bereavement leave
•Employee and family tuition waivers
•Three free meals per week in modern
campus dining facility
•Free easy-access parking
•Collaborative work environment
•Onsite fitness center and walking track
•Verizon, Microsoft, Dell and HP
employee discounts
•Professional development

Months Worked Annually Full-time 12 months Typical Work Schedule

Generally, Mon. – Friday, 8 am to 5 pm.
Occasional evening or weekend.

Position Information

Posting Number 20150311P Job Posting Date 12/21/2018 Initial Review Date 01/14/0019 Open Until Filled Yes Job Summary

The Student Account Specialist is responsible for maintaining current and accurate records of all accounts receivable related transactions and other financial transactions of NWCCD.

Reports To Director of Finance & Controller Education/Qualifications

Associate’s degree

Knowledge, Skills & Abilities

Excellent accounts receivable accounting practices and procedures

Basic computer applications and computerized accounting systems

Basic and routine mathematical calculations

Cash handling policies and procedures

Ability to interpret and follow NWCCD policies and procedures

Excellent interpersonal & communication skills, verbal and written

Quality customer service with knowledge of phone and email etiquette

Accurate processing skills and attention to detail

Strong memory to ensure consistency in processing

Motivated self-starter

Resourceful with the ability to solve problems and learn quickly

Good time management skills and capable of multi-tasking

Have a full understanding of FERPA and be able to maintain confidentiality of all records

Working Conditions/Physical Requirements

Standard office environment
Regular exposure to computer displays
Prolonged periods of sitting
Occasional evening or weekend
Ability to lift 20 pounds

About Northern Wyoming Community College District

Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.

Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there.

NWCCD also includes a small campus site in Buffalo, WY.

Experience

Two years of customer service and cashier or record keeping experience

Special Instructions to Applicants

Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu.

Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.

Job Duties

These are the job duties for required of the position.

Percentage of time 15 Responsibility/Duty

Receipt in payments against student accounts and process receipts for other types of fees and revenues received from all departments. Evaluate and classify proper GL accounts and research discrepancies and errors, making corrections as needed. Build and maintain strong relationships with students, faculty and staff.

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Percentage of time 5 Responsibility/Duty

Receipt in payments on scholarships and awards for financial aid. Assist in reconciling these accounts when required. Complete term balance transfers as requested.

Job Duties

These are the job duties for required of the position.

Percentage of time 15 Responsibility/Duty

Reconcile daily receipts with our system, and third-party credit card processor reports. Notify other departments as requested. Count and balance cash drawer and prepare daily bank deposits. When daily receipts are verified, run report and post to the general ledger.

Job Duties

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Percentage of time 1 Responsibility/Duty

Run posting processes for cash receipts, invoices and financial aid daily.

Job Duties

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Percentage of time 10 Responsibility/Duty

Answer phone calls and emails and support the enrollment services department.

Job Duties

These are the job duties for required of the position.

Percentage of time 10 Responsibility/Duty

Assist students with account balance inquiries, tuition payments, general financial aid questions and questions regarding all account charges. Be able to research and document all account charges and explain them to the students. Refer student to their student account center and help them navigate their account information and understand their financial responsibility for their education.

Job Duties

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Percentage of time 5 Responsibility/Duty

Assist students with understanding and setting up payment plans through our third party service.

Job Duties

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Percentage of time 1 Responsibility/Duty

Assess bookstore and other miscellaneous charges to student’s accounts and post late fees.

Job Duties

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Percentage of time 1 Responsibility/Duty

Record NSF checks, submit for re-deposit, and apply NSF holds when necessary.

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Percentage of time 5 Responsibility/Duty

Maintenance and reconciliation of vendor charge cards. This will include checking store charge cards in and out, verifying budget account balances and maintaining running purchase orders.

Job Duties

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Percentage of time 10 Responsibility/Duty

Receive third-party/sponsor billing authorizations. Set up sponsors and sponsorships. Properly add students and define restrictions. Post charges, verify balances and generate invoices for sponsors. Maintain a filing system and monitor receipts of payments. Build and maintain relationships with sponsors.

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Percentage of time 5 Responsibility/Duty

Process concurrent and dual enrollment charges through student and section sponsorships, verifying, posting, and invoicing all associated high schools.

Job Duties

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Percentage of time 10 Responsibility/Duty

Administer and safeguard the collections process. This includes working with students and putting in place practices to help them avoid past due balances, seeking out ways to connect with students and encourage financial responsibility. Coaching students with continued past due balances through interim steps to put their account back in good standing. When necessary, submitting student files to our chosen collection agency. Responding to disputed charges with proper documentation. Making bad debt write off entries when required. Keeping and maintaining files on all collections related processes.

Job Duties

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Percentage of time 2 Responsibility/Duty

Institutional accounts receivable management as required by departments running income generating activities like sports camps, music camps, barn rental, and convention/event use.

Job Duties

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Percentage of time 1 Responsibility/Duty

Run and verify student refund lists according to our posted schedule, reviewing student balances and preparing list for accounts payable. Verify and process intermittent student refunds as needed.

Job Duties

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Percentage of time 2 Responsibility/Duty

Provide back up for other business office duties

Job Duties

These are the job duties for required of the position.

Percentage of time 2 Responsibility/Duty

Maintain the petty cash drawer, verifying account balances and disbursing funds, creating and updating a purchase order, reconciling and replenishing as needed.

Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have an associate degree?
   • Yes
   • No
2. * How did you hear about this employment opportunity?

   (Open Ended Question)

Documents Needed to Apply Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcripts
2. Letter of Recommendation 1
3. Curriculum Vitae
4. Other Documents
5. Letter of Recommendation 2
6. Letter of Recommendation 3