Systems Support Engineer Sr

Job description

DescriptionJob Purpose: Responsible for advanced level design, integration, implementation and modification of a wide variety of user information systems usually within a highly complex environment. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. Provides technical advice and leadership to lower level technical staff.


Major Responsibilities:
  • Conduct needs analysis, planning and scheduling the installation of a wide variety of new or modified hardware/software.
  • Develop functional and technical IT system requirements and specifications.
  • Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.
  • Monitor and reports on system performance.
  • Support internal departmental servers.
  • Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
  • Makes technical presentations to other technical personnel and user department administrators.
  • May lead project technical team; provide technical advice to lower level technical staff.
  • Perform other related duties as assigned.

Basic Qualifications:
  • Education: Bachelor's in Computer Science or related field or equivalent combination of education and experience
  • Work Experience: Four to six years job related experience.
  • Certifications: N/A
  • Skills: This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.

QualificationsPreferred Skills:

Preferred Education: N/A

Preferred Work Environment: N/A

Preferred Skills:

• Advanced knowledge of and experience with RedHat Linux (CentOS, Fedora), Windows Server 2008+
• Cloud, virtualization environments and concepts - VMware 6 (ESXi, vSphere)
• Monitoring suites such as Nagios, Sensu
• Advanced knowledge of and ability to support RDBMS deployments (MariaDB, PostgreSQL, MsSQL)
• Fluency in one or more programming and/or scripting languages such as Bash, Python, Ruby, PHP
• Configuration management and performance tuning of App/Web tier (Apache, Tomcat, IIS)
• IT automation – configuration management and deployment (e.g. Salt Stack or similar technologies)


Additional Information: N/A


Impact & Influence: This position will interact on a consistent basis with: system staff and departmental users including management. This position typically will advise and counsel: systems staff. This position will supervise: N/A (work direction only)

Job: Information Technology
Primary Location: Georgia-Atlanta
Organization: Library
Job Posting: Dec 21, 2018, 3:48:33 PM
Schedule: Full-time




Diversity Profile: University



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Job No:
Posted: 12/23/2018
Application Due: 1/22/2019
Work Type: