Student Success Specialist

Job description

Student Success Specialist

Date: July 1, 2019
Title: Student Success Specialist


  • Develop the curriculum, teach multiple sections and assess the effectiveness of Success Strategies 101 and J-Term Jump Start; train and support additional instructors and peer leaders.
  • Plan and implement all student communications about probation program requirements.
  • Provide coaching to a caseload of probation students and coordinates coaching for all students on probation. This includes training other coaches and tracking of coaching activities.
  • Conduct outreach and intervention for at-risk students; manage support for students identified through early alerts and grade reports; participate in CSS and Registrar efforts to encourage registration for students who miss their registration periods.
  • Maintain current knowledge of theories and best practices for supporting student success.
  • Participate in significant campus activities, such as open houses, Honors Convocation, and Commencement Weekend.
  • Maintain good customer service standards.
  • Other duties as assigned.


  • Minimum of a Bachelor’s degree in a related field from an accredited college, university, or technical school with at 1-3 years’ of experience.
  • Experience with individual coaching or counseling of students (high school or college).
  • Knowledge of best practices in student retention and success.
  • Ability to work in partnership with colleagues and faculty.
  • Strong writing and verbal skills.
  • Commitment to working with diverse individuals.
  • Proficient with Microsoft Office Suite, especially Excel; and Google Drive/Documents.
  • Clean driving record with a valid driver’s license.




Diversity Profile: University



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Job No:
Posted: 12/25/2018
Application Due: 7/22/2019
Work Type: