Associate Director, Technology and Security

Job description

Illinois: Chicago

13764 Urban Labs Core Administration

About the Unit
Who We Are The University of Chicago Urban Labs, launched in 2015, were established to create knowledge to address fundamental urban challenges, and to work with policy makers and practitioners to improve the human condition in cities worldwide. The Urban Labs seek to evaluate the most promising policies and programs across the domains of crime, education, energy & environment, health and poverty to generate gold-standard evidence about what works and why, and to support policy makers and practitioners to scale up programs and policies that can have a significant positive impact on human lives. The Urban Labs team rigorously evaluates promising policies and interventions to make them as informative as possible. Our goal is to assemble a portfolio of randomized controlled trials (RCTs) to generate new evidence about what works, for whom, and why, and to conduct benefit-cost analyses of different interventions to enable policymakers to prioritize resources for the combination of strategies that achieve the greatest social good per dollar spent. For more information about the UChicago Urban Labs, go to Five Labs. One Approach. UChicago Urban Labs: • \tUse research and evidence to understand how cities can work better • Test the most promising, cost-effective policies and programs • Work with civic partners to implement and evaluate solutions in real time • Scale solutions to cities around the country and the world

Job Information

Job Summary:

The University of Chicago Urban Labs is seeking an Information Technology Director who will be responsible for the management, strategy, and execution of IT infrastructure for a service-oriented and forward-thinking technology environment. The IT Director will build relationships and work with researchers and administrative staff across all Urban Lab offices and University central IT Services to identify new or unmet technology needs, and to implement integrated solutions that meet technology needs. This person will also be the Chief Information Security Officer (CISO) for Urban Labs and work in partnership with the University's CISO and security team to safeguard our data holdings.

Job Responsibilities:

  • Direct IT operations, analyze workflows, establish priorities, develop standards and set deadlines to support the implementation of Urban Labs strategies and goals.
  • Establishes effective consultative relationships with all staff, works closely with them to identify new or unmet technology needs, and implements integrated solutions to meet technology needs.
  • Oversees the planning, budget, purchasing and delivery of technology services and ensures adequate IT infrastructure and data handling systems to effectively support research and administration functions.
  • Develops, implements, and monitors the use of data security policies and practices across the Labs in accordance University and with HIPPA requirements.
  • Applies a forward-thinking, proactive approach to identify new technology opportunities and solutions according to industry best practices and standards, maintains relationships with IT vendors, negotiates contracts and agreements, and develops and maintains IT policies, procedures, and protocols.
  • Serves as a resource for educating research staff in best practices for data security, coding, and other technical components of research computing by organizing training sessions, sharing materials, and developing policies to ensure sound technical practices.
  • Provides guidance and oversight to ITS staff to ensure priorities are aligned with organizational needs.
  • Develops project plans and timelines, coordinates with all relevant stakeholders, and develops and implements communication strategies to ensure initiatives are delivered on time, within budget and meet user expectations.
  • Develops and maintains detailed and comprehensive technical documentation, studies, and reports.
  • Provides on-call support as required for all network and related technical issues.
  • Works with University IT to configure, implement, test, and support LAN hardware and software, and related services and components through the use of up-to-date systems management software.
  • Performs other duties as assigned.

  • Excellent verbal and written communication and presentation skills and ability to communicate complex technology concepts to non-technical audiences required.
  • Knowledge of emerging technology trends in the area of IT architecture, software development and large data warehousing tools is essential.
  • Demonstrated ability to build consensus among differing perspectives to reach decisions that leverage the organization's use of technology in service of its mission.
  • Flexibility, creativity, and the ability to contribute at both strategic and tactical levels.
  • Ability to develop and manage relationships within and across organizations required.
  • Ability to execute sound judgment and maintain confidentiality required.

Additional Requirements

Education, Experience or Certifications:

  • Bachelor's degree in computer science or related field required.

  • Minimum of five years of experience with increasing responsibility in roles with IT operations and administration responsibility required; experience in a research environment highly preferred.
  • Experience with project management and budget management required.
  • Extensive experience with the latest network security policies, best practices, and protection and management tools (at the network, server, and desktop levels) required.

Required Documents:
  • Resume

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualifications

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 12/22/2018
Application Due: 2/20/2019
Work Type: