Position Details

Position Information

Posting Number S00176P Position Title Summer Operations & Digital Content Coordinator Department Special Programs - Academic Affairs Position Status Full-Time Position Type Regular Months per Year 12 Months Work hours

8:30am – 4:30pm M – F, summer hours vary and require weekends

Start Date (For temporary positions only) End Date (For temporary positions only) Position Band/Level 130 = SS16 Pay Range $18.50 - $20.00 per hour commensurate with experience. Internal candidates may fall outside of this range and should contact Nancy Bruno with any individual questions. Will Letters of Recommendation be required from references? No Ad Text

Job Summary

The Summer Operations and Digital Content Coordinator position is an integral part of the Summer Operations Team that supports a broad range of processes the Office of the Dean of Special Programs relies upon to support their programs, conferences and events, and market their programs and services.

The Office of the Dean of Special Programs (ODSP) presents a distinctive array of academic programs, art institutes, lecture series, artist/scholar residences and community programs that contribute to Skidmore’s unique position among liberal arts colleges as a place for academic experimentation and cutting-edge artistic creation and development. Everything we present shares a spirit of innovation, broad access, serious educational endeavor and fun. As host to many outside conferences and events, Special Programs welcomes those whose missions are consistent with ours and who will thrive in our community.

In support of the above, the primary responsibilities of this position include oversight of guest services for our summer population of 3,000 residential guests, and supervising the operations of the Summer Registration and Information Desk and approximately 7 full-time summer staff; coordinating operational details with campus partners, including but not limited to Housekeeping, Dining Services, Campus Safety, and Facilities. Due to the fast-paced and consolidated timing of our programs, some weekends are required during the summer months to oversee Sunday check ins at the Registration Desk, which is open 7-days-a-week.

The position is responsible for the management of the housing and conference management system (CP), ID card system (CS Gold), an on-line registration system, and the integration of several related functions. Therefore, the position requires a high degree of technical proficiency and the ability to learn, document, and train others on systems. Access to sensitive information requires the utmost professionalism and discretion.

In addition, the position is responsible for maintaining and updating the ODSP’s numerous program and department websites; being informed of and maintaining best practices and benchmark statistics; recommending improved content, design, subject lines, and personalization; providing technical consultation for ODSP staff on digital advertising; contributing ideas and suggestions; supporting departmental e-mail campaigns to market programs and reach potential students; coordinating social media needs for ODSP; and maintaining and distributing online surveys.

Minimum Qualifications

This position requires excellent interpersonal and customer service skills; a sense of humor, especially under pressure; an ability to work collaboratively as part of a strong team; attentiveness to detail; accuracy; problem solving, analytical and critical thinking skills; ability to adapt to and manage multiple priorities in a rapidly-changing work environment; organizational skills; proficiency in using database management systems; knowledge of digital marketing resources, content management systems, and social media.

Bachelor’s degree or equivalent with 2-5 years’ experience in a related area is required.

Overtime is necessary, especially during the summer months. The incumbent must be willing to work some weekends during the summer to oversee summer program check-ins. Summer on-call hours are also required to troubleshoot problems as they arise.

Preferred Qualifications Physical Demands (For Union Positions Only) EEO Statement

Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.

Employment at Skidmore College is contingent upon an acceptable background check result.

CREATIVE THOUGHT MATTERS.

Special Instructions to Applicant

To be considered for this position, please fill out an online application and attach the following documents: cover letter, resume and list of three references to include name, title, company, email address and telephone number of three professional references.

Documents must be attached through the application system. If you encounter difficulty, please contact Human Resources at: careers@skidmore.edu or 518 580.5800.

Posting Information

Posting Date 12/21/2018 Open Until Filled Closing Date Quicklink for Posting http://careers.skidmore.edu/postings/2494 Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Where did you first learn about this position?
   • Chronicle of Higher Education
   • Diverse Issues in Higher Education
   • Higher Education Recruitment Consortium (HERC)
   • HigherEdJobs.com
   • Hispanic Outlook in Higher Education
   • Indeed.com
   • Inside Higher Education
   • LinkedIn
   • New York State Department of Labor
   • Saratoga Chamber of Commerce
   • Saratogian
   • Scholarly Hires
   • Skidmore Website
   • Times Union
   • Twitter
   • Career Fair
   • Invited by Department to Apply
   • Professional Conference
   • Professional journal/publication
   • Referred by Skidmore Employee
   • Other
2. * Do you have at least a Bachelor's degree or equivalent with 2-5 years experience in a related field?
   • Yes
   • No
3. * What interests you about this specific position?

   (Open Ended Question)

Documents Needed to Apply Required Documents

1. Cover Letter
2. Resume
3. List of Three References

Optional Documents