Job Title: Advancement Database Svc Mgr
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 15234
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var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$0','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$0');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;Minimum RequirementsA Master’s degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting OR A Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and five years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting Departmental Requirements - Knowledge, Abilities & Skills Ability to maintain confidentialityAbility to learn and effectively use new softwareSelf-motivated, self-directed, collegial, creative, and results-orientedMust employ an advanced ability to prioritize tasks, schedules and objectivesMust be collaborative with a strong commitment to team support and positive customer serviceProficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysisExcellent written and verbal communication skills along with strong interpersonal skills and attention to detailAbility to train, motivate, communicate and manage staff in a high volume goal oriented, friendly work environmentTechnical understanding of constituent relationship management (CRM) database systems, preferably Raiser's EdgeProven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptionsMust stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$1','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$1');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;PreferredAdvanced degree in a related field is preferred; Knowledge of data privacy and protection standards (PCI DSS/ CASE Standards); Strong preference for formal training in information systems applications and electronic reporting with 3 years of directly related systems management experience; Statistical and analytical experience and ability to make sound recommendations; Experience in higher education and/or a non-profit environment; Raiser's Edge or similar nonprofit fundraising database experience is preferred, Blackbaud certification a plus (bCRE); Experience working with business intelligence or reporting software. var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$2','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$2');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;ResponsibilitiesReporting to the Senior Director of Advancement Services and working in partnership with the Associate Director of Information Systems and Reporting, the Advancement Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead trainer and auditor of data integrity standards. Under the Senior Director’s supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection; system training, policy and procedure development; lists, and ad hoc end-user reports. In addition this position ensures high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. The duties include, but are not limited to:

Manages the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implements data input quality control processes to ensure efficient, accurate and complete data entry. Analyzes information to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs.Develops and documents business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems, including Michelangelo, various Blackbaud systems, and other systems and tools used in Advancement. Builds and maintains data dictionary and code tables for Advancement systems.Maintains interfaces between donor, alumni and university information systems. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser’s Edge) to generate accurate and comprehensive lists and reports. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate.Monitors activity of data entry staff processing returns and data updates from all sources to ensure database is properly updated and staff are adhering to system standards.Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices.Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting.Serve as the liaison to the University Information Technology team and participate in related University data management/data integrity committees or groups as necessary.Develops recommended standards for appeals, tracking use and monitoring performance of appeals.Perform all other duties as assigned to accomplish departmental goals and objectives.

var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$3','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$3');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;Shift/SalaryShift: Days/M-F Pay Grade: 19 Salary: $51,967/Annually - $60,000/Annually Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 11/14/2018 - Until Filled var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$4','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$4');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success." Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
var RichTextValue = PTRTEFillcache('https://erecruit.augusta.edu/psp/hrp461_newwin/SS/HRSS/c/HRS_HRAM.HRS_CE.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$5','1');var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$5');if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;Equal Employment OpportunityAugusta University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. Also, Augusta University is a federal contractor and desires priority referrals of protected veterans. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to age, disability, gender, national origin, race, religion, sexual orientation or veteran status.
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