COMMUNICATIONS SPECIALIST-PAS Adm - Provost Office
- Employer
- Duke University
- Location
- Durham, NC
View more
- Administrative Jobs
- Institutional & Business Affairs, Communications & Marketing
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
COMMUNICATIONS SPECIALIST-PAS Adm - Provost Office
PAS Adm - Provost Office
Background
- This is an entry-level position for a Communications Specialist who will create digital content for the Faculty Data Project (FDP) in Duke's Office of the Provost. This position designs engaging and innovative content to support outreach and communications to Duke internal users as well as external viewers of our systems, including Scholars@Duke, dFac and other systems.
- Scholars@Duke is a public-facing system of web profiles for Duke faculty and researcher, populated with information from Duke institutional systems. The Scholars team provides a wide range of support materials for faculty, students, and power users, and is committed to keeping all stakeholders informed about new features and updates. The Communications Specialist plays an essential role in making communications engaging and useful to target audiences.
- The ideal candidate will be a recent communications or marketing graduate with a strong visual sense and an interest in learning user expeience design. A background in graphic design principles will complement our team's skills and help us simplify complex technical interactions by providing engaging, streamlined communications and interfaces. Our team works directly with users so this is a great opportunity to learn the effectiveness of your design decisions.
Work Performed
Developing content and digital assets (40%)
- Design, create, edit and develop promotional communications including social media, publications, handouts, swag, digital signage, videos, and more.
- Develop new communications that reflect the Scholars@Duke visual identity while adhering to Duke's style guide and co-branding guidelines.
- Maintain a regular presence on social media sites (Twitter and LinkedIn).
- Distribute communications through strategic channels and others.
- Assist key team members in creating, tracking and implementing strategic communication and marketing plans; propose goals/outcomes, tactics, milestones, and budget for approval.
- Explore media, tools and platforms for creating, monitoring and distributing communications.
- Track progress of initiatives, report on status, and make adjustments on a weekly cycle.
- Help conduct usability testing sessions, focus groups, and informal meetings to solicit feedback on communications.
- Monitor analytics including responses, open rates, sessions and user engagement.
- Proactively identify and suggest strategies for improvement within the project team.
- Collaborate with central web developers and designers regarding user experience, usability, accessibility and basic web security.
- Help develop and implement frameworks and templates created by Duke web designers on websites, digital content and in Scholars@Duke.
- Create mockups for new functionality in Scholars to help developers apply frameworks and templates consistently. Work closely with developers as needed.
- As needed, review and ensure that all work produced by our team reflects brand standards
- Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications
Education/Training
- Work requires website management, graphic designs, communications and marketing skills generally acquired through completion of a bachelor's degree in communication, graphic design, marketing or equivalent.
- Work generally requires one year related experience in web design and related graphics, media management, promotions or public relations. A combination of relevant education and/or experience is also applicable.
- Ability to create images and develop graphics, selecting colors, images, text style, and layout.
- Proficiency in graphics design software such as Adobe Creative Cloud, specifically InDesign, Illustrator and Photoshop.
- Competency with content management systems, particularly Drupal, and with Microsoft Word, Excel and Outlook.
- Enthusiasm for exploring tools and services and identifying new trends in visual design.
- Commitment to excellence in writing, presenting, and communicating.
- Flexibility and ability to work on multiple projects simultaneously.
- Motivation, independence, self-direction, attention to detail and a focus on customer service.
Requisition Number
401513561
Location
Durham
Duke Entity
UNIVERSITY
Job Code
1290 COMMUNICATIONS SPECIALIST
Job Family Level
10
Exempt/Non-Exempt
Exempt
Full Time / Part Time
FULL TIME
Regular / Temporary
Regular
Shift
First/Day
Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.
Education
Work requires communication and marketing skills normally acquiredthrough a bachelor's degree in a related field.
Experience
Work generally requires one year related experience in advertising,marketing, media, promotions or public relations.OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OREXPERIENCE
Auto req ID
106472BR
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
PI106521441
Organization
History
Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.
As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.
Duke maintains a historic affiliation with the United Methodist Church.
Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.
Mission Statement
"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'
“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.
“By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”
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