Dean of Enrollment Services (IHP Administration)

Boston, MA
Dec 30, 2018
Faculty Jobs
Arts & Humanities
Executive Administration Jobs
Institution Type
Four-Year Institution
DescriptionDean of Enrollment Services MGH Institute of Health Professions
Boston, MA  Interested applicants should formally apply torequisition 3081488 at 
Please submit Resume and Cover Letter

As an independent, interprofessional graduate school of healthsciences, MGH Institute of Health Professions (IHP) prepares healthprofessionals and scientists to advance care for a diverse society throughleadership in education, clinical practice, research, and community engagement. For nine years, IHP has been recognized by The Chronicle of Higher Education as oneof the “Great Colleges toWork For.” The MGH Institute is the only school in the city ofBoston to achieve this recognition in the prestigious education magazine’s 2018 survey.According to President Paula Milone-Nuzzo, “Receiving this recognition for nineyears in a row is an affirmation by our faculty and staff that the Institute isa place where talented people have opportunities to thrive as they dedicatethemselves to our mission of educating tomorrow’s healthcare leaders….We arevery proud the Institute is considered a great place to work, and are committedto assuring it remains so.”

The Opportunity

The Dean of Enrollment Services is a member of theInstitute’s executive team. The Dean works with institutional leaders to ensurean innovative and coordinated enrollment program. The Dean is also responsiblefor enhancing Institute recognition and visibility within its variousconstituencies. This is a unique opportunity for an energetic andentrepreneurial enrollment professional who brings credibility, creativity, anda passion for the IHP mission.

Position Overview – Dean of Enrollment ServicesSummary of Major Responsibilities:
Reporting to the Provost, the Dean of Enrollment Servicesprovides strategic leadership in the areas of student recruitment andadmissions, enrollment marketing, and high-quality registrar, student accounts,and financial aid services for enrolled students. The Dean assures continuity,accuracy, and compliance with policies and regulations, with a high priorityfor student service, convenience, and satisfaction. The Dean oversees budget, personnel, andoperations for each of the key operational units in the Office. The Dean servesas the Institute’s chief enrollment advisor on matters related to enrollment ofstudents in full-time and part-time, online, on-campus, and hybrid programs. Workingclosely with the Provost on planning and strategic matters, the Dean alsocollaborates with the academic programs, Office of Strategic Communications,Office of Finance and Administration, Office of Information Technology, andOffice of Student and Alumni Services to assure a distinctive and successfulstudent experience, while assuring that strategic enrollment-related businessgoals are achieved.Principal Duties and Responsibilities: 
  • Provides effective strategic leadership of an outstanding enrollment services team for all academic programs.
  • Leverages data systems and collaborative input to project and build a successful enrollment and financial aid model in line with institutional needs for planning, budget, and programmatic considerations.
  • Work closely with the Provost to address trends and issues in health professions education.
  • Assures that the student body is of high capability, diverse, and prepared to enter and be successful in strong, competitive, and demanding professional programs.
  • Aligns recruitment, admissions, and enrollment procedures to ensure a student body who supports the Institute’s goals for diversity, equity, and inclusion.
  • Oversees enrollment marketing to promote new and existing academic programs in a seamless, timely, and effective manner.
  • Collaborates with the Director of Institutional Effectiveness on data reporting, planning, and quality improvement.
  • Collaborate with the academic deans, chairs, and program directors to assure that there is strong alignment between enrollment management initiatives and programmatic needs, with careful attention to assuring effective communication and collaboration among academic and administrative units.
  • Identifies opportunities for articulation agreements or related initiatives to advance strategic and business goals and works to achieve their execution and successful fulfillment.
  • Designs and execute an annual budget consistent with institutional priorities and in collaboration with the Office of Finance and Administration.
  • Assures that senior leaders are advised of critical trends and opportunities related to admissions, registration, bursar, and financial aid functions.
  • Serves on the Executive Council, Academic Council, and Academic Leadership Council, as a visible, participatory, and valued member of these leadership teams.
  • Measures of Success:
    • Successful recruitment of a diverse pool of high-qualityapplicants for all programs.
    • Attainment of student enrollment projectionsannually in conjunction with academic leaders.
    • Fiscal responsibility in the management of the Office.
    • Recruitment, retention, and development of asuccessful Enrollment Services staff.
    • Student, administrative, and facultysatisfaction with services provided by the Office (measured by exit surveys,360 evaluations, and annual performance reviews).
    Supervisory Responsibility:Direct supervision of 4 FTEs with potential for staffgrowth.

    Fiscal/Budget Responsibility:               
    • Development of an annual plan for enrollmentthat supports the IHP budget process.
    • Manage the Office of Enrollment Services budget.
    • Responsible for collaborating regularly with theacademic programs and Office of Finance and Administration to achieveenrollment targets.
    Enrollment Overview The Office of Enrollment Services is located in Building 34in the Charlestown Navy Yard. Directly reporting to the Dean are the Registrar,Director of Admission, Director of Financial Aid, and the DepartmentCoordinator. A professional and administrative staff of 20 are housed in EnrollmentServices. Each year, the Institute processes approximately 3,200 applications,enrolls approximately 600 new students, and awards approximately $6 million ininstitutional scholarships and $39 million in student loans.  The Office offers counseling and financialeducation services for students.

    Institute OverviewFounded in 1977 by Massachusetts General Hospital, the MGH Instituteoperates within PartnersHealthCare, an affiliation offering unparalleled opportunitiesfor students to learn and work alongside expert practitioners in a variety ofhospital, clinical, and community settings. With the understanding that interprofessionalhealth care teams provide better patient outcomes, IHP ensures that its studentsgraduate with the competencies needed to be effective members and leaders ofteams. The MGH Institute offers a variety of programs, certificates, and courses:
  • School of Nursing
  • Accelerated Bachelor of Science in Nursing
  • Direct-Entry Master of Science in Nursing (For students with no nursing background)
  • RN to Master of Science in Nursing
  • Doctor of Nursing Practice for Post-BSN Registered Nurses 
  • Doctor of Nursing Practice for Advanced Practice Nurses
  • Doctor of Nursing Practice for Nurse Executives
  • Certificate of Advanced Study in Nursing
  • Global Health Equity and Innovations Certificate of Completion (Interprofessional)
  • HIV/AIDS Certificate of Completion
  • Mind Body Health and Healing Certificate of Completion (Interprofessional)
  • Nurse Educator Certificate of Completion
  • Nursing Informatics Certificate of Completion (Interprofessional)
  • School of Health and Rehabilitation Sciences
  • Communication Sciences and Disorders
  • Master of Science in Speech-Language Pathology (M.S.-SLP)
  • Certificate of Advanced Study in Literacy and Language (CAS Literacy and Language)
  • Genetic Counseling (to be opened in the Fall of 2019)
  • Master of Science in Genetic Counseling (M.S.-GC)
  • Occupational Therapy
  • Doctor of Occupational Therapy (OTD)
  • Physical Therapy
  • Doctor of Physical Therapy (DPT)
  • Clinical Residency in Orthopaedic Physical Therapy
  • Elevating Practice in Orthopaedic Physical Therapy
  • Physician Assistant Studies
  • Master of Physician Assistant Studies
  • Ph.D. in Rehabilitation Sciences 
  • Center for Interprofessional Studies and Innovation
  • Health Professions Education (HPEd)
  • M.S. in Health Professions Education
  • HPEd Certificates
  • Continuing Education
  • Continuing Professional Development
  • Graduate-Level Non-Degree Courses
  • Online Prerequisites for the Health Professions
  • The MGH Institute, which is accredited by the New England Commissionon Higher Education, has more than 1,600 full- and part-time students. Sinceits founding in 1977 by Massachusetts General Hospital, it has produced morethan 7,700 graduates.

     The IHP is the only degree-granting affiliate of Partners HealthCare,New England's largest health care provider, founded by Massachusetts GeneralHospital and Brigham and Women's Hospital, and which also includes SpauldingRehabilitation Hospital, Newton-Wellesley Hospital, and North Shore MedicalCenter.

     The MGH Institute believes that knowledge begins with discoverythrough research. The Institute’s faculty engagein original clinical research — much of it collaborative andinterprofessional — aimed at ultimately improving the prevention, diagnosis,and treatment of human disorders and disabilities.

    All academic programspromote interprofessional teamwork through the school's unique IMPACTPractice model and offer personalized attention in a rigorous,collaborative learning environment that is driven by IHP faculty's professionalexpertise and scholarly accomplishments. The academic experience is further enrichedby the diversity of its students' backgrounds and life experiences.

     The MGH Institute boasts more than 182,000 square feet ofclassroom and laboratory space spanning seven buildings, including adedicated research center and research labs for grant-fundedscholars. On-campus functional-living, rehabilitation and simulation labsuse state-of-the-art technology and equipment for teaching and assessmentactivities. These labs allow students and faculty to engage in active learningacross the curriculum.

     In addition, the school also houses pro-bono primary careand rehabilitation centers, where students receive real-world experiencetreating clients from underserved surrounding communities. The rehabilitationcenters and labs are all in the new Dr. Charles and Ann Sanders IMPACTPractice Center. 

      Video: A new way to learn. A better way to deliver care.Strategic Plan:The MGH Institute created its Strategic Plan 2018-2022 based on the following determiningfactors: Health care System
    • How health care is delivered (by whom, where)will continue to evolve.
    • The population will become increasingly diverse,impacting how care is provided.
    Care Providers
    • Health care systems will require leaders who canmanage change.
    • Future health professionals will need to be nimble, curious, lifelonglearners who can adapt to changing care and care settings.
    • A larger portion of the student market is expectedto shift to online education.
    • Financial accessibility will continue to be achallenge.
    • Expectations for supporting student wellness andacademic achievement will grow.
    Considering these issues, the MGH Institute of HealthProfessions’ Strategic Plan 2018-2022sets out specific priorities as displayed in the following chart:

    Learn more details about the priorities and how theInstitute plans to achieve them: StrategicPlan.

    Background Checks:Prior to submitting your resume for this position,please read it over for accuracy. IHP does verify academic credentials upon hire aswell as the following background checks:

     • Satisfactory reference checks
    • Satisfactory criminal background checks
    • Authorization to work in the United States
    • Medical clearance from our Occupational Health department, which includesdrug screening and annual compliance with MGH’s Influenza Vaccination Policy

    • Successful review of the Medicare program's Sanctions andExclusions List

    Qualifications Education and Experience Qualifications:
  • Graduate degree in higher education leadership and administration or related area; earned doctoral degree preferred.
  • Minimum of five years of progressive enrollment related leadership experience.
  • Proven track record of successful management of enrollment functions.
  • Skills/Abilities/Competencies Required:
  • Commitment to the vision, core values, and mission of the MGH IHP.
  • Knowledge of enrollment and marketing trends and strategic enrollment best practice.
  • Demonstrates history of successful, sustained, and significant leadership experience in the major functions (Enrollment Management, Admissions, Marketing, Registrar, Financial Aid, Bursar, Data Management) of the Office.
  • Strong analytic capabilities; able to use data to inform decision making and make projections.
  • Evidence of history of increased responsibility and professional development over time
  • Experience managing a team, with a collaborative approach and flexibility.
  • Superb written and oral communication skills with both internal and external constituencies.
  • Clear, concise and engaging presentation style.
  • Excellent organizational and planning skills, with an emphasis on successful implementation and execution.
  • Demonstrates enthusiasm for student engagement and development.
  • Demonstrates ability to develop, recommend, and enforce policy, as well as principles and practices of effective administration and supervision
  • Demonstrates evidence of qualities that are consistent with the Institute’s commitment to:
    • Advance the academic mission
    • An inclusive, welcoming, and respectful learning and work environment
    • Interprofessionalism
    • A remarkable and distinctive student experience
    • Leadership development
  • Demonstrates knowledge of and success in ensuring compliance related to federal, Commonwealth of Massachusetts, and institutional regulations and statutes. Particular knowledge in the following areas: FERPA, records security, Title IX, veterans’ affairs, student information systems, data management and analysis, and financial management and supervision is expected.
  • An appreciation for and understanding of diverse audiences and communities.
  • Experience working with faculty and clinical leaders, with a demonstrated track record of successful collaboration on projects and prospect situations.
  • Ability to develop strategies and refine them after feedback from key stakeholders.
  • Unflinching integrity seasoned with humor, perspective, and wisdom.

  • Primary Location: MA-Charlestown-MGH IHP
    Work Locations:
    MGH IHP (MGHCharlestownIHP)
    36 First Avenue
    Charlestown, 02129

    Job: Education - Management
    Organization: Massachusetts General Hospital(MGH)
    Schedule: Full-time
    Shift: Day Job
    Employee Status: Regular
    Job Posting: Dec 19, 2018