Duties and Responsibilities
- Care for students (juniors, seniors, and transfer students in the School of Communication) through individual academic advising sessions, imparting a working knowledge of degree requirements and opportunities for students to achieve their academic, career, and life goals.
- Assist, challenge, and support students in identifying and clarifying academic, career, and life goals and offer appropriate motivation and encouragement.
- Be a proactive and constructive participant within an advising team dedicated to student success.
- Accurately and efficiently communicates transfer credit and remaining degree requirements (Core, school-specific, and major requirements) for a timely graduation using online and off-line resources.
- Understand, convey, and implement academic policies, procedures, and protocols to students, parents, faculty, and other stakeholders, while upholding FERPA requirements and the highest ethical standards.
- Assist students in resolving administrative issues related to their academic records and assists with the various duties related to course registration issues.
- Maintain and update student records, such as meeting notes, records relating to degree progress, correspondence, and other documentation when appropriate.
- Identify, monitor, and provide guidance to students on academic probation. Make probation and dismissal recommendations.
- Refer students directly to appropriate campus and off-campus resources to support their academic success.
- Assist with initiatives on a departmental and inter-departmental level that support persistence through graduation.
- Present academic workshops on various topics, such as academic planning, transfer-student transitions, and student life in the SoC.
- Work with selected SoC academic departments and schools as assigned; program directors and administrative staff to ensure accuracy and consistency in communication of program requirements.
- Assist with the planning and implementation of advising programs and outreach including new-student orientation, academic probation advising, and academic alerts.
- Create forms and other processes to improve graduation audits and other aspects of using LOCUS to improve and streamline office procedures.
- Provide support for international and study away programs.
- Assist in writing and sending centralized communication to the SoC community, including school-wide announcements, an advising newsletter, program promotion, etc.
- Participate in the training and mentoring of new professional staff, as necessary.
- Articulate and support the vision and the mission of the university.
- Meet regularly with prospective students and their families.
- Demonstrate flexibility and adaptability to a fast-paced, changing environment where responsibilities and duties may frequently change.
- Some weekend and evening hours are required.
- Any other duties as assigned.
Minimum Education and/or Work Experience
Master’s degree in College Student Personnel, Counseling or related field and one to two years of related experience.