PROGRAM COORD, DEVELOPMENT
PROGRAM COORD, DEVELOPMENT
The Program Coordinator of Development for the Nasher Museum of Art plans, coordinates, and administers highly personalized donor communications and stewardship. In addition to supporting the Director of Development & Major Gifts, the Program Coordinator of Development also manages development team projects, fosters team efficiency through administrative organization, and liaise with museum and university colleagues to advance Nasher development strategies and objectives.
50% Stewardship & Impact Reporting
- Responsible for maintaining stewardship of Donors, including tracking Donors in Nasher Museum's database in conjunction with Duke's Alumni Development Database (DADD); pipeline development; shaping and continuously evaluating and improving Donor experience; and cultivation and stewardship strategies for current and prospective leadership Donors.
- Develop and implement additional donor stewardship strategies (beyond standard/timely gift acknowledgement); including but not limited to annual recognition of new donors and members, annual recognition of higher-level donors, notification when gifts of work are included in a Nasher exhibition or installation, real-time special recognition of first-time donors and members, and additional stewardship of exhibition supporters.
- Provide customized acknowledgements for upper-level donors and donors of gifts of work, seamlessly crafting text reflective of the voice, style, and donor relationships of the Museum Director.
- Plans, coordinates, and manages administrative and project-oriented activities.
- S/he will focus on developing and delivering projects, reports, and analysis to advance fundraising for prioritized initiatives.
- This position also allows the Director of Development to be externally focused on program management, fundraising, and donor cultivation and stewardship.
- Assist Director of Development in prospecting for travel, solicitation, and stewardship projects.
- Support annual stewardship activities including stewardship of endowed and non-endowed funds and capital projects for principal/top donors, and ad hoc stewardship requests
- Facilitate the personalized student letter project. Request, review, format, and proof personalized student letters to be sent to top donors throughout the year
- Provide stewardship contact to top donors, as needed
- Facilitate preparation and compilation of comprehensive stewardship reports and customized financial reports for top donors
- Assist with planning and management of events which recognize donors and faculty members
- Support annual stewardship activities including stewardship of endowed funds, major donors and ad hoc stewardship requests
- Prepare standard materials for stewardship activities including producing letters, gaining appropriate signature, tracking progress and ensuring timely delivery
- Assist with editing and proofreading of development materials, reports and correspondence, as required.
- Track team budget; advise Director of Development on department spending and annual budget allocation.
- Assist in enhancing and developing membership policies and procedures in collaboration with the Annual Fund and Membership Officer.
- In partnership with the Director of Development, distill and articulate funding opportunities and priorities using donor-focused language.
- Serve as an additional point of contact and content expert to University Development on Nasher giving opportunities.
- Prepare development team materials, including writing and editing presentations, proposals and other materials for distribution or publication. Serve as point of contact for museum marketing department or University Development for production of development materials.
- Edit minutes for board and committee meetings.
- Participate in professional training and development courses offered at Duke University for DADD database as well as other donor relations, engagement, and stewardship trainings or conferences regionally or nationally.
- Oversee acknowledgement, recognition and sustained stewardship processes.
- Communicates Development standards to ensure a consistent donor thank you experience
- Implements broad strategy for development and endowed gift recognition and for donors to include a singular giving society.
- Research and recommend new and innovative stewardship programming to promote future giving, and will manage gift acknowledgement and recognition, including letters, press releases, events, plaques, and custom recognition activities and gifts.
- Excellent attention to detail, sound judgement, and experience handling confidential information
- Strong communicator, especially in written form
- High-level understanding of customer service priorities and objectives, as well as essential interpersonal skills to build donor and colleague relationships
- Ability to manage multiple priorities simultaneously, working both independently and as a team member
- Keen sense of personal initiative and eagerness to deliver results of the highest quality
- Understanding of conventions of project management, fundraising/development, and donor relations
- Knowledge and expertise using MS Office products, Excel, DADD, especially Outlook
- 2-3 years of relevant development experience preferred
- Knowledge of Duke University preferred
- Adheres to Nasher Museum and Duke University's Policy and Procedures
- Works responsibly and discreetly with confidential and sensitive donor and financial information
- Maintains an upbeat, respectful, and team-focused attitude
- Demonstrates flexible and efficient time management and ability to prioritize workload
- Regularly attends staff and departmental meetings
- Meets departmental productivity standards
- Use knowledge of advancement database systems and fundraising best practices
- Use data collection and reporting for establishing and evaluating success metrics around the team's direct and indirect impact on fundraising for core partners, service provision to core and consulting partners, and interaction with frontline fundraisers.
- Work with Director of Development to develop a suite of standardized and customized reports, identifying efficiencies that can be gained by partnering with internal development partners like PRMA
- Assist in arranging and coordinating donor visits and tours on campus, etc.
- Occasional evening and weekend hours may be required
2056 PROGRAM COORD, DEVELOPMENT
Job Family Level
Full Time / Part Time
Regular / Temporary
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.
Work requires communications, analytical and organizational skillsnormally acquired through completion of a bachelor's degree program.
Work requires one year of experience in fund raising, alumni affairs,public relations, student activities, program administration or arelated field to become familiar with activities involved in planningspecial events or programs.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.