JOB NO.: 106732-US
Work Type: Staff-Full Time
Department: U HSG\HUMAN RESOURCES
Categories: Office & Administrative Support
Employment Class: University Staff-Ongoing
Position Vacancy ID: 106732
Working Title: Administrative Coordinator
Official Title: UNIV SVC PRG ASSOC(08500)
Hiring Department: A850020-UNIVERSITY HOUSING/HUMAN RESOURCES
Term: This is an Ongoing appointment
The Division of University Housing is committed to providing an exceptional workplace for its workforce of approximately 450 career staff members and over 2,000 students. University Housing provides a work environment that is focused on customer service and a commitment to students. Employee engagement and professional development are also priorities. University Housing operates nineteen residence halls across the University of Wisconsin-Madison campus, providing a home to over 7,400 undergraduate students. We also operate three apartment communities, serving about 3,000 graduate students, academic staff, postdoctoral researchers, faculty, and their families. In addition, we manage seven dining venues across campus, and provide conference group and youth camp housing throughout the summer months.
University Housing is divided into six main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, Information Technology, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."
The University Housing Human Resources Department serves all housing employee categories - full time, student, and temporary. Departmental scope ranges from payroll/benefits, to overseeing a robust student employment program and to recruitment, employee relations, leave of absences for the fulltime staff. The Department is comprised of 17 members, plus student employees.
Under the general supervision of the Payroll and Benefits Manager, this position oversees the Human Resources front desk/guest service administrative office. This position teams with the University Housing Human Resources Office to provide excellent customer service operations to applicants, employees and prospective students. This position ensures all duties are performed in compliance with complex policies, procedures and laws.
This position requires independence of action and decision making authority, initiative, independent judgment, discretion, and an ability to effectively communicate with a wide array of people. The incumbent in this position is expected to exercise a high level of problem solving and analytic ability, as well as solid human resources guidance.
Human Resources is committed to demonstrating our Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.
University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.
Primary schedule below; schedule alterations as operation and position expectations demand.
Office hours are 7:45am - 4:30pm; extra hours as priorities dictate.
Instructions to applicants:
To apply online, applicants must submit a cover letter, resume, work history, and references within the online application system.
- Within the work history, please complete all fields, including dates of employment.
- Within your cover letter please describe the following item:
? Please describe what excellent customer service means to you.
Please identify three professional references that will be able to speak towards your
performance in your current and/or most recent positions. University Housing requires
that at least two of the three references be either your current or most recent supervisors.
When listing your references to contact, please include the following information:
-Title of their position and relationship to you
Online applications must be received by 11:55pm on Sunday, January 6, 2019.
Failure to submit complete application materials will result in ineligibility for this
position. A criminal background check will be conducted on all finalists. The starting
rate for this position will be $18.00 per hour or higher, based on qualifications.
Applications for this position may be considered for future vacancies within this department.
Additional Link: Full Position Details
NOTE: A Probationary Period will be Required
The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
Advertised: Dec 14 2018 Central Standard Time
Application Close: Jan 6 2019 11:55 PM Central Standard Time