Title:Information Technology Intern Department:Information Technology Job Category:Staff Regular/Temporary:Temporary Salary:$7.25 p/h Open Date:08/31/2018 Description:

MAJOR DUTIES:

• Able to support users with PC application issues and provide basic training
• Able to execute and update a PC for uniform desktop deployment
• Knowledge of Microsoft applications like Outlook, Office, Visio, and Project
• Ability to test for basic network connectivity and verify networking information
• Knowledge of how to connect PC’s to a wireless network.
• Able to assist and troubleshoot network problems during events.
• Able to disassemble, replace failed parts, install upgrades and reassemble computers
• Understanding of basic network concepts
• Must have the flexibility to work events.

KNOWLEDGE REQUIRED BY THE POSITION:

• Currently pursuing an undergraduate degree in computer science, computer technology, computer engineering or related field
• Must be willing to learn new skills and utilize information provided by peers
• Must work well with little supervision individually and in a team environment
• Must have problem solving skill to work through problems and issues
• Familiar with basic computing and networking
• Ability to exhibit a positive attitude and to deal with coworkers, students, faculty and staff tactfully and courteously in order to maintain effective service-oriented relationships
• Ability to communicate effectively and follow oral and written instructions

SUPERVISORY CONTROLS:

None

GUIDELINES:

Guidelines include college policies and procedures, department policies and Board of Regents policy and procedures. These guidelines require judgment, selection and interpretation in application.

• Ensures compliance with institutional financial aid policies
• Ensures compliance with other institutional and USG policies

COMPLEXITY/SCOPE OF WORK:

• The work consists of varied administrative duties and coordination of primary functional areas. Strict regulations contribute to the complexity of the position
• Success in this position contributes to the efficiency, effectiveness, and regulatory compliance of all department operations
• Must be able to communicate effectively, both in writing and verbally, with students, parents, high school counselors, fellow employees, college administrators, and other stakeholders of the College.
• Must be comfortable speaking before groups of students and parents.
• Excellent organizational and time management skills is required

CONTACTS:

• Contacts are typically with students, co-workers, other college personnel and members of the general public
• Contacts are typically to provide services; to give or exchange information; to resolve problems; to motivate or influence persons; or to justify, defend or negotiate matters

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The work is typically performed while sitting at a desk or table, or while intermittently sitting, standing, stooping, bending or crouching
• The employee occasionally lifts light objects
• The work is typically performed in an office setting
• Ability to work on multiple mobile devices is required
• Must be flexible to work evenings and weekends as necessary
• The Functional Capacity Requirement Form for this position outlines the physical job requirements (attached)

SUPERVISORY AND MANAGEMENT RESPONSIBILITY:

None.

Required Qualifications:

MINIMUM QUALIFICATIONS:

• The completion of a High School Diploma

Desired Qualifications:

PREFERRED QUALIFICATIONS:

• Associate Degree in related field
• Experience in information technology, server administration, networking, or a related field is preferred