Multimedia Marketing Manager

Corvallis, Oregon
Dec 20, 2018
Administrative Jobs
Technology, Multimedia & Audiovisual
Institution Type
Four-Year Institution

Position Summary:

The multimedia project manager (MPM) is a member of the Ecampus course development and training unit and is a working manager position. The MPM provides proactive project management for a subset of the multimedia development team and manages day-to-day operations for Ecampus course content and marketing content development, including on-site and in-studio videography and voice-over-screen lecture content, supervision of several creative and talented multimedia development staff members, as well as related equipment and studio spaces. The MPM also works directly with faculty, subject matter experts and other subjects on videography, voice-over-screen lecture content and on projects in post-production stages.

The MPM reports to the assistant director of Course Development and Training (CDT) in charge of multimedia development and supervises several full-time media team members and several multimedia development student workers, a team responsible for supporting faculty in content development for Ecampus online and hybrid courses. The MPM works in close coordination with instructional designers who partner with faculty for online and hybrid course developments and provides ideas and subject matter expertise regarding multimedia development in support of online and hybrid courses. Serves as a subject matter expert on multimedia development for internal and external stakeholders.

The MPM is responsible for project management for content development for Ecampus courses, including setting guidelines for the intake of new projects, prioritizing projects based on Ecampus and university needs, assigning projects to direct reports and student workers, establishing timelines, setting quality standards for the development of course content learning objects, and communicating with internal and external stakeholders. The MPM ensures effective, efficient workflow and adherence to policy, regulations, and quality standards.

Oregon State University and Ecampus are committed to maintaining and enhancing a collaborative and inclusive community that strives for equity and equal opportunity. All employees of the division are responsible for helping to ensure that these commitments are achieved.

Position Description:

45% - Project Management:

  • Develops project objectives and scope by reviewing video and lecture project proposals; determines project responsibilities by identifying project phase and elements; assigning personnel or managing contractors to phases and elements.
  • Based on project design, determines project schedule, time requirements, sequencing of project phases and milestones.
  • Oversees project schedule and production to ensure consistent procedures are followed and there is timely delivery of the project to the customer.
  • Manages and maintains in-demand videography and lecture creation for Ecampus courses and programs within established budget, equipment, space, time, and staff resources.
  • Prepares project status reports by collecting, analyzing, and summarizing information and trends. Communicates closely with instructional design team, the Ecampus marketing unit, and other stakeholders to ensure that they are regularly apprised of current project status and schedule.
  • With the assistant director of CDT, coordinates and collaborates on projects involving both the multimedia team and the instructional design and training team to meet unit objectives and ensure that strategic priorities are met.

20% - Management and Supervision:

  • Provides operational level management of day to day operations for Ecampus CDT videography and lecture recording.
  • Provides supervision for multimedia video and lecture team. Leads and sets priorities for team, delegates responsibilities and ensures accomplishment of duties. Supervision includes planning, assigning, and approving work. Responds to grievances. Prepares performance appraisals and coordinates work and leave schedules.
  • Responsible for hiring, on-boarding, and supervision of student workers to support videography and narrated lecture teams.
  • Manages and maintains quality of video and lecture assets by establishing and implementing standards for production.
  • In the absence of the assistant director of CDT for vacation or other extended leave, this position leads, makes decisions, speaks on behalf of the CDT Multimedia Development team in CDT and fills in at meetings, presentations, et cetera. This position is expected to pursue and assume leadership opportunities and positions within professional organizations on behalf of Ecampus and OSU.

20% - Multimedia Production:

  • Produces multimedia assets for projects; work may include consulting with faculty, planning, scripting, shooting, and editing video productions and narrated lectures.
  • Manages the support and maintenance of systems that serve as storage for media products created by Ecampus.

10% - Quality Assurance:

  • Establishes processes for effective and efficient workflow and adherence to quality standards.
  • Establishes criteria and conducts review and evaluation of new tools and technology for use by the media team. 
  • Ensures that documentation regarding tool selection, security, and maintenance is maintained.
  • Evaluates new tool sets and strategies that will increase the quality, efficiency, and productivity of media development and production.
  • Develops and conducts best practice training for faculty to be successful in recording their own videos and lectures for online delivery.

5% - Professional Development and Service:

  • Provides service to both the unit and university by working on committees and projects. Represents and attends relevant workshops, conferences and meetings, presenting and sharing knowledge and expertise and networking with colleagues.
  • Keeps abreast of current research related to multimedia development in educational contexts. Researches browser compatibility issues, multimedia standards, and learning technologies, adjusting multimedia development practices to ensure optimal usability of multimedia assets.
  • Contributes to equity, inclusion and diversity as part of assigned duties and/or service.

Minimum/Required Qualifications:

  • Bachelor's degree in media communications, media management, digital media, or related field; or a Bachelor's degree in another field with three years of professional multimedia development experience 
  • Proven track record of professional project management with a demonstrated ability to coordinate resources, team members, and stakeholders to deliver multimedia projects that meet or exceed standards on time
  • Demonstrated ability to adapt to changing priorities; plan, prioritize, and track projects; and document and proactively communicate project status appropriately to multiple stakeholders
  • Outstanding interpersonal, oral, electronic, and written communication skills 
  • Demonstrated success in working in a collaborative team environment, especially leading teams formally or informally 
  • Demonstrable knowledge of media development standards (e.g. accessibility, universal design) 
  • Multimedia development and production experience (video and/or audio; production and/or post-production) using professional tools
  • Experience interacting with diverse groups of people, especially in a professional context
  • This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
  • A demonstrable commitment to promoting and enhancing diversity.

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

To view and apply, please go to: 
Closes January 27, 2019