Director, Special Programs (REACH)

Job description

Position Information

Position Information

Job Title: Director, Special Programs (REACH) Position Number: 201314907 Department: Student Services Job Category: Management Time (Percent Time): 100% Term (months/year): 12 months/year Current Work Schedule (days, hours): Monday - Friday, 8:00 a.m. - 5:00 p.m. Salary Range: M-9 Salary: Steps 1 - 6, $93,192 - $105,684 annually Shift Differential: Open Date: 11/16/2018 Initial Screening Date: 01/18/2019 Open Until Filled: Yes Application Procedure:

Complete application packets will be accepted until the position is filled; however, those submitted by 11:59 p.m. (PST) on January 18, 2019 (Initial Screening Date) are assured consideration.

Applicants must submit all of the following materials online at to be considered for this position:

1. A Mt. San Antonio College online application.

2. A cover letter describing how the applicant meets the required education and experience.

3. A detailed résumé that summarizes educational preparation and professional experience for the position.

4. Two (2) letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation).

5. College and/or university transcripts showing the awarded/conferred degree are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.

Health & Welfare:

The College contributes $7,930 toward annual premiums for medical, dental, vision, and life insurance coverage. Lifetime retirement benefits provided for eligible retirees. The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and MetLife Social Security Alternative Plan.

Note Salary and Health & Welfare Benefits are subject to change.

Basic Function/Overview:


The REACH Program Director provides administrative supervision and overall direction for the day-to-day operations of the REACH program, which serves current and former foster youth students. The Director coordinates the planning and implementation of all program services, including, but not limited to, counseling, mentoring, community building, and graduation and transfer support. The Director provides oversight to full-time faculty counselors, adjunct counselors, classified and administrative staff, and student workers assigned to the REACH program. Working alongside the Associate Dean, Student Success and Equity, the Director is responsible for grant writing, working with local county and state agencies, data collection, and outcome measures. In addition, the Director is responsible for nurturing partnerships with external agencies, governmental entities, and community organizations.


Under general direction of the Associate Dean, Student Success and Equity manages the SPECIAL Program, which serves undocumented students through counseling, instruction, mentoring, and community building. The Director plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the SPECIAL Program. Including ensuring program compliance with District and Student Equity guidelines and regulations, budget management, and program progress reporting; develops and implements program services as described in campus and Student Equity goals and objectives. Acts as liaison with targeted high school officials, college student services programs, community organizations and other universities and colleges to enhance services provided to program participants. Responsible for ensuring regulatory compliance, maintaining accurate and timely documentation and report submissions and for the management of the project budgets; researches and gathers various program data and develops reports. Provides highly complex and responsible support in areas of expertise; and performs related work as required.


Receives general direction from the Associate Dean, Student Success and Equity. Exercises direct and general supervision over professional, technical, and administrative support staff and Faculty.


This is a management classification that manages all programs and activities of the SPECIAL Program. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent in this position independently performs professional work implementing all aspects of the assigned programs, ensuring full compliance with all applicable District regulations and requirements and policies and procedures. In addition-to having a good understanding of program administration, this position must be knowledgeable of student services, counseling functions, instructional strategies, and be able to implement services for eligible participants as detailed in the District and Student Equity reports.

Essential Duties/Major Responsibilities:

1.Plans, manages, and oversees the daily functions, operations, and activities of the SPECIAL Program in concert with college policies and procedures.
2.Participates in the development and implementation of goals, objectives, policies, and priorities for the program; recommends within program policy, appropriate service levels and resources; recommends and administers policies and procedures.
3.Participates in the development, administration, and oversight of the program budget; monitors program expenditures to ensure compliance with established laws and regulations, as well as, funding requirements.
4.Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of the assigned program, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Associate Dean, Counseling.
5.Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees on performance issues; recommends discipline to the Associate Dean, Counseling.
6.Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the Associate Dean, Counseling.
7.Collaborates and coordinates program activities and strategies with other College departments, programs and staff within Student Services.
8.Prepares and completes all required college reports and responds to requests for information from college administration.
9.Holds regular staff meetings, trainings and works collaboratively to meet program goals and objectives.
10.Develops and implements annual recruitment and publicity plan; conducts evaluation studies and prepares annual and progress reports to the Vice President of Student Services, as well as, District administrators and partners.
11.Establishes and maintains relationships with school district officials, community leaders, various organizations, and public agencies to encourage participation, stimulate interest, and coordinate campus projects with assigned programs and activities.
12.Develops and maintains student monitoring system to ensure compliance with program eligibility standards.
13.Initiates, oversees, and directs the collection of student data to measure and evaluate student success, including retention and persistence rates, passing rates, academic achievement scores, and college entrance information.
14.Develops grant proposals that meet funding agency requirements and priorities, including writing the grant narrative and completing all required forms and documents; establishes and maintains contacts with funding agency personnel and potential grant partners.
15.Attends and participates in professional group meetings and various committees and advisory groups; stays abreast of new trends and innovations in the field of foster youth community and other services as they relate to the area of assignment.
16.Advises, provides guidance, and prepares and delivers presentations on issues pertaining to the SPECIAL Program.
17.Assumes full management responsibility for all SPECIAL Program functions, services, and activities, including Campus and Educational Trips.
18.Maintains and directs the maintenance of working and official departmental files.
19.Monitors changes in laws, regulations, and technology that may affect District or program operations; implements policy and procedural changes as required.
20.Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.
21.Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
22.Provides a working and learning environment that is free from prohibited discrimination, harassment and retaliation (DHR), and provided by applicable law and District policies. Attends District mandated DHR training and participates in DHR investigations as directed. Prevents discrimination and harassment and retaliation against individuals who bring these complaints forward through recognizing and reporting possible incidents to the Director of Equal Employment Opportunity Programs in Human Resources.

Other Duties:

Performs other related duties as assigned.

Knowledge Of:

1.Administrative principles and practices, including goal setting, program development, implementation, and evaluation.
2.Budget development, administrative practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
3.Principles and practices of grant funding, including techniques and methods of researching grant opportunities, identifying State, Federal, private, and corporate grant funding organizations, securing and maintaining funding from external agencies, and complying with reporting requirements.
4.Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
5.Principles and practices of developing, implementing, and evaluating SPECIAL Program.
6.Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned programs, projects, and operations.
7.The provision of specialized support services for student populations specified in the SPECIAL program.
8.Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
9.Principles and procedures of record keeping.
10.Modern office practices, methods, and computer equipment and applications.
11.English usage, spelling, vocabulary, grammar, and punctuation.
12.Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
13.Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, disabilities, various socio-economic and ethnic groups.

Skills and Abilities:

1.Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas.
2.Provide administrative and professional leadership and direction for assigned program.
3.Prepare and administer budgets; allocate limited resources in a cost effective manner.
4.Research, apply for, and manage grant funding.
5.Effectively administer a variety of SPECIAL Program projects, events, and administrative activities.
6.Effectively work with students of a diverse academic, socioeconomic cultural, disability, and ethnic backgrounds.
7.Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
8.Plan, organize, direct, and coordinate the work of professional and technical personnel; delegate authority and responsibility.
9.Select, motivate, and evaluate the work of staff and train staff in work procedures.
10.Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
11.Effectively represent the District and the program in meetings with various educational, business, professional, regulatory, and legislative organizations.
12.Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
13.Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
14.Establish and maintain a variety of filing, record keeping, and tracking systems.
15.Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
16.Operate modern office equipment including computer equipment and specialized software applications programs.
17.Use English effectively to communicate in person, over the telephone, and in writing.
18.Understand scope of authority in making independent decisions.
19.Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
20.Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Minimum Qualifications/ Education & Experience:

Equivalent a Master’s degree from a regionally accredited college or university in a related field of education; and a minimum of (2) full-time equivalent years management and/or administrative experience in developing, implementing, and managing a program or program for high-risk student populations. Documented successful experience working with low income, first generation, and ethnically diverse youth and students.

Equivalencies: Preferred Qualifications: License(s) & Other Requirements:

Incumbents may periodically be required to operate a vehicle that necessitates possession of a valid California driver’s license. Such employees must have the ability to secure and maintain a valid California driver’s license.

Examination Requirements: Working Environment:

Incumbents work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents may interact with upset staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Physical Demands:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Positions in this classification occasionally bend, stoop, kneel, SPECIAL, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds.

Hazards: Conditions of Employment:

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees – The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here:

The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Typing Certificate Requirements: Special Notes:

Please note: A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through the Office of Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: [email protected].

DO NOT include photographs or any personal information (e.g. D.O.B, place of birth, etc.) on your application or supporting documents.

TRAVEL POLICY: Costs associated with travel in excess of 150 miles one way from residence for the purpose of an interview will be reimbursed up to a $500 maximum (per position recruitment). Relocation costs will be borne by the successful candidate. Travel reimbursement claims must be submitted no later than 30 days following the interview date.


Foreign Transcripts:

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.


Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: [email protected].

Selection Procedure:

A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Interviews may include a writing sample, committee presentation, and/or performance test. The committee will recommend finalists to the President/CEO and/or his designee for a second interview. The number of vacancies is dependent on student enrollment, College resources, needs, and Board of Trustees’ approval. The start date will follow Board approval and receipt of live scan clearance.

Special Instructions to Applicants:

To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at to complete and submit your application for this position.

Letters of Recommendation

The required letters of recommendation are not required to be confidential but if your reference prefers to send a confidential letter, please follow these instructions and notify your reference directly. To obtain a confidential letter of recommendation, you must enter the reference’s name and email address in the fields provided under the “Confidential References” section of the application.

NOTICE: In order for your reference to receive an email with a link to attach a confidential reference letter, you must complete your application and reach the status of “Under Review by HR”. It is recommended that you complete your application and reach this status well in advance of the deadline to provide your reference ample time to attach the letter.

It is the sole responsibility of the applicant to assure that all required and any optional documents are attached by no later than 11:59 PM PST of the initial screening date shown on the job posting.

EEO Policy:

The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Conflict of Interest

Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College’s Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Cancel RTF Policy:

We reserve the right to reopen, re-advertise, delay, or cancel filling this position.

Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.
    • I understand this statement
  2. * Incomplete applications packets will not be considered. Stating “see resume” on your application will be considered an incomplete response.
    • I understand this statement
  3. * Evidence of minimum qualifications must be established in the online application form. Supporting documents such as cover letter, resume, etc. will not be used for the purpose of determining minimum qualifications.
    • I understand this statement
  4. * Letters of recommendation including confidential letters of recommendation must be received prior to the initial screening date deadline in order for the application to be guaranteed consideration. Applications submitted without letters of recommendation (if required) will be considered incomplete.
    • I understand this statement
Optional & Required Documents Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
  5. Transcripts to Meet Required Qualifications
Optional Documents
  1. Transcripts - Continued
  2. Other Document 1
  3. Other Document 2
  4. Other Document 3




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Job No:
Posted: 12/25/2018
Application Due: 5/6/2019
Work Type: