Student Employee - UC Front Desk Reception

Description

The primary purpose of student employment is to provide current LCC students with the opportunity to acquire job skills and experiences during semesters while actively attending classes at LCC. Student employees at the University Center & Transfer Initiatives will provide general operational support, including assisting students and visitors and providing clerical support and office coverage as needed.

Primary Duties & Responsibilities:

Provide general operational assistance, including: Answering the phones, assisting students and visitors with adviser meetings, updating documents/spreadsheets/databases, greeting and assisting students and visitors, and providing additional operational support as needed.

Core Competencies:

• Experience using Microsoft Office Suite
• Excellent oral & written communication and customer service skills
• Experience with multi-line phones, includes answering and using active listening skills to assist where possible, and transferring calls appropriately when needed
• Able to assist visitors of the UC
• Detail-oriented and willing to learn, take direction and follow through on tasks in a timely manner
• Perceptive, good listener
• Able to respond to University Center program questions with accurate information
• Able to distribute mail, type, copy, and file
• Run on-campus errands, and assist with events
• Assist staff, administrators, and faculty
• Provide LCC and UC faculty with classroom assistance
• Submit work orders for facility needs
• Maintain confidentiality of student/client records and information
• Able to work both individually, and as a team member
• Respect for all people

Preferred Qualifications:

Microsoft Office Suite experience

Customer Service experience

General knowledge of LCC and the University Center

Education and Experience

The following requirements apply each semester, in order to maintain eligibility and continue working as a student employee:

- Enrolled & actively attending is required to maintain employment eligibility (i.e. minimum LCC credit hours by semester):

Fall and/or Spring Semester(s) = 6.0 creditsSummer Semester = 3.0 credits

- International students with an F-1 visa and valid I-20 issued by LCC must meet the following minimum enrollment/credit requirements each semester, in order to maintain employment eligibility per United States Citizenship & Immigration Services (USICS) regulations:

Fall and/or Spring Semester(s) = 12.0 creditsSummer Semester = 3.0 credits

- Minimum 2.0 GPA or have approval to waive requirement unless it is the student’s first semester of enrollment at LCC

- Must be at least 18 years of age and/or a high school graduate who is at least 17 with a valid, signed work permit

Hours per Week: Up to 25 Hours

Hourly Wage: $9.60

Posting Closes on: Open until filled

Number of openings: 1

Department: University Center

Position Type: Regular

Contact Information

Ryan Lousma

lousmar@lcc.edu