Distance Education Services Specialist

Job description

Job Title: Distance Education Services Specialist
Req: CL18-1199
Location: Santiago Canyon College
Department: Distance Education
Position Type: Classified Staff
Posting Close Date: 01/18/2019

Job Description:

Under general supervision and direction, assists in planning, organizing, and facilitating the operations of the Distance Education/Telecourse delivery department; provides responsible support involving the coordination of diverse functions into a cohesive program/service; required to exercise high degree of independent judgment; assumes and performs related duties and responsibilities as required.

Assists in establishing procedures and guidelines for distance education access and delivery; coordinates and facilitates activities; assists administration and faculty in delivery of instruction using electronic equipment; trains district faculty and staff in operation and use of distance education multimedia laboratory; assists in developing and implementing in-service and staff development training workshops; assumes responsibility for the execution of special projects and prepares related reports; assists supervisor in complex reporting and research activities; reviews and processes documents and records related to primary function; operates computers and peripheral equipment as related to distance education functions; prepares equipment for operation, and monitors equipment and communication network to ensure proper performance; secures and maintains equipment and work areas in clean and orderly condition; performs testing and minor debugging of programs; maintains computer files on disk and tape to ensure system integrity; operates auxiliary and support equipment; identifies and troubleshoots operational problems; reports equipment malfunctions and maintains accurate records and problem logs; performs wide variety of complex tasks requiring specialized knowledge and involving frequent and responsible public contacts.

This class reports to the designated administrator/supervisor.

Job Qualifications:

Any combination of training and/or experience equivalent to a bachelor's degree and one-year experience operating and troubleshooting computers and related peripherals and auxiliary equipment. Training could include successful completion of a recognized computer operations training course. Experience in the delivery of instruction using non-traditional and alternative methods using electronic equipment highly desirable. Knowledge of principles and techniques of distance education, media-based instruction and instructional delivery systems used to enhance the quality of instruction and student access; uses operation and maintenance of computers and related equipment; principles of planning, organizing, and scheduling; principles of training and supervision; modern office procedures; computer applications used in the delivery of instruction in a non-traditional mode; English, spelling, and grammar. Ability to plan, organize, and schedule programs and projects; train and supervise personnel; communicate effectively; establish and maintain effective working relationships with faculty, staff, administrative personnel, students, and vendors; operate computers, communication networks and related support equipment; identify and troubleshoot equipment and programs; maintain records and make reports; evaluate processes and products and make recommendations for improvements. Skills: demonstrated performance in operating computers with related peripheral and auxiliary equipment used in delivery of instruction at a distance, following standard operating procedures.

Method of Application
For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position. If you do not have a computer, there is a computer which can only access RSCCD employment website and scanner to upload application materials/documents (no USB) available at the Human Resources Department, 2323 North Broadway, Santa Ana, California, 92706, between the hours of 8:00 a.m. and 5:00 p.m., Monday - Friday. Note: District Office will be closed December 21, 2018 – January 1, 2019.

Please upload the following application materials in the appropriate boxes with your online application by the closing date:

• Resume (Required)
• Any additional supplemental materials (Optional)

This applicant pool may be used for vacancies in the same classification occurring within the next six months.

To apply, visit: https://www.rsccd.edu/employment/Pages/Employment.aspx

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Job No:
Posted: 12/26/2018
Application Due: 1/21/2019
Work Type: