Dean of Enrollment Services

Job description

Irvine Valley College


Dean of Enrollment Services

Initial Screening Date    01/22/2019


Pay Range:    22 ($148,008 - $208,272) - Salary placement in this range will be based upon comparable experience and qualifications.


Classification Benefits:    

The District provides California State Teachers Retirement System (STRS), and offers a comprehensive package including holidays, sick, vacation, and personal necessity time; and, insurance benefits which include medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, a long-term disability income-protection plan, and a legal plan. All premiums are fully paid by the District.


PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at


Summary Description:

To provide leadership for the enrollment services and international department of the Student Services Division of a community college; provide administration, supervision, management, and evaluation of the activities of Enrollment Services, such as admissions, records, matriculation, financial assistance and scholarship office, student information, and enrollment functions, including application and enrollment processes for US and foreign students, student attendance accounting, collection of grades, awarding of all degrees and certificates; plan and direct the development and organization of the division’s goals and objectives; and plan, organize, schedule and direct the development, improvement and operation of enrollment services’ programs and services; and serve as custodian of student academic records, ensuring their timely, accurate and legal maintenance, storage, retrieval and release. Responsible for developing student learning outcomes and completion of the program reviews.


To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.


Distinguishing Characteristics:

This Dean is responsible for the interpretation of all legal and regulatory provisions, ensuring conformance to all applicable federal mandates, state laws including the Education Code, Title 5 regulations and District policies; and is charged by the Board of Trustees with the satisfactory implementation of Board policy and applicable District or College procedures.



Receives general direction from the Vice President for Student Services or designee of the President.


Exercises functional and technical supervision over assigned supervisory, professional, technical and support personnel, including the Director of Financial Aid, Director of Outreach and Recruitment, Director of International Student Program, the Registrar and others as assigned.



Knowledge of:

• Applicable District and College policies, administrative regulations, practices and procedures related to area of assignment.

• Local, State and Federal laws, and codes and regulations applicable to area of assignment. 

• District and college organization, operations and objectives.

• Community College degree, certificate and transfer requirements.

• Community relations and external resource development.

• Computer information systems, operations and applications to the admissions, records and enrollment within the student data management system and system and software applications related to area of assignment. 

• Correct English composition, grammar, spelling and vocabulary. Interpersonal skills including tact, patience and diplomacy.

• Oral and written communication skills.

• Organizational and management practices, including planning and organizational skills as applied to area of assignment. 

• Practices and procedures of maintaining student records according to legal requirements. 

• Principles and practices of leadership and administration, including organization, budget preparation and administration and grant writing.

• Principles and practices of strategic planning, institutional research and alternative funding for public agencies.

• Principles and practices public administration, including analysis and evaluation of programs and operational needs.

• Principles of training, supervision and performance evaluation. Statistical record-keeping and reporting.


Ability to:

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations.

• Assist in forecasting current and future needs and costs affecting area of assignment.

• Assist in the development and implementation of technology-based solutions to student services issues. 

• Collect, compile and analyze data.

• Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.

• Demonstrate leadership, management, supervisory, and team-building skills.

• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of students.

• Demonstrate strong and effective writing, editing and verbal communication skills.

• Develop, prepare and administer program and project budgets.

• Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.

• Ensure the confidential maintenance and storage of inter-related and intra-related complex records.

• Ensure the timely and accurate reporting of data related to enrollment, admissions, budget, and student attendance and other areas of assignment.

• Establish and maintain cooperative and effective working relationships with those contacted in the course of work.

• Exercise judgment or choice among possible actions, sometimes without clear precedents and often with concern for the consequences of the action.

• Facilitate and coordinate the activities of large groups for the purpose of institutional planning.

• Interpret, apply and explain applicable District policies and procedures and Local, State and Federal laws and regulations.

• Operate computer/applications software, including database management, spreadsheet, word processing and software related to area of assignment.

• Operate modern office equipment such as computer, printer, calculator, copier and facsimile machine. 

• Plan, organize, design and produce effective and extensive fact supported written reports, proposals, position papers, recommendations, research and other formal documents.

• Plan, determine priorities, organize and coordinate assigned activities in a manner conducive to full performance and high morale; evaluate results and outcomes

• Plan, organize and execute effective oral presentations, supported by sophisticated multi-media programs for large audiences.

• Plan, organize, coordinate, manage and expedite projects related to assignment.

• Prepare comprehensive oral and written reports and recommendations according to legal requirements. 

• Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.

• Train and provide supervision and work direction to others as assigned.

• Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.

• Work effectively with diverse individuals and groups including, but not limited to, race, ethnicity, physical ability, religion and sexual orientation to achieve common goals including student recruitment and retention.

• Work independently with little direction in a multi-project, fast-paced environment while meeting concurrent deadlines and exercise initiative.


Education and Experience Guidelines:    

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.



A Master’s degree from an accredited college or university with emphasis on a discipline within the Student Services division. An earned doctorate from an accredited college or university is preferred.



At least four years of increasingly responsible student support services experience, including two years of program management and budgeting experience, at least two years of supervisory experience and evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, physically challenged, and ethnic backgrounds of community college students.


Desirable Experience:

Administrative leadership experience in the development, organization, and management of two or more student services programs, such as but not limited to or all inclusive of, Admissions and Records, International Students programs and services, Matriculation, Student International Center; evidence of an understanding of and experience with the principles of participatory governance; evidence of experience in presenting summary analytical reports about enrollment trends, FTE’S trends and fluctuations, accreditation reports, cost/benefit analyses, among other reports; experience in budget development and management at department levels; and the ability to develop and implement technology-based solutions to student services issues.


Additional years of experience in program management, budgeting, and supervision preferred.


To Apply:

Please visit the District’s Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application.  


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.  EQUAL OPPORTUNITY EMPLOYER




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Job No:
Posted: 12/21/2018
Application Due: 1/23/2019
Work Type: