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Learning Center Programs Manager

Employer
Georgia College & State University
Location
Milledgeville, GA

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Faculty Jobs
Arts & Humanities
Administrative Jobs
Institutional & Business Affairs, Program Administration
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Details

Position Information

Business Title Learning Center Programs Manager Position Number Home Department Learning Center Employment Type Regular (Continuous) Full-Time/Part-Time Full-Time Appointment Staff (12-Month) Time Limited? No Time-Limited Appointment Length Not Applicable Work Schedule

40 hours/week; hours flex including week evenings and training. Primary hours TBD but likely 11a to 8p.

Work Hours per week 40 Travel Required? Y Primary Function of Organizational Unit

Student success

Primary Purpose of Position

The Programs Manager for the Learning Center will assist the Director of the Learning Center with leadership and supervision of a program with 90-150 peer educators, currently organized into four programs, to facilitate peer tutoring and collaborative study sessions. The Learning Center provides academic support via a drop-in tutoring center, a Math Lab for hybrid math classes, the Supplemental Instruction program, and PASS (Peer Assisted Study Sessions) sessions. Position will assist with recruitment and hiring; provide administrative support for program record-keeping, assessments, and evaluations; coordinate program logistics, provide statistical assessments, and assist with training and supervision of student employees.

Key Functions and Related Job Duties

Key Function Managing Job duties performed for the above function

Contribute to mission, objectives, goals, requirements, training, and support of the department. Promote the Learning Center and its programs, assist with recruiting, training, and supervising student employees. Provide prompt and courteous customer service to Learning Center clients: address student questions via email, phone, and in-person, in reference to our services or other University related questions. Manage program information and track attendance, course perseverance, success, retention, and graduation of participating students. Communicate program information to interested departments and constituents (Week of Welcome, 1st Year Seminar, Orientations, BSP, etc.). Provide ongoing assessments of student attendance and performance and evaluations of current programs. Work with the tutoring teams to coordinate trainings, events and CRLA Level progressions and CRLA certification. Advise and support the Undergraduate Learning Assistant team.

Key Functions and Related Job Duties

Key Function Records Management Job duties performed for the above function

Maintain records including prospects list. Identify, recruit, contact, and coordinate potential Peer Tutors and SI Leaders and maintain records related to application and placement status. Assist with assigning Peer Tutors and ULAs to course tutoring. Provide research with recent student progression and success to identify target classes to support. Maintain and track tutor employee training levels and CRLA Certification requirements.

Key Functions and Related Job Duties

Key Function Developing Job duties performed for the above function

Oversee room reservations for trainings, student staff development, and space needs. Assist with developing Peer Tutor and Math Lab ULA schedules; identifies gaps in scheduling. Oversee and maintain Learning Center records related to courses, student attendance, CRLA Level tutor trainings, tutor accountability, and data used for assessment. Create/update as needed: hiring forms, training documents, and other program material. Utilize Data Management system “Grades First” and Qualtrics survey response data to analyze, interpret, present, and organize results for all Learning Center programs. Assist with the supervision and accountability of two graduate assistants, 50 plus Peer Tutors and ULAs. Assist with marketing academic support services to students.

Key Functions and Related Job Duties

Key Function Other Job duties performed for the above function

Assist in other areas of the programs as assigned. Participate in program support within the Student Success Center, including participating in orientation sessions in the summer, First Year Seminars, and providing support for the Tutoring program
Additional projects as needed

Other Duties and Responsibilities

Other Duties and Responsibilities

•Evening, holiday or weekend work required
oOccasional – trainings, programs, events, and activities
•Periods of high volume/work load
oBefore and early each semester, end of semester reporting, data analyzing

Equal Opportunity Statement

Georgia College is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee and strives to create a campus environment which understands, fosters, and embraces the value of diversity. No person shall, on the grounds of race, color, sex, sexual orientation, religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by Georgia College.

Minimum Requirements

Proposed Minimum Experience/Education

Bachelor’s Degree with related experience with data analysis, leadership/training, and/or supervisory roles.
Minimum of 3 to 5 years of related work experience.

Department Required Skills List any other requirements Other Job Requirements

Describe other job related requirements necessary to effectively perform the job's key functions such as license/certifications, required trainings, etc. Click here for requirement examples listed by occupation titles.

Select Type Other Description of Requirement

Ability to build Excel spreadsheets for statistical analysis and/or similar program; experience building and using Excel Pivot tables.
Experience with statistical analysis tools

Preferences

Preferred Years Experience, Skills, Training, Education

Master’s Degree –MBA, MPA, MEd, Higher Education Administration, Counseling, Leadership, Psychology, statistics, social sciences

Posting Detail Information

Posting Number S0607 Desired Start Date 11/01/2018 Position End Date (if temporary) Open Date 09/26/2018 Close Date Open Until Filled Yes Minimum Pay Rate-Annually $40,900.00 Special Instructions Summary Reference Letters

Reference Letters

Accept References Yes Minimum Requests 3 Last Day a Reference Provider Can Submit Reference 12/14/2018 Applicant Special Instructions Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor’s degree with related experience with data analysis, leadership/training, and/or supervisory roles?
    • Yes
    • No
  2. * Do you have a minimum of three to five years of related work experience?
    • Yes
    • No
  3. Do you have demonstrated analytical abilities, including the ability to utilize research and data to inform decision making? (Please describe briefly)
    • 0 - No Years
    • 1 - 2 Years
    • 3 - 5 Years
    • 6 - 9 Years
    • 10 or more years
Applicant Documents Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. List of 3 References and Contact Information
Optional Documents
  1. Relevant Certifications/Training Certificates
  2. Curriculum Vitae
  3. Unofficial Transcripts
  4. List of 3 student/advisee/mentee references
  5. List of References

Organization

Georgia College & State University is the state's designated public liberal arts university. As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), Georgia College is committed to fostering a liberal arts environment that values interdisciplinary inquiry, diversity and inclusion, and academic excellence. The College enrolls approximately 7,000 students -5,800 undergraduate and 1,200 graduate students-- and is prominently cited for excellence in teaching, undergraduate research, nursing education, and high impact practices outside the classroom in a number of leading publications.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, approximately 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, now owned by the College.  Milledgeville is also located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff, and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational, and leisure opportunities beyond Milledgeville, Macon and Atlanta are located within easy driving distances.

Georgia College takes great pride in combining the educational experience of private liberal arts colleges with the affordability of a public university. The university's main campus is a residential learning community focused on undergraduate education and a select number of graduate programs. Faculty and staff are dedicated to engaging students through high-impact pedagogies that foster intellectual curiosity, reasoned inquiry, and critical thinking. We strive for excellence in the classroom and beyond. We nurture collaborative leadership and global citizenship, and we value diversity and inclusion in all of its forms.

Georgia College seeks faculty and administrators who understand and embrace our public liberal arts mission, who are committed to respecting and fostering diversity and inclusion inside and outside of the classroom, and who are dedicated to the advancement of knowledge through teaching, scholarship, and service. All Georgia College faculty share the responsibility of teaching our core curriculum and providing foundation courses for majors and non-majors alike. To carry out our public liberal arts mission, we seek faculty with the desire and ability to provide a first-class learning experience for our students, one that will prepare them to be competent, thoughtful, and well-rounded leaders who make transformative contributions to their communities and to the world.

Company info
Website
Telephone
478-445-5004
Location
231 West Hancock Street
Milledgeville
GA
31061
United States

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